Coverage & Claims General Insurance

How do I know if I'm covered and what coverage I have if I'm not the primary policyholder?

We are sorry to hear that you were involved in an accident and to hear about your current predicament. Does the primary policy holder have the written policy so that you can see what cars are covered on it and for which coverage?
May 6, 2022 San Antonio, TX

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Car Insurance Costs General Insurance

How can I put my policy on hold when my car is out of commission?

We are sorry to hear that your vehicle is currently out of commission. You will need to contact your insurance company and see if putting your auto insurance policy on hold is something they can do.
Apr 18, 2022 Jacksonville, FL

General Insurance

How do I remove a car from my insurance policy?

Depending on your insurance company, there are a few ways to remove a vehicle from your policy. Many major providers allow some policy changes to be made digitally— either through their website or mobile app.
Jan 18, 2022 Austin, TX

General Insurance

If I go through The Zebra to get insurance, will I receive the proof of insurance today?

Whether you decide to purchase insurance through The Zebra online or over the phone, you will receive your proof of insurance before you hang up. As long as your down payment is received, your policy can become active and documentation can be generated.
Sep 16, 2021 Lake Charles, LA

General Insurance

Do rates include the discount offered for drivers who have taken the defensive driver course?

The quotes you see online do not reflect you and your wife taking defensive driving courses, since not every carrier gives a discount for completion of the course. You are more than welcome to call into our agency and speak to one of our Licensed Insurance Advisors to see what carriers we have that offer that discount.
Sep 16, 2021

General Insurance

I live with mom and we have an umbrella policy and a car insurance policy. I want to switch companies but mom says I can't.

When it comes to having an umbrella policy, anyone is able to purchase one. However, there are certain qualifications you are going to need in order to purchase one.
Jul 13, 2021 Danville, CA

General Insurance

I don’t like the idea of getting car insurance from a company I’ve never heard of.

​Here at The Zebra we work with many different insurance carriers depending on your state. Not only do we work with carriers that are lesser known, but also some of the bigger name companies such as Progressive, Safe Auto and Travelers.
Jul 12, 2021 Indian Wells, CA

General Insurance

How can I find info on my recently deceased mother’s Gap policy?

Gap insurance covers the difference between what your car is worth and what the insurance company is willing to pay out if it’s totaled. This only applies when the car is involved in an accident that totals it; if this was the cause of your mother’s passing, her gap insurance may cover the remaining balance.
Jul 6, 2021 Yuma, AZ

General Insurance

If I buy a policy from The Zebra who will service my policy?

Who services your policy depends on the carrier you choose. If you purchase a policy through The Zebra, we do have some carriers we service in-house.
Jan 21, 2021 Guthrie, OK

General Insurance

How much is food truck insurance?

The cost of your food truck insurance is going to differ depending on a number of factors, so it's very hard to even give a range. Progressive notes that general business liability coverage sold through their Advantage Agency in 2020 averaged around $53 per month.
Jan 20, 2021 Trenton, NJ

General Insurance

My girlfriend's insurance company’s underwriting department is threatening to cancel her policy. What can she do?

Most companies will allow you to do what is called an exclusion. She would need to call Progressive and tell them to formally remove you as a driver and sign off on that.
Jan 19, 2021 Glen Falls, NY
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