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Who pays liability when you are hit by someone driving a rental car?

I was hit by a driver in a rental car and her personal insurance and the car rental company’s insurance both say the other is supposed to pay for damages to my car. Who is supposed to pay?

Agent Answer

Neil Richardson

Technically, the damage should be paid through the policy providing liability coverage on the vehicle of the at fault party. This will all depend on the details of the rental policy agreement. If you are having any trouble getting the claim settled then I would strongly recommend contacting your insurance company and getting them involved.

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