Do I need to unfreeze my credit to get a quote?
You should be able to get preliminary rates with your credit frozen. However, in order to finalize your rates and run all of the reports (credit, claims history, violation history) many carriers will require your credit to be pulled.
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Can my fiancé and I share an insurance policy?
Thank you for reaching out to us here at The Zebra. You can call our agency at 888-444-8949 to speak to one of our Licensed Insurance Advisors.
I want to get my own car insurance, but my mom won't let me.
Because your mother has an umbrella policy through AAA, she is likely required to have you rated as a driver on her policy. This is a common requirement with insurance carriers who offer umbrella insurance.
How do I know if I'm covered and what coverage I have if I'm not the primary policyholder?
We are sorry to hear that you were involved in an accident and to hear about your current predicament.
Does the primary policy holder have the written policy so that you can see what cars are covered on it and for which coverage?
How can I put my policy on hold when my car is out of commission?
We are sorry to hear that your vehicle is currently out of commission. You will need to contact your insurance company and see if putting your auto insurance policy on hold is something they can do.
How do I remove a car from my insurance policy?
Depending on your insurance company, there are a few ways to remove a vehicle from your policy. Many major providers allow some policy changes to be made digitally— either through their website or mobile app.
Do rates include the discount offered for drivers who have taken the defensive driver course?
The quotes you see online do not reflect you and your wife taking defensive driving courses, since not every carrier gives a discount for completion of the course. You are more than welcome to call into our agency and speak to one of our Licensed Insurance Advisors to see what carriers we have that offer that discount.
If I go through The Zebra to get insurance, will I receive the proof of insurance today?
Whether you decide to purchase insurance through The Zebra online or over the phone, you will receive your proof of insurance before you hang up. As long as your down payment is received, your policy can become active and documentation can be generated.
I live with mom and we have an umbrella policy and a car insurance policy. I want to switch companies but mom says I can't.
When it comes to having an umbrella policy, anyone is able to purchase one. However, there are certain qualifications you are going to need in order to purchase one.
I don’t like the idea of getting car insurance from a company I’ve never heard of.
Here at The Zebra we work with many different insurance carriers depending on your state. Not only do we work with carriers that are lesser known, but also some of the bigger name companies such as Progressive, Safe Auto and Travelers.
How can I find info on my recently deceased mother’s Gap policy?
Gap insurance covers the difference between what your car is worth and what the insurance company is willing to pay out if it’s totaled. This only applies when the car is involved in an accident that totals it; if this was the cause of your mother’s passing, her gap insurance may cover the remaining balance.