Coverage & Claims

Should I work things out with the at fault driver instead of going through insurance?

We are sorry to hear that you were involved in an accident. If you and the at fault driver have agreed to have them pay for the damages out of pocket, that is within your rights.
May 23, 2022 Minneapolis, MN

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Coverage & Claims

Can you file a claim on behalf of the insured if they are deceased?

First of all, we're very sorry to hear about the passing of your mother. Our thoughts are with you and your family.
May 20, 2022 Winter Park, FL

Coverage & Claims General Insurance

How do I know if I'm covered and what coverage I have if I'm not the primary policyholder?

We are sorry to hear that you were involved in an accident and to hear about your current predicament. Does the primary policy holder have the written policy so that you can see what cars are covered on it and for which coverage?
May 6, 2022 San Antonio, TX

Car Insurance Costs General Insurance

How can I put my policy on hold when my car is out of commission?

We are sorry to hear that your vehicle is currently out of commission. You will need to contact your insurance company and see if putting your auto insurance policy on hold is something they can do.
Apr 18, 2022 Jacksonville, FL

Homeowners Insurance

If the value of my home goes up, do I need to increase my coverage?

The value of your home increasing is amazing for selling purposes. However, when it comes to insuring a home, insurance carriers value the dwelling (Coverage A) at a replacement cost.
Apr 1, 2022 Copely, Ohio

Car Insurance Costs

Why did my car insurance go up when I moved to a safer area?

We are sorry to hear that your insurance premium has increased so much. Insurance companies have different rating factors and zip code is one of them.
Mar 31, 2022 Vancouver, WA

General Insurance

How do I remove a car from my insurance policy?

Depending on your insurance company, there are a few ways to remove a vehicle from your policy. Many major providers allow some policy changes to be made digitally— either through their website or mobile app.
Jan 18, 2022 Austin, TX

Coverage & Claims

Do I have to use the repair shop my insurance company recommends?

No, you do not have to use the garage or body shop your car insurer recommends. In fact, many states have laws on the books specifically stating that an insurer cannot require you to use a certain shop.
Oct 11, 2021 Las Vegas, NV

General Insurance

Do rates include the discount offered for drivers who have taken the defensive driver course?

The quotes you see online do not reflect you and your wife taking defensive driving courses, since not every carrier gives a discount for completion of the course. You are more than welcome to call into our agency and speak to one of our Licensed Insurance Advisors to see what carriers we have that offer that discount.
Sep 16, 2021

General Insurance

If I go through The Zebra to get insurance, will I receive the proof of insurance today?

Whether you decide to purchase insurance through The Zebra online or over the phone, you will receive your proof of insurance before you hang up. As long as your down payment is received, your policy can become active and documentation can be generated.
Sep 16, 2021 Lake Charles, LA

Eligibility

Can I insure a car with a rebuilt title?

To get insurance on a vehicle with a rebuilt title, you need to find the proper insurer since not every company does. It’s important to note that most carriers will only insure vehicles with salvage or rebuilt titles for liability coverage only.
Sep 16, 2021 Garfield, OH
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