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At-fault FedEx driver is lying after a car accident

A FedEx hit my 2017 Mustang with his front bumper my whole back bumper came off he is saying it is my fault. Clearly lying. So what can I do? He is definitely lying. It was his left front bumper that hit the back of my car. I filed a claim but my car will not be ready for 4 weeks. They denied in helping with a rental. What can I do?

Dec 31, 2018 Plymouth, MA

Answer
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Ava Lynch

Senior Analyst

Credentials
  • Licensed Insurance Agent — Property and Casualty

Ava joined The Zebra as a writer and licensed insurance agent in 2016. She now works as a senior analyst, providing insights and data analysis as one…

When you file a claim with your insurance company, the insurance adjuster will determine fault and work with the other party's insurance company to resolve the claim. Usually, the at-fault party would be responsible for the rental coverage. However, if your company pays for the claim (rather than the FedEx driver's commercial policy) and you do not have rental car coverage, you will not be provided with a rental car. If you feel that you are truly not-at-fault in the accident, you can always seek legal advice. Check out our guide to learn more about what to expect when filing a claim.  

Good luck and if you have more questions, don't hesitate to ask.

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