GEICO Insurance Review

  • With an overall score of 4.0/5 in 2024, GEICO is a solid insurance company.
  • Read more about GEICO's reviews, complaints and prices before you buy.
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Ross Martin

Insurance Writer

  • 4+ years in the Insurance Industry

Ross joined The Zebra as a writer and researcher in 2019. He specializes in writing insurance content to help shoppers make informed decisions.

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GEICO insurance: Ratings and reviews

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Established in 1936, GEICO is the third most popular insurance provider in the U.S. GEICO offers a wide variety of insurance products, including auto and motorcycle coverage.

While GEICO is known for offering cheap car insurance rates, its low premiums don't necessarily lead to poor customer service. Read on to explore the ins and outs of GEICO auto insurance.

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4.0 stars Rating from The Zebra
Ratings based on price, customer service, coverage, and financial strength.
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  • Offers a wide array of bundling options

  • Noted for its competitive premiums, especially for auto insurance

  • Backed by the financial strength of Berkshire Hathaway

  • Robust online tools and mobile app for policy management and claims

  • Varying experiences with customer satisfaction quality

  • May not offer the lowest rates for certain demographics

  • Few physical offices for those who prefer in-person interactions

Is GEICO a good insurance company?

The majority of The Zebra's review incorporates how well GEICO scores in terms of customer service. In order to determine that we looked at the following third-party ratings.

Claims Satisfaction: Below average

  • GEICO earned Below average marks in J.D. Power's most recent auto claims satisfaction study[1]

Customer Satisfaction: Below average

  • J.D. Power also rated GEICO as Below average in overall auto customer satisfaction[2]

Complaint Index: Average

  • The National Association of Insurance Commissioners (NAIC) receives Average customer complaints for GEICO[3]

Financial Strength: A+ (Superior)

  • GEICO received an A+ (Superior) financial strength rating from A.M. Best for its ability to pay out claims[4]

The Zebra Customer Satisfaction Survey

In addition to third-party ratings, we also incorporated the results from our own consumer survey where we ranked which car insurance companies are the best based on feedback from real customers. In this survey, GEICO scored 8.41/10 overall. Below you can see where GEICO ranked for some of the individual categories.

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Top 5 in ease of interaction

8.75/10 – GEICO ranked 5th for ease of interaction.

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Top 5 in online satisfaction

8.89/10 – GEICO ranked 2nd for online satisfaction.

How much does GEICO insurance cost?

Currently, the national average for a 6 month policy is $880, whereas GEICO is about $771 — roughly 12% cheaper than a typical policy.

The table below shows how GEICO auto insurance compares against other top insurers' monthly premiums. 

Average Monthly Cost by Insurance Carrier
Company Avg. Monthly Premium
Root $56
Auto-Owners $99
USAA $114
Nationwide $123
GEICO $129
State Farm $131
Chubb $148
Farmers $149
Progressive $157
Allstate $201

Similar to any insurance company, pricing for GEICO auto insurance does vary based on your age and generally will get cheaper the older you get.

The table below shows GEICO's car insurance premiums for different age brackets.

GEICO Costs by Age Group
Age Group Avg. Monthly Premium
Teens $339
20s $160
30s $131
40s $127
60s $123
50s $119

The Zebra’s Dynamic Insurance Rating Tool data methodology

The Zebra’s Dynamic Insurance Rating Tool for home and auto insurance rates utilizes the latest ZIP code-level rate filings from across the U.S., sourced from Quadrant Information Services and S&P Global. These filings, typically updated annually or biennially by insurers, are verified through Quadrant’s QA process and then integrated into The Zebra’s estimator.

The displayed rates are based on a dynamic home and auto profile designed to reflect the content of the page. This profile is tailored to match specific factors such as age, location, and coverage level, which are adjusted based on the page content to show how these variables can impact premiums.

For a comprehensive understanding, see our detailed methodology.

Discounts offered

Auto insurance discounts are dependent on certain qualifications and state availability. Below are some of the ways you can lower your monthly rate for GEICO.

  • Multi-policy - if you bundle another policy with your auto insurance, such as a GEICO home or renters policy, you can earn a multi-policy discount. Check with an insurance agent to see about having all your insurance needs met by GEICO
  • Multi-vehicle - GEICO rewards multi-vehicle customers with a discount which they claim will save you up to 25% on average
  • Military discount - active and retired military members can earn up to 15% off an insurance policy with GEICO. If you are deployed, you can also receive an additional discount that applies to your entire auto insurance policy
  • Senior citizen discount - if you are over age 50, have been accident-free in the past three years, and have no drivers younger than 25 on your policy, you can qualify for this discount

In addition to what's listed above, GEICO offers other driver-based discounts including good driver and good student, as well as some vehicle-specific discounts like having airbags, anti-lock brakes, security alarms or how often you use your seatbelt. View all of GEICO's discounts here.

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What types of coverage does GEICO offer?

Another key component of GEICO's review is the types of coverage options they offer.

GEICO provides all state-specific and basic coverage options you might need, including liability, collision, comprehensive, and property damage liability coverages. Below are some of GEICO’s custom coverage options and perks the company offers.

  • Bundling options - in addition to homeowners and renters policies, GEICO offers several other types of insurance that may be bundled together under one policy including boat, motorcycle, RV, ATV, and even life insurance. View the full list of GEICO's products here.
  • Mechanical breakdown insurance - GEICO is one of the few car insurance companies offering mechanical breakdown insurance (MBI), which acts as an extended warranty, covering your vehicle in the event of myriad mechanical failures that are excluded from a standard car insurance policy
  • Roadside assistance - if you have comprehensive coverage, you can add GEICO’s roadside assistance coverage which provides jumpstarts, labor to change a tire, and lockout services
  • Rental car reimbursement - this optional coverage handles your rental car costs if your vehicle is undrivable due to a covered claim, but by insuring only against "covered claims", GEICO excludes normal wear-and-tear or mechanical issues
  • Rideshare coverage - if you drive for a rideshare company like Uber or Lyft, or delivery services like DoorDash or Grubhub, GEICO offers insurance to make sure your vehicle is fully covered

Read more about GEICO's coverages here.

GEICO logo

GEICO DriveEasy

DriveEasy is GEICO's telematics program, which gives you a driving score based on your driving habits. Once the mobile app is downloaded on your smartphone, it detects and tracks your movements and evaluates your driving skills to help encourage you to be a better, safer, and more defensive driver. It could be a good option for teens and other young drivers in the family.

GEICO insurance review: Summary

Simply put, GEICO is a high-quality insurance company with a wide selection of coverage options at fair prices. Its bundle deals and use of tech-driven programs allow customers to choose their coverage in a way that best suits them. After our review, The Zebra concludes that GEICO could be a good fit for many customers.

Methodology — how The Zebra reviews insurance companies

The team of insurance experts at The Zebra considers the company's standing in five main categories to come up with an overall rating. These metrics are weighted according to importance and are detailed below:

  • Price (20%): Using the base profile detailed below, we compared the company's average rate with the national average. If it surpassed this average, we gave a lower rating; if it fell below, we awarded a higher rating.
  • Coverage (20%): The highest-scoring companies offer a variety of coverage options, including bundling options, roadside assistance, telematics, beyond-basic coverage levels, and a variety of other coverage types.
  • Customer service (30%): We averaged ratings from JD Power, the NAIC complaint index to come up with a rating for the company's customer service. In instances when a company is not rated, we may use alternative rating agencies such as the Better Business Bureau and Trust Pilot.
  • Financial strength (10%): We use AM Best to determine a company's financial standing. In some cases when a company is not rated by AM Best, we may use an alternative measure such as Demotech.
  • The Zebra's Customer Satisfaction Survey (20%): The Zebra conducts an annual survey measuring customer satisfaction for many of the top insurance companies with the goal of ranking both the best auto insurance companies and best home insurance companies. Read more below.

For our auto insurance review, we analyzed more than 83 million insurance rates spanning every U.S. ZIP code using a sample user profile: a 30-year-old single male driver with a Honda Accord, good credit and full coverage at these levels:

  • $50,000 per person/$100,000 per incident for bodily injury liability
  • $50,000 per incident for property damage liability
  • $500 deductibles for collision and comprehensive coverage

For our home insurance review, rates are based on a sample user profile: a 45-year-old married homeowner living in a 2,500-square-foot single-story home built in 2011 with these coverage levels:

  • $200,000 for the dwelling
  • $20,000 for other structures
  • $100,000 for personal property
  • $100,000 for personal liability
  • $1,000 deductible

These sample premiums are dynamic and automatically refresh whenever the newest data is made available.

To generate pricing for particular rating factors, we adjusted this profile based on common pricing factors used by major car insurance companies. These factors include credit score, coverage level and others.

For The Zebra's Customer Satisfaction Survey, findings are based on an online quantitative survey of 4,134 current U.S. auto and home insurance customers, with Census-balanced sampling by age, gender and region. Categories with n=<20 responses are considered insufficient sample size and are not reported. This survey was developed by The Zebra and executed by independent research firm Maru/Blue in 2023.

GEICO insurance: Frequently asked questions

GEICO is available in all 50 states plus Washington, D.C.

Gap insurance, which covers the "gap" or difference between your car's actual cash value and what you still owe on it when it's totaled or stolen, is not currently offered by GEICO. Instead they recommend you check with your financing company to see if you have gap insurance available to you.

Like most insurance companies, GEICO has been renewing policies at higher rates over the past couple years in response to rising car repair costs across the insurance industry. Your rate increase could be a reflection of that, or perhaps you had a change to your insurance profile such as your address, coverage level, or driving record.

To cancel your GEICO policy, contact the company's customer service department at (800) 841-1587.

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About The Zebra

The Zebra is not an insurance company. We publish data-backed, expert-reviewed resources to help consumers make more informed insurance decisions.

  • The Zebra’s insurance content is written and reviewed for accuracy by licensed insurance agents.
  • The Zebra’s insurance editorial content is not subject to review or alteration by insurance companies or partners.
  • The Zebra’s editorial team operates independently of the company’s partnerships and commercialization interests, publishing unbiased information for consumer benefit.
  • The auto insurance rates published on The Zebra’s pages are based on a comprehensive analysis of car insurance pricing data, evaluating more than 83 million insurance rates from across the United States.