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At-fault FedEx driver is lying after a car accident

A FedEx hit my 2017 Mustang with his front bumper my whole back bumper came off he is saying it is my fault. Clearly lying. So what can I do? He is definitely lying. It was his left front bumper that hit the back of my car. I filed a claim but my car will not be ready for 4 weeks. They denied in helping with a rental. What can I do?

Apr 20, 2023 Plymouth, MA

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Ava Lynch
Director of Insurance Content

Ava joined The Zebra in 2016 as a licensed insurance agent and writer. She now serves as director of insurance content, leading coverage strategy and…

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  • 9+ years of Experience in the Insurance Industry

When you file a claim with your insurance company, the insurance adjuster will determine fault and work with the other party's insurance company to resolve the claim. Usually, the at-fault party would be responsible for the rental coverage. However, if your company pays for the claim (rather than the FedEx driver's commercial policy) and you do not have rental car coverage, you will not be provided with a rental car. If you feel that you are truly not-at-fault in the accident, you can always seek legal advice. Check out our guide to learn more about what to expect when filing a claim.  

Good luck and if you have more questions, don't hesitate to ask.

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