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How long can an insurance company wait to pay out my claim?

We filed a claim in December. Our insurance agent got jury duty, gave us a lot of excuses and it’s been over a month. We are trying to get reassigned and get our case closed. Are there any limitation on how long it can take for a case to be settled?

Agent Answer

Ava Lynch

Most insurance companies define their claims timeline as “as fast as possible.” If you’re handling the claim directly through your agent and that’s whats holding up the process, you might find better luck with contacting your insurance companies claims department directly. You are able to file a claim independently of your insurance agent through the claims department. With most companies, your agent will just be the middle man between your claims adjuster and your claim.

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