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|About||American Family strives to provide their customers with industry-leading service, an exceptional claims experience and products that build long-term relationships.||Since 1810, The Hartford continually seeks new and better ways to proactively respond to their customers needs.|
|Roadside Assistance||American Family’s Emergency Roadside Service covers reasonable costs you can incur if you're car breaks down. These costs may include mechanical labor for up to one hour at the place of your vehicle’s breakdown, towing to the nearest place where the necessary repairs can be made, delivery of gas and oil, the cost of labor for a tire change or battery charge (not including the cost of any delivered item), and the cost of labor for locksmith services (not including the cost to replace locks or keys).||The Hartford has towing and labor coverage to help pay for a tow if your vehicle is inoperable regardless of whether the vehicle is involved in an accident.|
|Additional Discounts||None Available||The Hartford is affiliated with AARP and offers numerous discounts including a discount for driving a hybrid or electric vehicle.|
|Recent Questions||Are deductibles company specific?|
While they are some company-specific deductibles, the standard ones are $500 and $1000. So it's unlikely you won't be able to get the desired amount for your collision or comprehensive deductible.Is my friend covered if they borrow my vehicle?
Generally speaking, a person who you give permission to drive your vehicle should be covered by the policy on the vehicle. It's called "permissive use" and is normally allowed with most companies.Will homeowners insurance cover a collapsing ceiling?
It really depends on what is causing the collapse of the ceiling, but it is very likely to be covered unless the collapse occurred due wear and tear or negligence. Ultimately that decision is going to be up to your homeowners insurance company based on the terms and coverage of your policy, so you will need to contact them directly the inquire about your coverage.Can I use my parent's address if my college zip code is causing my rate to increase?
The zip code where the vehicle is primarily kept is what needs to be used for insurance purposes. Depending on your age, company, and residential state, you may have been able to stay on your parent's policy, but since you now live off-campus you will have to use the address where you live.See More Questions
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