The Zebra's team of licensed insurance experts provide insight on the best auto insurance companies.
Wondering which car insurance company to pick? The Zebra's insurance experts are here to help. We gathered reliable third-party data on America's most popular insurance companies and crafted unbiased reviews of each insurer.
Each insurance company review includes The Zebra's overall score, as well as an overview of coverage options and discounts offered by each insurer. Dive into the details via the links below or learn more about our insurance review methodology.
|Car insurance company||The Zebra rating||J.D. Power rating||AM Best rating||NAIC rating|
|USAA||5 out of 5||Among the best||Superior||Excellent|
|Erie||5/5||About average||Superior||Very good|
|The Hartford||4.5/5||About average||Excellent||Excellent|
|Cincinnati||4.5/5||Better than most||Superior||Above average|
|AIG||4/5||Below average||Excellent||Above average|
|American Family||4/5||About average||Excellent||Average|
|Amica||4/5||Among the best||Superior||Below average|
|Plymouth Rock||4/5||Not rated||Excellent||Above average|
|Travelers||4/5||About average||Superior||Above average|
|Bunker Hill||4/5||Not rated||Excellent||Above average|
|PURE||4/5||Not rated||Excellent||Above average|
|Farmers||3.5/5||About average||Excellent||Below average|
|Allied||3.5/5||Not rated||Superior||Above average|
|21st Century||3.5/5||Not rated||Excellent||Below average|
|Elephant||3.5/5||Not rated||Excellent||Below average|
|MetLife||3.5/5||About average||Superior||Below average|
|Mercury||3.5/5||The rest||Superior||Above average|
|Liberty Mutual||3.5/5||About average||Superior||Average|
|Safeco||3.5/5||About average||Excellent||Below average|
|Kemper||3.5/5||Not rated||Excellent||Below average|
|Esurance||3/5||The rest||Superior||Below average|
|Foremost||3/5||Not rated||Excellent||Below average|
|Infinity||3/5||Not rated||Excellent||Below average|
|Safe Auto||3/5||Not rated||Good||Below average|
|Commonwealth Casualty||3/5||Not rated||Not rated||Above average|
|The General||3/5||Not rated||Excellent||Below average|
|California Casualty||3/5||Not rated||Good||Below average|
|Direct General||3/5||Not rated||Excellent||Below average|
|Stonegate||3/5||Not rated||Not rated||Above average|
|Aspire General||2.5/5||Not rated||Good||Below average|
|Good2Go||2.5/5||Not rated||Not rated||Poor|
|Falcon||2.5/5||Not rated||Not rated||Poor|
|AssuranceAmerica||2/5||Not rated||Not rated||Average|
The Zebra's insurance company reviews incorporate a number of factors, including companies' financial strength, customer complaints, and overall customer satisfaction. Much of this information comes via customer satisfaction ratings from J.D. Power, financial strength metrics from AM Best, and consumer complaint reports conducted by the National Association of Insurance Commissioners (NAIC).
These organizations provide a wealth of knowledge on the overall performance of most insurance companies:
The Zebra's reviews also include analysis of the insurance products provided by each company, including the coverage, endorsements, benefits, discounts, and additional lines of insurance sold by each company. We feel our ratings give an accurate and unbiased impression of what you can expect from each car insurance company.
Not every insurance company is big enough to be rated by these organizations. In these cases, we turned to alternative sources to guide our ratings: the Better Business Bureau, Consumer Reports, and other reputable ranking organizations.