Coverage & Claims

Why did my rate increase for a $25 towing claim?

Unfortunately, you were given the correct information. Insurance companies base their rates on the risk of having to pay any claim.

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Car Insurance Costs
Coverage & Claims

Can I get a refund for premiums I was forced to pay after accident?

Unfortunately, I do not have any experience with this matter. It does seem like a major oversight on part of Liberty Mutual.

Eligibility

What's the difference between a vanishing deductible and accident forgiveness

Let's first summarize the two: Accident Forgiveness with Liberty Mutual: If you're accident-free for five years (with any company), the company will forgive your first accident and not raise your rates. Furthermore, this policy can apply to all members of the household, including teenagers.

General Insurance

Insurer refuses to give me my money back

I would try calling back again. It could be that the agent you spoke with was misinformed.
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