GEICO Insurance Review
- With an overall score of 4.0/5 in 2023, GEICO is a solid insurance company.
- Read more about GEICO's reviews, complaints and prices before you buy.
GEICO insurance: Ratings and reviews
Established in 1936, GEICO is the third most popular insurance provider in the U.S. GEICO offers a wide variety of insurance products, including auto and motorcycle coverage.
While GEICO is known for offering cheap car insurance rates, its low premiums don't necessarily lead to poor customer service. Read on to explore the ins and outs of GEICO auto insurance.
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Offers a wide array of bundling options
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Noted for its competitive premiums, especially for auto insurance
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Backed by the financial strength of Berkshire Hathaway
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Robust online tools and mobile app for policy management and claims
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Varying experiences with customer satisfaction quality
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May not offer the lowest rates for certain demographics
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Few physical offices for those who prefer in-person interactions
Is GEICO a good insurance company?
The majority of The Zebra's review incorporates how well GEICO scores in terms of customer service. In order to determine that we looked at the following third-party ratings.
Claims Satisfaction: Above average
- GEICO earned Above average marks in J.D. Power's most recent auto claims satisfaction study[1]
Customer Satisfaction: Below average
- J.D. Power also rated GEICO as Below average in overall auto customer satisfaction[2]
Complaint Index: Average
- The National Association of Insurance Commissioners (NAIC) receives Average customer complaints for GEICO[3]
Financial Strength: A+ (Superior)
- GEICO received an A+ (Superior) financial strength rating from A.M. Best for its ability to pay out claims[4]
The Zebra Customer Satisfaction Survey
In addition to third-party ratings, we also incorporated the results from our own consumer survey where we ranked which car insurance companies are the best based on feedback from real customers. In this survey, GEICO scored 8.41/10 overall. Below you can see where GEICO ranked for some of the individual categories.
8.75/10 – GEICO ranked 5th for ease of interaction.
8.89/10 – GEICO ranked 2nd for online satisfaction.
GEICO vs. other top insurance companies
How much does GEICO insurance cost?
Currently, the national average for a 6 month policy is $880, whereas GEICO is about $771 — roughly 12% cheaper than a typical policy.
The table below shows how GEICO auto insurance compares against other top insurers' monthly premiums.Â
| Company | Avg. Monthly Premium |
|---|---|
| Root | $56 |
| Auto-Owners | $99 |
| USAA | $114 |
| Nationwide | $123 |
| GEICO | $129 |
| State Farm | $131 |
| Chubb | $148 |
| Farmers | $149 |
| Progressive | $157 |
| Allstate | $201 |
Similar to any insurance company, pricing for GEICO auto insurance does vary based on your age and generally will get cheaper the older you get.
The table below shows GEICO's car insurance premiums for different age brackets.
| Age Group | Avg. Monthly Premium |
|---|---|
| Teens | $339 |
| 20s | $160 |
| 30s | $131 |
| 40s | $127 |
| 60s | $123 |
| 50s | $119 |
Dynamic auto insurance data methodology
Methodology: The auto insurance rates displayed above and throughout this page are dynamic, meaning the data will refresh when the most recent information is made available. Rates are based on a sample driver profile — a 30-year-old single male driver with a Honda Accord and full coverage. This profile was adjusted based on common pricing factors used by major car insurance companies, like age, coverage level, driving record and others.
Discounts offered
Auto insurance discounts are dependent on certain qualifications and state availability. Below are some of the ways you can lower your monthly rate for GEICO.
- Multi-policy - if you bundle another policy with your auto insurance, such as a GEICO home or renters policy, you can earn a multi-policy discount. Check with an insurance agent to see about having all your insurance needs met by GEICO
- Multi-vehicle -Â GEICO rewards multi-vehicle customers with a discount which they claim will save you up to 25% on average
- Military discount - active and retired military members can earn up to 15% off an insurance policy with GEICO. If you are deployed, you can also receive an additional discount that applies to your entire auto insurance policy
- Senior citizen discount - if you are over age 50, have been accident-free in the past three years, and have no drivers younger than 25 on your policy, you can qualify for this discount
In addition to what's listed above, GEICO offers other driver-based discounts including good driver and good student, as well as some vehicle-specific discounts like having airbags, anti-lock brakes, security alarms or how often you use your seatbelt. View all of GEICO's discounts here.
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What types of coverage does GEICO offer?
Another key component of GEICO's review is the types of coverage options they offer.
GEICO provides all state-specific and basic coverage options you might need, including liability, collision, comprehensive, and property damage liability coverages. Below are some of GEICO’s custom coverage options and perks the company offers.
- Bundling options - in addition to homeowners and renters policies, GEICO offers several other types of insurance that may be bundled together under one policy including boat, motorcycle, RV, ATV, and even life insurance. View the full list of GEICO's products here.
- Mechanical breakdown insurance -Â GEICO is one of the few car insurance companies offering mechanical breakdown insurance (MBI), which acts as an extended warranty, covering your vehicle in the event of myriad mechanical failures that are excluded from a standard car insurance policy
- Roadside assistance - if you have comprehensive coverage, you can add GEICO’s roadside assistance coverage which provides jumpstarts, labor to change a tire, and lockout services
- Rental car reimbursement - this optional coverage handles your rental car costs if your vehicle is undrivable due to a covered claim, but by insuring only against "covered claims", GEICO excludes normal wear-and-tear or mechanical issues
- Rideshare coverage - if you drive for a rideshare company like Uber or Lyft, or delivery services like DoorDash or Grubhub, GEICO offers insurance to make sure your vehicle is fully covered
Read more about GEICO's coverages here.
GEICO DriveEasy
DriveEasy is GEICO's telematics program, which gives you a driving score based on your driving habits. Once the mobile app is downloaded on your smartphone, it detects and tracks your movements and evaluates your driving skills to help encourage you to be a better, safer, and more defensive driver. It could be a good option for teens and other young drivers in the family.
GEICO insurance review: Summary
Simply put, GEICO is a high-quality insurance company with a wide selection of coverage options at fair prices. Its bundle deals and use of tech-driven programs allow customers to choose their coverage in a way that best suits them. After our review, The Zebra concludes that GEICO could be a good fit for many customers.
Methodology — how The Zebra reviews insurance companies
The team of insurance experts at The Zebra considers the company's standing in five main categories to come up with an overall rating. These metrics are weighted according to importance and are detailed below:
- Price (20%): Using the base profile detailed below, we compared the company's average rate with the national average. If it surpassed this average, we gave a lower rating; if it fell below, we awarded a higher rating.
- Coverage (20%): The highest-scoring companies offer a variety of coverage options, including bundling options, roadside assistance, telematics, beyond-basic coverage levels, and a variety of other coverage types.
- Customer service (30%): We averaged ratings from JD Power, the NAIC complaint index to come up with a rating for the company's customer service. In instances when a company is not rated, we may use alternative rating agencies such as the Better Business Bureau and Trust Pilot.
- Financial strength (10%): We use AM Best to determine a company's financial standing. In some cases when a company is not rated by AM Best, we may use an alternative measure such as Demotech.
- The Zebra's Customer Satisfaction Survey (20%): The Zebra conducts an annual survey measuring customer satisfaction for many of the top insurance companies with the goal of ranking both the best auto insurance companies and best home insurance companies. Read more below.
For our auto insurance review, we analyzed more than 83 million insurance rates spanning every U.S. ZIP code using a sample user profile: a 30-year-old single male driver with a Honda Accord, good credit and full coverage at these levels:
- $50,000 per person/$100,000 per incident for bodily injury liability
- $50,000 per incident for property damage liability
- $500 deductibles for collision and comprehensive coverage
For our home insurance review, rates are based on a sample user profile: a 45-year-old married homeowner living in a 2,500-square-foot single-story home built in 2011 with these coverage levels:
- $200,000 for the dwelling
- $20,000 for other structures
- $100,000 for personal property
- $100,000 for personal liability
- $1,000 deductible
These sample premiums are dynamic and automatically refresh whenever the newest data is made available.
To generate pricing for particular rating factors, we adjusted this profile based on common pricing factors used by major car insurance companies. These factors include credit score, coverage level and others.
For The Zebra's Customer Satisfaction Survey, findings are based on an online quantitative survey of 4,134 current U.S. auto and home insurance customers, with Census-balanced sampling by age, gender and region. Categories with n=<20 responses are considered insufficient sample size and are not reported. This survey was developed by The Zebra and executed by independent research firm Maru/Blue in 2023.
GEICO insurance: Frequently asked questions
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Customer Questions about GEICO
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About The Zebra
The Zebra is not an insurance company. We publish data-backed, expert-reviewed resources to help consumers make more informed insurance decisions.
- The Zebra’s insurance content is written and reviewed for accuracy by licensed insurance agents.
- The Zebra’s insurance content is not subject to review or alteration by insurance companies or partners.
- The Zebra’s editorial team operates independently of the company’s partnerships and commercialization interests, publishing unbiased information for consumer benefit.
- The auto insurance rates published on The Zebra’s pages are based on a comprehensive analysis of car insurance pricing data, evaluating more than 83 million insurance rates from across the United States.