I was rear-ended by another driver and the police were called. The other driver admitted to me, a witness, and police he might have dozed off. The witness told police I was in my lane not bothering anyone. I called my insurance company’s independent agent, but was only able to reach his secretary. She told me to wait for the other insurance company to contact me, but it’s been 3 weeks and I haven’t heard anything from them. How much time do I have to get this done in North Carolina?