Infinity Insurance Reviews, Coverage Options, and Ratings in 2020

Infinity Insurance review: compare coverage options, customer satisfaction, and more


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3.0 Rating from The Zebra

Headquartered in Birmingham, Alabama, Infinity Insurance offers car insurance coverage in four states: California, Arizona, Texas, and Florida, with renewal policies in three states: Georgia, Nevada, and Pennsylvania. The company relies on independent agents to sell policies and specializes in affordable non-standard car insurance to drivers who might have difficulty acquiring insurance elsewhere due to past violations, DUIs, or crashes.

Let's explore Infinity auto insurance, detailing coverage options, discounts, and claims satisfaction ratings to help determine if this auto insurance company could be a good option for your next policy.


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JD Power Rating — Not Rated

Financial strength — Excellent: This AM Best rating indicates Infinity Property & Casualty Corporation has superior financial health and an ability to pay out claims.

NAIC Rating — Below Average: The National Association of Insurance Commissioners (NAIC) received more complaints than average regarding Infinity in 2018.

 

JD Power Rating — Not Rated

Financial strength — Excellent: This AM Best rating indicates Infinity Property & Casualty Corporation has superior financial health and an ability to pay out claims.

NAIC Rating — Below Average: The National Association of Insurance Commissioners (NAIC) received more complaints than average regarding Infinity in 2018.

 

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Infinity car insurance coverage options

Offering standard collision, comprehensive, liability, and uninsured motorist coverage, Infinity Property & Casualty Corporation covers all the bases when it comes to car insurance. When acquiring an insurance quote, you can choose from several tiers of coverage with varying limits and options or build a customized coverage plan. Below are some extras included in Infinity's most comprehensive coverage tier.

Rental car coverage

A common feature of many car insurance policies, Infinity auto insurance will cover the cost of a rental car if your insured vehicle is out-of-commission while it's being repaired following a collision. It has a coverage limit of $20 a day and a maximum of $600 for all policyholders.

Towing and labor

Infinity car insurance will cover the cost of towing and labor up to $50 if your car ends up in the repair shop and you need the assistance of a towing company.

Infinity DriverClub®

This is Infinity's 24/7 roadside assistance program. Membership is free and you only pay for service when you need it. Drivers who are not Infinity policyholders can enroll in this service as well.

Infinity insurance discounts and reward programs

Some standard discounts are offered by Infinity, but not as many as most major insurance companies. Detailed below are some discounts you might qualify for.

Discounts based on your auto policy

  • Switch-and-save: Get up to 15% off if you switch to Infinity from a competing insurance company.

Discounts based on the driver or vehicle

  • Multi-car: Insure more than one car on the same insurance policy to see some savings.
  • Safe driver: A good driving record is rewarded with lower rates — up to 25% cheaper.
  • Pay in full: If you pay your premium in full, you may be eligible to get up to 15% off.

Additional lines of insurance

Infinity offers multiple lines of insurance in addition to car insurance.

  • Homeowners
  • Renters
  • Condo
  • Mobile home
  • Motorcycle
  • RV
  • ATV
  • Boat
  • Life
  • Umbrella

Is Infinity car insurance right for you?

If you have an imperfect driving record and live in a state in which Infinity Insurance sells policies, it could be an affordable option for a no-frills car insurance policy. With low rates, Infinity could be appealing, whether you're looking to get your state's minimum limits of coverage or a more robust policy with rental car coverage and roadside assistance. However, you'll need to weigh Infinity's less-than-favorable customer service record against its excellent financial strength rating.

Be sure to compare car insurance quotes when looking for a new policy. We can help you do that — enter your ZIP code below to see rates from dozens of auto insurance companies and find the most affordable rate for your next policy.

Get free auto insurance quotes today!

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Kristine Lee LinkedIn

Kristine is a licensed insurance agent and one of The Zebra’s in-house content strategists. With a background in copywriting, she covers the ins and outs of the home and car insurance industries. She has been a contributor to numerous publications focused on the nuances of insurance, including BestCompany.com.

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