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The Zebra's team of licensed insurance experts provide insight on the best auto insurance companies in 2019.
Wondering which car insurance company to pick? The Zebra's insurance experts are here to help. We gathered reliable third-party data on America's most popular insurance companies and crafted unbiased reviews of each insurer.
Each insurance company review includes The Zebra's overall score, as well as an overview of coverage options and discounts offered by each insurer. Dive into the details via the links below or learn more about our review methodology.
|Car insurance company||The Zebra rating|
|USAA||5 out of 5 stars|
When putting together our car insurance provider reviews, we looked closely at a number of factors, including financial strength, customer complaints, and overall customer satisfaction. Much of this information was found through customer satisfaction ratings from J.D. Power, financial strength metrics from AM Best, and consumer complaint reports conducted by the National Association of Insurance Commissioners (NAIC).
These organizations provide a wealth of knowledge on the overall performance of most insurance companies. J.D. Power specifically focuses on product quality and customer satisfaction. The NAIC registers complaints on each company through what it calls the Complaint Ratio Trend Report. This report is generated by dividing the total number of complaints each company receives by that company’s annual premiums. This ratio is useful when comparing an insurer's average number of complaints.
We also looked closely at the actual insurance products each company provides. This includes the coverage, endorsements, benefits, discounts, and additional lines of insurance sold by each company. We feel our ratings give an accurate and unbiased impression of what you can expect from each car insurance company.