In March 2016, I was hit from behind by another vehicle. It was my first accident so I didn’t know what to do. The other driver’s insurance agent called me and recommended me to send my vehicle to a body shop, but the body shop didn’t work on my vehicle for weeks. I end up towing my vehicle to another body shop. I never heard from the agent again nor was I able to contact him. End up paying close to $5,000 due to the damage. Can I still file to get that money back from the other driver’s insurance?