While Falcon might provide lower rates for some non-standard drivers, the trade-off could come in the form of poor customer service or a weak financial standing. Read on to see our Falcon Insurance review, including coverage options, discounts and customer service ratings.
Falcon Insurance Review
Falcon Insurance earned an overall score of 2.5/5 in The Zebra's review. Read more below to find out if they're the right carrier for you.
Edited By Kristine Lee
Falcon Insurance at a glance
Falcon Insurance Group is a non-standard car insurance company based in Oak Brook, Illinois, that provides coverage in Arizona, Colorado, Illinois, Indiana, Oklahoma, Texas and Utah through a network of more than 1,200 independent agents. The company specializes in insuring drivers who may have trouble getting coverage elsewhere, including drivers with no previous insurance coverage or who have a checkered driving history.
| Pros: | Cons: |
|---|---|
| Specializes in insuring drivers who have trouble getting coverage elsewhere | Auto insurance is its sole insurance product |
| Network of independent agents can provide personalized service | High number of consumer complaints according to the NAIC |
| Limited geographic availability |
Falcon car insurance review
- JD Power Rating — Not Rated
- Financial strength — Not Rated: A.M. Best does not provide a rating for Falcon Insurance.
- NAIC Rating — Poor: The National Association of Insurance Commissioners (NAIC) received far more complaints than average regarding Falcon Insurance.
Falcon auto insurance coverage options
Falcon car insurance provides the basic options you would expect from an auto insurer, including liability, comprehensive and collision coverage. These three coverages together comprise a full coverage policy.
The company claims that it offers a range of coverage options, though further coverage details are not clearly labeled in the company's publicly-available materials.
Need an SR-22?
Falcon Insurance also works with drivers who need an SR-22. An SR-22 is a certificate that proves to your state that you are carrying the required level of car insurance. SR-22s are typically required after infractions such as driving without insurance coverage or DUIs, and must be maintained for a certain amount of time in order to maintain one's driving privileges.
Falcon Insurance discounts
Falcon Insurance policyholders can see savings on their auto coverage in the following ways:
Homeowners
If you own your home, you could receive a discount on your car insurance policy.
Multiple vehicles
Having multiple vehicles on the same policy could lead to savings.
Transfer
By transferring to Falcon Insurance, qualifying customers could see a reduction in their premiums.
Paid in full
Paying your premium upfront could save you money.
Falcon Insurance mobile app and website
Falcon Insurance makes accessing your policy info easy through its mobile app and website. The Falcon Insurance Company app allows you to instantly make claims, view policy information, get in touch with an agent and access ID cards. Its website is easy to navigate and allows you to manage your policy and has a portal for making claims. However, the Falcon site is not the most transparent about coverages on offer.
Is Falcon Insurance right for you?
Falcon Insurance could be a good company to try if you’ve run into difficulty finding car insurance coverage because of your driving history. However, the company’s reputation for service could be off-putting to some customers. Furthermore, its coverage options — at least those listed — are rather limited. Customers requiring higher levels of coverage or who hope to bundle renters or home insurance would do better to look elsewhere.
Whether you want the best coverage available or just need enough to remain road-legal, it’s always a good idea to see quotes from multiple companies. A little research can lead you to better rates and help you avoid companies with poor customer reviews. Insurance quotes are free and easy to obtain. Simply enter your ZIP code below to get started.
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About The Zebra
The Zebra is not an insurance company. We publish data-backed, expert-reviewed resources to help consumers make more informed insurance decisions.
- The Zebra’s insurance content is written and reviewed for accuracy by licensed insurance agents.
- The Zebra’s insurance content is not subject to review or alteration by insurance companies or partners.
- The Zebra’s editorial team operates independently of the company’s partnerships and commercialization interests, publishing unbiased information for consumer benefit.
- The auto insurance rates published on The Zebra’s pages are based on a comprehensive analysis of car insurance pricing data, evaluating more than 83 million insurance rates from across the United States.