Infinity Reviews, Coverage Options, and Ratings in 2019

The Zebra
June 13, 2019

Infinity Auto Insurance Reviews, Coverage Options, and Ratings for 2019


Headquartered in Birmingham, Alabama, Infinity Insurance provides car insurance in four states: California, Arizona, Texas, and Florida, with renewal policies in three states: Georgia, Nevada, and Pennsylvania. The company relies on independent agents to sell policies and specializes in affordable non-standard car insurance to drivers who might have difficulty acquiring insurance elsewhere due to past violations, DUIs, and accidents. Let's explore Infinity's coverage options, discounts, and claims satisfaction ratings to help determine if this insurance company could be a good option for your next policy.

Get a Quote
JD Power Rating — Not Rated

Financial strength — Excellent: This rating indicates Infinity's superior financial health ensures a very reliable ability to pay out claims.

NAIC Rating — Below Average: The National Association of Insurance Commissioners received more complaints than average regarding Infinity in 2018.

Infinity car insurance coverage options

Offering standard collision, comprehensive, liability, and uninsured motorist coverage, Infinity covers all the bases when it comes to car insurance. When acquiring a quote, you can choose from several tiers of coverage with varying limits and options, or build a customized coverage plan. Below are some add-ons included in Infinity's most comprehensive coverage tier.

Rental car coverage

A common add-on for most insurance policies, Infinity will cover the cost of a rental car if your insured vehicle is out-of-commission while it's being repaired following a collision. It has a coverage limit of $20 a day and a maximum sum of $600.

Towing and labor

Infinity will cover the cost of towing and labor up to $50 if your car breaks down and you need the assistance of a towing company.

Infinity DriverClub®

This is Infinity's 24/7 roadside assistance program. Membership is free and you only pay for service when you need it. Drivers who are not Infinity policyholders can enroll in this service as well.

Infinity insurance discounts and reward programs

Some standard discounts are offered by Infinity, but not as many as most major insurance companies. Detailed below are some discounts you might qualify for.

Discounts based on your policy
  • Switch-and-save: Get up to 15% off if you switch to Infinity from a competing insurance company.

Discounts based on the driver or vehicle
  • Multi-car: Insure more than one car on the same policy to see some savings.
  • Safe driver: A good driving record is rewarded with lower rates — up to 25% cheaper.
  • Pay in full: If you pay your premium in full, you may be eligible to get up to 15% off.

Additional lines of insurance

Infinity offers multiple lines of insurance in addition to car insurance.

  • Homeowners
  • Renters
  • Condo
  • Mobile home
  • Motorcycle
  • RV
  • ATV
  • Boat
  • Life
  • Umbrella

Is Infinity car insurance right for you?

If you have an imperfect driving record and live in a state where Infinity offers insurance, it could be an affordable option with decent, no-frills coverage options. With their low rates, they could be a very good option if you have a good driving history, whether you're looking to get your state's minimum limits of coverage or a more robust policy with rental car coverage and roadside assistance. However, keep in mind they have a less-than-favorable record in terms of their customer service, although their excellent financial strength indicates they have a strong and stable ability to pay out claims.

You should always shop around as much as possible when you're looking for new car insurance, and the most foolproof way to save some money is to compare quotes. Luckily, we can help you do that — enter your ZIP code below to see rates from dozens of insurance companies and find the most affordable rate for your next policy.

Compare Infinity with other leading companies!