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Do I claim my stolen vehicle with Lyft or GEICO?

I was driving my personal vehicle for Lyft when it was stolen at gunpoint. What do I do and who do I call? I have already called the police and my insurance company they say they won't do anything and that Lyft is responsible, but Lyft says I'm on my own.

Feb 24, 2023 Houston, TX

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Ava Lynch
Director of Insurance Content

Ava joined The Zebra in 2016 as a licensed insurance agent and writer. She now serves as director of insurance content, leading coverage strategy and…

Credentials
  • 9+ years of Experience in the Insurance Industry

This can depend. Most car insurance companies work together with Lyft and Uber to provide coverage as long as you have a rideshare endorsement. Below is a breakdown of how the coverage works. Depending on what stage the accident occurred, you can find coverage from Lyft or GEICO.

PeriodInsurance Coverage
Period 0 Offline: Your personal policy
Period 1 Online WITHOUT ride request: Rideshare insurance + Lyft coverage
Period 2 Online WITH ride request but NO rider: Lyft coverage
Period 3 Online WITH rider in vehicle: Lyft coverage

One of the companies should be covering you via your comprehensive coverage. Check out our page on Lyft's insurance requirements for more information. If they are not wanting to provide coverage, you can seek legal advice to see if you have any other options. Good luck and if you have any questions don't hesitate to ask.

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