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Why is my insurance company denying my claim

I’m in the hospital. My friend had use of my vehicle for 3 weeks. It got stolen. It was recovered in 4 days with damage. Geico doesn’t want to pay my claim because he had permission to use my vehicle for an extended period of time. My vehicle is financed. I have comp and coll in Massachusetts
What can I do?

Agent Answer

Ava Lynch

Since your friend was driving your car for an extended period of time, they would need to be listed as a driver on the policy. If they are not listed on the policy and something happens, the claim can be denied for not listing all drivers of the car. Ultimately, you will need to speak with Geico to determine if there is anything you can do to have the claim paid out. If you do not agree with their decision, your only other option would be to seek legal advice. Good luck and if you have any other questions, don’t hesitate to ask.

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