Ask An Agent

      

Get free insurance advice on demand

    

Question

I got in an accident and my insurance company hasn’t really done anything to fix it, do I have to continue to pay?

I have full coverage auto insurance and my truck was involved in an accident. It’s been a month after the accident I feel like my insurance isn’t doing their job. Do I have to continue to pay after the accident if they haven’t really done anything to fix it?

Agent Answer

Kristine Lee

You definitely have the freedom to shop around for a new insurance company during your policy period. As long as you had insurance at the time of the accident, you can cancel your policy at any time. Make sure to ask if there are any penalties and that you have insurance set up with another company before you switch. With that being said, your current insurance company will still be responsible for the claim so any issues you have will need to be addressed with them. I advise following up on your claim and settling this matter before switching.

If you’re unsatisfied with your insurance company, The Zebra can help you search for your new insurer. For more information, see our additional resources below.

Was this helpful?

0 0
  • Didn't Find What You Were Looking For?

    Ask us another question and an insurance expert will get back to you with an answer.

Looking to save money on your car insurance?

Learn More