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|Discount Comparison||American Familyvs.||Travelers|
|Anti-Lock Brake System|
|Student Away at School|
|Affinity Membership Alum|
|Pay in Full|
|eSign or ePay|
|Ratings Comparison||American Familyvs.||Travelers|
|JD Power Rankings||
4 out of 5
3 out of 5
|Other Products||American Familyvs.||Travelers|
|Travel Trailer Insurance|
|Mobile Home Insurance|
|Other Features||American Familyvs.||Travelers|
American Family strives to provide their customers with industry-leading service, an exceptional claims experience and products that build long-term relationships.
Travelers knows that you have a lot riding on those wheels; with package offerings and competitive insurance rates they work to protect you wherever you go.
American Family’s Emergency Roadside Service covers reasonable costs you can incur if you're car breaks down. These costs may include mechanical labor for up to one hour at the place of your vehicle’s breakdown, towing to the nearest place where the necessary repairs can be made, delivery of gas and oil, the cost of labor for a tire change or battery charge (not including the cost of any delivered item), and the cost of labor for locksmith services (not including the cost to replace locks or keys).
Traveler's Basic Roadside Assistance provides towing service up to 15 miles, as well as emergency car services such as jump start, fuel delivery, flat tire change and lockout assistance. Traveler's Premier Roadside Assistance provides the same emergency car services, towing service up to 100 miles, and Trip Interruption coverage, which offers reimbursement of $200 a day (to a maximum of $600) for meals and lodging if your breakdown occurs 100 or more miles from home. Additionally, Premier Roadside Assistance provides Personal Property coverage with a $500 limit for any items damaged or stolen during the breakdown.
The financial strength rating, categorized from Poor to Superior, is an independent assessment of a company's financial strength and a company’s ability to meet their ongoing insurance obligations when it comes to things like paying claims.
The J.D. Power rating, scored from 2 to 5, is an independent measure of customer satisfaction around the handling of claims. A higher J.D. Power Rating is a good indicator that a carrier will treat you well should something go wrong.
The User Satisfaction rating, graded from F to A+, is the Better Business Bureau’s assessment of how well the business is likely to interact with its customers, and is based on multiple factors including customer complaints and transparent business practices.