Liberty Mutual vs The General

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Liberty Mutual or The General:
Which Company is Best for You?

Liberty Mutual and The General are two of the biggest names in insurance, with an advertising reach to match. Chances are you've seen more than one commercial from either in the past month. Liberty Mutual was founded in 1912, while The General was founded in 1963. Both are widely-trusted companies, but which has the discounts, services, and customer ratings that matter most to you? See how they stack up below.
Discount ComparisonLiberty MutualThe General
Good Student
Multiple Policies
Multiple Vehicles
Anti-Theft Device(s)
Anti-Lock Brake System
Air Bags
Good Driver
Defensive Driver
Student Away at School
Driver Training
Green Vehicles
Affinity Membership Alum
Advanced Purchase
Pay in Full
Home Owner
eSign or ePay
Telematics
New Vehicle
Annual Mileage
Military
Ratings ComparisonLiberty MutualThe General
Financial Strength GoodExcellent
JD Power Rankings Below averageN/A
User Satisfaction 4.2/54.2/5
Other ProductsLiberty MutualThe General
Boat Insurance
Condo Insurance
Life Insurance
Homeowners Insurance
Travel Trailer Insurance
Renters Insurance
RV Insurance
Motorcycle Insurance
Mobile Home Insurance
Other FeaturesLiberty MutualThe General
AboutLiberty Mutual's "Buy Online Now” option may qualify drivers for additional discounts. Liberty Mutual customizes its insurance offerings so drivers only pay for what they need.The General offers great rates on auto insurance to all types of drivers. Whether you have great driving record, had a gap in coverage, or been in an accident, we have a rate for you!
Roadside AssistanceLiberty Mutual offers 24-hour Roadside Assistance — covering towing to the nearest qualified repair facility, fuel delivery, jump starts, and unlocking vehicle doors — with purchase of optional Towing & Labor coverage.The General provides optional Towing and Labor coverage in select states to pay for the cost of towing your car if it becomes disabled. Comprehensive and collision coverage is a prerequisite for purchase. The General also offers a Roadside Assistance plan that is administered by Nation Safe Drivers (NSD). This optional program provides 24-hour assistance for towing and other emergency services.
Additional DiscountsLiberty Mutual offers additional discounts such as Newly Independent, New Teen and Good Payer discounts. In addition, Liberty Mutual offers benefits like Accident Forgiveness. Liberty Mutual also allows drivers to lock in their rate for a full year.None Available
Recent QuestionsWhy did my rate increase for a $25 towing claim?
Unfortunately, you were given the correct information. Insurance companies base their rates on the risk of having to pay any claim.
Can I get a refund for premiums I was forced to pay after accident?
Unfortunately, I do not have any experience with this matter. It does seem like a major oversight on part of Liberty Mutual.
What's the difference between a vanishing deductible and accident forgiveness
Let's first summarize the two: Accident Forgiveness with Liberty Mutual: If you're accident-free for five years (with any company), the company will forgive your first accident and not raise your rates. Furthermore, this policy can apply to all members of the household, including teenagers.
Insurer refuses to give me my money back
I would try calling back again. It could be that the agent you spoke with was misinformed.
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Why did The General cancel my car insurance?
Insurance companies in many states have up to 60 days from the start date to cancel a policy without providing a reason for doing so. In most cases, this has to do with some sort of potential fraud or an inaccuracy on your application.
See More Questions
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