Read more below to get a quote directly from AIG.
AIG earns a good rating from experts at The Zebra for its comprehensive coverage options, tailored policies for higher-value vehicles, and dependable claims support.
While customer experiences with service can vary, the company’s strong financial stability and flexible offerings make it a reliable option for drivers seeking specialized protection.
Proactive communication: Regular updates keep you informed without constant follow-up.
Trusted practices: Clean record indicates ethical practices and good customer treatment.
Digital access: Access policy documents and ID cards anytime from any device.
App limitations: Poor or missing app forces you to use less convenient methods.
Support gaps: Staff may be unable to provide answers and require multiple contacts.
Service delays: Long wait times delay urgent issues and create frustration.
| Rating | Explanation | Star rating equivalent |
|---|---|---|
| Subpar | Lowest ranking, suggesting instability or high risk | 0-1.9 |
| Fair | Somewhat stable but not consistently reliable | 2-2.9 |
| Good | Generally dependable with moderate stability | 3-3.9 |
| Solid | Strong, reliable and dependable with minor risks | 4-4.4 |
| Exceptional | Highest rating, indicating outstanding stability and reliability | 4.5-5 |
The team of insurance experts at The Zebra evaluates companies by focusing on customer experience first, with an emphasis on service quality, reliability, and ease of interaction. Unlike previous models, pricing is not scored but is instead presented separately as context for comparison.
Each category has been scored using a combination of our internal customer satisfaction survey results and published scores from reputable organizations such as AM Best and J.D. Power.
Price context: Pricing varies significantly based on individual circumstances and risk factors. Customers can evaluate cost-effectiveness based on their specific situation and the service quality scores provided.
Currently, the national average for a 6-month car insurance policy is $1,084, whereas AIG is about $1,949.[1]
The Zebra’s Dynamic Insurance Rating Tool for home and auto insurance rates utilizes the latest ZIP code-level rate filings from across the U.S., sourced from Quadrant Information Services and S&P Global. These filings, typically updated annually or biennially by insurers, are verified through Quadrant’s QA process and then integrated into The Zebra’s estimator.
The displayed rates are based on a dynamic home and auto profile designed to reflect the content of the page. This profile is tailored to match specific factors such as age, location, and coverage level, which are adjusted based on the page content to show how these variables can impact premiums.
For a comprehensive understanding, see our detailed methodology.
AIG focuses on higher-net-worth individuals and doesn't advertise any car insurance discounts on its website or in any other materials.
See how AIG stacks up against similar companies
Cost: $1,949 average cost for a six-month policy
Customer satisfaction: Moderate
Our take:
Cost: $1,488 for a six-month auto policy
Customer satisfaction: Moderate
Our take:
Cost: $1,040 average cost for a six-month policy
Customer satisfaction: High
Our take:
AIG's customer service and claims experience can be inconsistent. Routine tasks, such as managing your policy or filing standard claims, are generally smooth and efficient through its digital platforms. Still, more complex claims or disputes may take longer to resolve and require additional follow-up.[2]
No one wants to file a claim, but sometimes it's impossible to avoid. See the table below for some examples of what you could be facing after filing a claim.
Updating data...
| Accident/Violation | Avg. 6 Mo. Premium |
|---|---|
| None | $2,148 |
| Two comp claims | $2,148 |
| One comp claim | $2,148 |
| At-fault accident - $1000-$2000 | $3,102 |
| At-fault accident - greater than $2000 | $3,102 |
Source: The Zebra
AIG Insurance offers a streamlined claims process with online and mobile options, backed by strong financial stability. Many customers report smooth, professional service, though some experience delays or communication issues. Overall, AIG provides reliable claims support, but experiences can vary.
AIG offers the standard options you'd see with most companies, such as liability, collision and comprehensive, uninsured/underinsured motorist coverage, and personal injury protection). They also have unique coverage options tailored toward consumers with multiple vehicles, properties, or specialty items.
✔️ All in one protection
✔️ Agreed value
✔️ New vehicle replacement
AIG provides comprehensive coverage tailored for high-net-worth individuals, with dependable and professional claims service. While widely respected for its financial stability and policy options, some customers report slower processing times for complex claims and premiums that are notably above the national average.
Data Methodology. The Zebra’s Dynamic Insurance Rating Tool
Anonymized User Survey. The Zebra
The Zebra is not an insurance company. We publish data-backed, expert-reviewed resources to help consumers make more informed insurance decisions.
