Top 15 Home Insurance Companies in 2021

The best homeowners companies for 2021

Protecting your home and other assets starts with getting the right homeowners policy. Luckily, we've put together a list of the best homeowners insurance companies for 2021 to help you find the company that works best for you. Take a look at our comprehensive reviews and ratings below, starting with the top three home insurance companies based on the results of The Zebra's Customer Satisfaction Survey.

Survey results by category

Other ratings

The last thing you want to deal with after a loss to your property is your insurance company giving you a hard time when you need them most. If you expect a smooth claims process and communicative customer service from the insurer of your choice, it's imperative you do some research before binding your insurance policy.

Let's first define what "best" means in the context of insurance companies. Using some of the same metrics used for our evaluation of auto insurance companies, we gathered ratings of the top home insurance companies in the U.S. The table below compiles each company's scores for customer satisfaction, financial strength and number of customer complaints. Each of these scores is gathered by reputable third-party organizations.

See more information — and average homeowners rates — from each of these insurance companies below, or see tips on how to choose the best company.

TOP HOME INSURANCE COMPANIES IN 2021

Homeowners insurance companies by cost 

Along with customer satisfaction, cost is another important factor when looking for a homeowners policy. Below we've broken down costs for a number of popular homeowners insurance companies to give you an idea what you can expect to pay for a policy. 

USAA

USAA has the third-largest market share in homeowners insurance and is highly regarded with top marks for customer satisfaction and financial strength. The company's policies are also well-priced, costing an average of about $103 per month. However, USAA only provides coverage for military members and their families.

Amica

Amica earns consistently positive reviews from J.D. Power and has an average monthly rate of just $91.

Country Financial

Country Financial is a smaller, Illinois-based insurance company that offers insurance in 19 states. Though it costs a tad more ($130/month) than average, this insurer has a decent customer complaint ratio, a good financial outlook and was ranked as a top company by J.D. Power in 2020.

Erie

Erie also gets positive reviews from J.D. Power but offers coverage in just 12 states and Washington, D.C. According to our data, it also tends to have affordable premiums.

State Farm

With almost 18% market share in home insurance, State Farm is a familiar name for many as it also dominates the auto insurance space. State Farm's homeowners insurance is generally regarded positively, complete with a strong financial footing for paying out claims. With an average monthly premium of $113, State Farm sits squarely middle-of-the-road in terms of insurance costs but is slightly more expensive than USAA.

Auto-Owners

Auto-Owners' home insurance has overall favorable ratings in customer satisfaction and financial strength. It also ranked as one of the more inexpensive insurance companies, costing about $109 per month.

Allstate

Another popular name in insurance, Allstate has the second-highest market share in home insurance — a little over 8% — but is pricier than State Farm. Its customer satisfaction was reviewed favorably but the company's customer complaint ratings, however, are just average.

American Family

American Family has a better customer complaint score than Progressive but its financial strength is not as robust. Coverage costs about $188 per month, making it more expensive than other top companies.

Farmers

Farmers comes with middling scores for customer service and financial strength though it currently holds fifth-place in market share for homeowners insurance. On average, it costs about $121 per month, making it comparable to State Farm and Allstate.

CSAA Insurance

CSAA is an AAA affiliate that primarily serves northern California, Nevada and Utah. This insurer ranked as the most affordable provider of home insurance — if you live in one of the states in which it's active — but has just-average scores for financial stability and customer service.

Automobile Club (AAA)

AAA is mostly known for roadside assistance programs, but it also offers a host of insurance products for its members. Homeowners insurance from AAA typically costs an average of $87 per month — making it one of the cheaper top companies.

Auto Club of Southern California

The largest regional subsidiary of AAA, the Auto Club of Southern California offers numerous lines of insurance, including homeowners insurance. You must be an AAA member to be eligible for their insurance. On average, this company's pricing is on the higher side — about $139 a month.

Nationwide

The eighth-largest provider of home insurance by market share, Nationwide has passable scores for customer service, financial strength and customer complaint ratio. In terms of the cost of coverage, it's on the cheaper side — $103 a month.

Travelers

Travelers received top marks for financial strength, but its customer satisfaction rating is mediocre despite its standing as the sixth most popular company by market share. The cost of Travelers home insurance is close to the overall group average and comparable to Farmers and State Farm.

AIG Insurance

American International Group (AIG) specializes in insuring high-value properties and is considered a premier insurance company. These insurance providers typically offer additional benefits, like expanded coverage options and coverage limits, add-ons and other perks. Though it was given a good customer complaint rating by the NAIC, AIG's customer satisfaction score was subpar.

Liberty Mutual

Liberty Mutual is the fourth-largest provider of home insurance by market share and is generally well-priced compared to other top companies of similar size. It numbers among the cheaper insurance companies out of all surveyed — costing an average of $117 per month. However, it's worth noting that Liberty Mutual received inferior scores for customer service and the number of complaints.

MetLife

Home insurance policies with MetLife cost about $85 a month. Its customer service may not be stellar but coverage tends to be cheaper than many top insurers.

Chubb

Chubb is another premier insurance company that provides home insurance for high-worth properties and those with many assets. The company has a very positive financial outlook but not the best customer satisfaction rating.

Progressive

According to Progressive, bundling homeowners and car insurance can yield a savings of 12%. Its customer complaint score is poor compared to other companies of its size, but it's monthly cost is very affordable at $113 a month.

UPC Insurance

UPC's homeowners insurance is decently priced at only $61 per month, but its financial status — which impacts a company's ability to pay out insurance claims — was the shakiest of the insurers we surveyed. The company's customer complaint ratio was also substandard.

How to find the best home insurance company for you

With all the choices out there, it can be overwhelming to find the best company to insure your home. Consider our expert tips on how to prioritize your needs and what to think about during this process.

Bundling

If you already have auto insurance with Company A, it would be worth looking into bundling a new homeowners policy with the same company. Bundling discounts number as one of the most common discounts found at most insurance companies — and home and auto, in particular, is a popular bundling option.

However, keep in mind that even with a bundling discount, your rate could be better elsewhere; some insurance providers are just more expensive than others, even if your risk profile remains unchanged. Shopping and comparing quotes before the end of every policy period is one of the best ways to secure the cheapest rates. Don't be afraid to switch companies — if you receive a better quote from Company B midway through your policy with Company A, paying the initial cancellation fee could be worth the future savings.

FAQs

What is the best home insurance company? 

USAA was the highest rated homeowners insurance company for 2021 according to The Zebra’s Customer Satisfaction survey. Erie Insurance and American Family also ranked highly, coming in at number two and three respectively. 

What company has the best home and auto insurance bundle? 

The best rates for home and auto bundles come from USAA and State Farm. While these companies tend to offer the cheapest bundling rates, other insurers typically offer a steep discount for pairing your home and auto policies together. 

What is the cheapest homeowners insurance?

The Zebra found that Amica, AAA and MetLife home insurance were the cheapest overall, ranging from $86 to $91 per month. USAA is also a great option for veterans and active duty service members looking for good homeowners rates. 

How much homeowners insurance do I need? 

The amount of homeowners coverage you need depends on your personal situation. Your dwelling coverage limit should be enough to cover the full cost of rebuilding your home should disaster strike. Rebuilding costs can differ depending on location, so check with a local real estate agent or insurance rep if you need help coming up with that number. 

You’ll also want to factor in the value of your personal property and set a reasonable limit for your loss of use coverage should you be unable to live in your home for a period of time. Your home insurance company will be able to help answer questions and determine how much coverage that you will need.