Question

Insurance company low balled claim payout

After a lot of damage to our fence, the pay out we received for our repairs was significantly lower than the claims payout we received from our insurance company. They paid us about half of what we had gotten estimates for from contractors in the area. What's the best way of going about getting them to raise the claims payout?

Jun 5, 2018 Washington DC

Answer
Ava Lynch

Jun 5, 2018

Although I do not have a claims license, my best advice would be to collect all the information you have from other contractors and speak with the claims adjuster assigned to your case. Most policies are written to reimburse the policy holder with comparable value as what they had before. There are a couple of things that could be driving up the cost of the repairs that is specific to the contractor and your insurance company might have a better recommendation. Best of luck!

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