I make a claim and then cancel it, but the insurance company still post it on my record even though I didn’t get any money from them. I parked my car in the parking lot and then I forgot to pull my handbrake (stick shift) when I got out of the car, it rolled to hit the poll. I call my insurance to make a claim but later on, I canceled it. Then I shop around for new insurance the agent told me told i have a claim with my current insurance even though i didn’t get any money from them. I called them to removed it, but they said they can’t because it is the regulation. Is it right for them to do that?