Jupiter Insurance Review
- With 1.0/5 stars in 2026, Jupiter is a poor insurance company.
- Read Jupiter reviews, complaints and prices before you buy.
Jupiter insurance: Ratings and reviews
Important note:
Jupiter is no longer writing new policies under the Jupiter name. The online quote process prompts users to explore policies from other insurance companies before any information has been submitted. The information described below may be useful for existing Jupiter customers, but those searching for a new policy will not be able to enroll with Jupiter.
Based in Nashville, Tennessee, Jupiter Auto Insurance is a small car insurance carrier that specializes in providing coverage to non-standard consumers. Non-standard drivers are those considered high-risk by major insurance providers due to low credit scores, a history of auto insurance claims, or one of many other factors.
Jupiter provides coverage in Alabama, Arkansas, Georgia, Illinois, Indiana, Oklahoma, Tennessee and Texas. Check out the rest of our Jupiter Auto Insurance review to find out more information on the company's coverage types, discounts, and overall customer satisfaction.
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Best for non-standard customers
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Scarce information online
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Not available in all states
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Not rated by reputable third-party organizations
Is Jupiter a good insurance company?
The majority of The Zebra's review incorporates how well Jupiter scores in terms of customer service. In order to determine that we looked at the following third-party ratings.
Trustpilot Reviews: 4.2/5
- Jupiter earned 4.2/5 stars from Trustpilot[1]
BBB Customer Reviews: 1/5
- Jupiter has a 1/5 rating from Better Business Bureau customers[2]
Complaint Index: NR (Not Rated)
- The National Association of Insurance Commissioners (NAIC) has not yet rated Jupiter[3]
The Zebra Customer Satisfaction Survey
In addition to third-party ratings, we like to incorporate the results from our own consumer survey where we ranked which insurance companies are the best based on feedback from real customers. However, we did not collect a sufficient amount of data on Jupiter for it to be included.
How much does Jupiter insurance cost?
Information on Jupiter's average premiums is limited, which makes it hard to provide an accurate review and calculate a fair rating.
It's important to remember that several personal factors are considered when policies are written, and premiums will vary based on things like age, driving history, geographic location and vehicle type. It's worth getting a quote on auto insurance in your area to see if Jupiter can offer coverage within your budget.
Discounts offered
While discounts can vary from one state to the next, Jupiter insurance policyholders can save on their coverage through the following discounts:
- College graduate: Those with a higher-level degree can save money.
- Multi-car: Save by insuring more than one vehicle on your policy.
- Safe driver: Safe drivers often see much lower rates than those with lots of previous accidents.
- Multi-driver: Having multiple drivers on your policy can lead to savings.
- Pay your policy in full: You can save money by paying your full premium upfront.
- Automatic payment: Setting up payments to come out automatically can also lead to a discount.
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What types of coverage does Jupiter offer?
The primary function of Jupiter Insurance is to provide liability coverage meeting the minimum amounts required by each state in order to drive legally. Liability covers bodily injury and property damage that you cause to others but does not cover your own injuries or damages to your vehicle. Jupiter Insurance can help you obtain your state's minimum coverage but also allows you to increase these limits to provide more coverage.
Jupiter also offers many of the typical car insurance coverage types you might expect from an auto insurance carrier. These include collision, comprehensive coverage, and what the company refers to as “personal injury insurance,” which corresponds to personal injury protection (PIP) — though this coverage may not be available in all states.
The company also offers the following coverage options:
- Uninsured/underinsured motorist coverage: The company lists uninsured/underinsured motorist coverage as policy options, which can help if you find yourself in an accident with a driver who doesn’t have sufficient levels of insurance or is uninsured.
- SR-22: Jupiter can also help customers in need of an SR-22 certificate. The need for an SR-22 is most often the result of a driving infraction such as a DUI or driving without proof of insurance.
Jupiter insurance review: Summary
If you are looking for affordable insurance coverage, Jupiter Auto Insurance could be a reasonable option. However, the company’s lack of ratings from all of the major rating services could give pause to some potential customers, as it can be hard to find reliable information about the provider's financial strength and ability to pay out claims. Furthermore, a cursory glance at customer reviews on sites like the Better Business Bureau shows wildly differing levels of customer satisfaction, leaning toward the negative.
Methodology — how The Zebra reviews insurance companies
The team of insurance experts at The Zebra evaluates companies by focusing on customer experience first, with an emphasis on service quality, reliability, and ease of interaction. Unlike previous models, pricing is not scored but is instead presented separately as context for comparison.
Each category has been scored using a combination of our internal customer satisfaction survey results and published scores from reputable organizations such as AM Best and J.D. Power.
- Service Accessibility & Support Quality (25%): This category measures how easy it is to get help when needed, evaluating factors such as support channel availability (phone, chat, in-person, app), response times, agent knowledge, service hours, and language accessibility.
- Claims Experience (25%): This category assesses how smoothly the claims process works, considering ease of filing (online, app, or phone), transparency and communication, processing times, and fairness in dispute resolution.
- Digital Experience & Policy Management (25%): This category evaluates the convenience of managing your policy: this includes mobile app usability, website experience, account management, digital document access, self-service options, and platform integrations
- Trust & Reliability (25%): This category looks at a company’s overall reliability, measuring financial strength, market stability, regulatory history, communication transparency, and consistency in policy terms.
Price context: Pricing varies significantly based on individual circumstances and risk factors. Customers can evaluate cost-effectiveness based on their specific situation and the service quality scores provided.
Jupiter insurance: Frequently asked questions
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About The Zebra
The Zebra is not an insurance company. We publish data-backed, expert-reviewed resources to help consumers make more informed insurance decisions.
- The Zebra’s insurance content is written and reviewed for accuracy by licensed insurance agents.
- The Zebra’s insurance editorial content is not subject to review or alteration by insurance companies or partners.
- The Zebra’s editorial team operates independently of the company’s partnerships and commercialization interests, publishing unbiased information for consumer benefit.
- The auto insurance rates published on The Zebra’s pages are based on a comprehensive analysis of car insurance pricing data, evaluating more than 83 million insurance rates from across the United States.