Tower Hill Reviews, Coverage Options, and Ratings for 2020

Tower Hill Insurance reviews, coverage options, and ratings


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4 Rating from The Zebra

Offering homeowners insurance in the state of Florida, Tower Hill Insurance Group (THIG) is an insurance company well-versed in the risks to which the state is susceptible. Florida’s proximity to the coast elevates its risk of natural disasters like windstorms, hurricanes, and subsequent flooding. Based in Gainesville, Florida, Tower Hill is no stranger to these perils, providing competitive insurance products that cater to the needs of Florida homeowners. Included in the company's offerings include flood insurance, which is typically not a part of most private insurers’ portfolio of insurance products.

If you’re a homeowner in Florida, Tower Hill may be a convenient home insurance option. Subsidiaries in the insurer's network include Tower Hill Prime, Tower Hill Preferred, Tower Hill Select, Tower Hill Signature, and Omega Insurance.


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JD Power Rating — N/A

Financial strength — Excellent: With an A- rating from AM Best, Tower Hill is financially stable and has no trouble fulfilling claims.

NAIC Rating — Below-average: Tower Hill received more customer complaints than average compared to other insurers.

JD Power Rating — N/A

Financial strength — Excellent: With an A- rating from AM Best, Tower Hill is financially stable and has no trouble fulfilling claims.

NAIC Rating — Below-average: Tower Hill received more customer complaints than average compared to other insurers.

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Tower Hill home insurance coverage options

For homeowners insurance, Tower Hill offers two coverage tiers. The best tier for you depends on your needs as a homeowner, including your property details and your home's overall value.

 

Basic coverage

The basic tier is Tower Hill’s standard home insurance policy. This coverage is in line with many other companies' homeowners policies. It offers common coverages you might find while comparison-shopping: it is essentially an HO-3 home insurance policy.

  • Dwelling coverage: Coverage A protects the structure of your home with replacement cost value.
  • Other structures: Also known as Coverage B, this safeguards property that is detached from your home, like a shed or garage.
  • Liability coverage: If you’re liable for damage to someone else’s property or if someone sues you after suffering a bodily injury on your property, liability coverage is to be used as a method of defense and helps cover expenses, like legal costs.
  • Personal property: Coverage C protects the contents of your home, including valuables like electronics and furniture. Policyholders can choose to add a "personal articles" endorsement to safeguard high-value items like jewelry and antiques.
  • Additional living expenses: If you can no longer live in your home due to a covered loss, Coverage D will cover your living expenses if you need to temporarily relocate.

 

High-value home coverage

This coverage tier offers extra protection for customers with high-value homes. Tower Hill Insurance Group offers two programs for those seeking more comprehensive coverage. Here are the key coverage differences between the company's Prime Plus and Spire programs.

Coverage typePrime PlusSpire
Dwelling coverage extended replacement cost25% by endorsement20% included; can be extended to 50%
Screened enclosure (i.e. covered porch, screened patio, etc.)$10,000; can be extended to $50,000No limit
Deductible waiver (for large loss caused by a peril other than hurricanes)NoneUp to $25,000
Debris removalUp to 5% of dwelling coverage limit; up to $400 for tree removalUp to 10% of dwelling coverage limit; up to $1,000 for tree removal
Landscaping (replacement of trees, shrubs, plants)5% of dwelling coverage limit; $1,000 per item5% of dwelling coverage limit; $2,500 per item
LiabilityUp to $500,000Up to $1 million
Medical payments to others$1,000; can be extended up to $10,000$5,000; can be extended to $10,000
Personal property (Coverage C)Named perils; can upgrade to open perilsOpen perils
Personal property replacement costAvailableIncluded
Personal articles special limits$5,000$5,000; $10,000 for grave markers
Additional living expensesUp to 30% of dwelling coverage limitUp to 30% of dwelling coverage limit

 

Each program offers expanded coverage if you require a greater-than-average level of insurance, with expanded limits for high-value homes. If your home is valued at greater than $750,000, finding an insurer that specializes in insuring expensive properties could be worthwhile.

 

Flood insurance

One of the coverage options that sets Tower Hill apart from home insurance competitors is its flood insurance. Floods are generally excluded in most homeowners insurance policies, and the default option for homeowners looking for flood insurance is usually the National Flood Insurance Program (NFIP).

Tower Hill offers flood coverage in the form of an endorsement or private flood program policy. A plus of adding this endorsement to your existing Tower Hill home policy is that you’ll only have to deal with one invoice for both coverages.

It also offers greater coverage than what you’d get with the NFIP. Tower Hill’s coverage limit for flood losses is $5 million for your dwelling and $3.5 million for home contents. The NFIP’s limits are $250,000 and $100,000, respectively. In addition, while the NFIP has a 30-day waiting period, Tower Hill’s flood insurance waiting period is 15 days, and their flood endorsement coverage has no waiting period.

 

Tower Hill insurance discounts and reward programs

THIG offers fewer discounts than most home insurance providers. These discounts may vary, so consult your insurance agent or insurance agency to see which discounts you qualify for.

  • Bundling discount: Enroll in more than one Tower Hill insurance policy to earn a small discount.
  • Claims-free discount: If you haven’t made a claim in the last three years, you can expect a lower premium.
  • Paid-in-full discount: Pay your premium in one payment and you’re good for the year, in addition to getting a small discount.
  • Home security and fire prevention discounts: If you lower your risk by equipping your home with a central fire and smoke alarm, burglar alarm, deadbolts, or a fire extinguisher, Tower Hill offers small discounts that can help lower your rate.

 

Additional lines of insurance

Tower Hill offers multiple lines of insurance, which may be convenient for bundling if you need more than just a home insurance policy.

 

Is Tower Hill insurance right for you?

If you own a high-value home in Florida, Tower Hill offers coverage tiers that may help you retain the value of your property if it is damaged. But what makes Tower Hill especially appealing is its addition of flood insurance, which may be added as an endorsement or purchased separately. The fact that Tower Hill's coverage goes beyond what's available via an NFIP plan, and can be paid for as an addition to your home insurance on one invoice, sets it apart from other insurers' offerings.

With the risks of coastal living in the Sunshine State — known for its vulnerability to hurricanes and tropical storms — Tower Hill could be a solid option with local expertise. But if the price isn’t right, continue comparing homeowners insurance rates. The best way to find affordable rates is to compare quotes from as many insurance companies as possible.


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Kristine Lee LinkedIn

Kristine is a licensed insurance agent and one of The Zebra’s in-house content strategists. With a background in copywriting, she covers the ins and outs of the home and car insurance industries. She has been a contributor to numerous publications focused on the nuances of insurance, including BestCompany.com.