Ask an Agent
Have a question? We're here to help.
Ask an agent for free
Question

What happens if my parked car was hit by a FedEx truck?

I had parallel parked my car and was waiting to exit, (I had the door open a few inches) when a FedEx truck drove by and hit my door. I had my car parked close to the curb and my driver's door open just a few inches. The truck struck the top corner of my door with its mirror and the bottom of my door with the step on the truck causing major damage to the outside of the door. What happens now?

Aug 13, 2024 Austin, TX

Answer
Author profile picture
Ava Lynch
Director of Insurance Content

Ava joined The Zebra in 2016 as a licensed insurance agent and writer. She now serves as director of insurance content, leading coverage strategy and…

Credentials
  • 9+ years of Experience in the Insurance Industry

I'm sorry you had this happen, I can imagine how frustrating the situation is! The short answer for what happens next is that it depends. Usually, the moving vehicle is found at fault for damage to a stationary vehicle, as you're required to be in control of your vehicle at all times. However, the insurance company will decide who is at fault in the accident. Ideally, the truck driver would've stopped to provide you with their information or the police would've been called to handle the situation. Since we don't know all the circumstances, it's hard to say exactly what will happen now.

One scenario is that the FedEx driver doesn't claim responsibility. If this is the case, then you should contact your insurance company. If you have collision coverage, you can file a claim with your insurance carrier. If you do file a claim be aware that you can be found responsible and will also be responsible for your deductible. If found responsible, it will also go against you as an at-fault accident that will affect your rate. At-fault accidents will stay on your record for up to five years. You can also refer to our claims calculator and article on how to file claims for more help when it comes to filing a claim.

If you haven't called your local police and the driver didn't take responsibility, then you might want to do this to see what kind of time limitation you have to file a police report. There may be legal options you can pursue, but it's important to check with local law enforcement or an attorney if you decide to go this direction.

Another thing to consider is to get an estimate for the damage to your door and see if it even makes sense to file a claim or police report. This is a decision you have to make for yourself, but it may help you to compare costs (as well as your time and stress). If the door repair costs are fairly low, and your deductible is much higher it may not be worth filing a claim anyway. Best of luck!

Ask an Agent
Have a question? We're here to help.
Ask an agent for free

Insurance is complicated, but it doesn't have to be.

The Zebra searches all of the top insurance companies, in one place, so you can compare the cost and coverage you need to protect your car, home and other property.

Step 1: Tell us a little about yourself

Choose an insurance product and enter your zip code to get started.

Step 2: Sip your coffee while we find the best quotes

Enter the necessary information and then sit back while we find quotes from 100 top insurance carriers.

Step 3: Compare your quotes

Compare quotes side-by-side to find the right match for you, whether it's home, auto, or more.

Step 4: Let our agents do the hard work for you

Once you pick your policy, our agents are here to get you over the finish line. Then just relax and enjoy your savings.

Compare insurance rates today!

Pin
Shield checkmark No junk mail. No spam calls. Free quotes.

Related Questions

Other people are also asking...

Is accident forgiveness with Nationwide a good idea?

Accident forgiveness, which Nationwide offers as an optional add-on in many states, can keep your premium from going up after your first at-fault accident. However, it's the lease that makes things more complicated. With a leased car, the main thing is that you’ll usually need full coverage (liabil…
Mar 26, 2026 The Woodlands, Texas

Do I need a police report to file an uninsured motorist claim?

For uninsured motorist claims, it's likely that your insurer would want a police report of the incident. What I don't know is if it would be possible to still get a police report and redo the claim. If they make you pay the higher deductible at the end of this, make sure they mark the claim "not-at…
Apr 20, 2023 Memphis, TN

What is the 80% rule in homeowners insurance?

As you stated, your home is covered up to 150% of the dwelling amount so this is not something you should be concerned about. However, it is a good example of why it is so important to properly insure your home. It also benefits you as a consumer and homeowner to understand the basics of your homeo…
Jan 28, 2026 Austin, TX

What coverage do I need if I hit a deer?

Normally when you are driving and hit something in the road then the damage would be covered under collision. However, hitting a deer (or any other animal) is considered a comprehensive claim since it is an unexpected variable and falls under the category of an "act of god," much like hail damage o…
Aug 8, 2025 Bryan, TX