Pronto Insurance: Reviews, Coverage Options, and Ratings

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Pronto Insurance Review for 2021


Based in Brownsville, Texas, Pronto Insurance provides a number of insurance coverage types. Pronto provides coverage in Texas, California, and Florida, though its coverage options vary by state. Pronto is an insurance company that focuses on affordable policies for its customers, resulting in popularity among non-standard customers. With that said, the company may attract a higher number of complaints and offer relatively limited coverage options when compared with major insurance providers. 

Below, you’ll find our Pronto Insurance review, breaking down coverages offered and information on customer satisfaction among policyholders.


Pronto car insurance coverage options

Pronto car insurance options are designed to be flexible and affordable. Unlike many car insurance companies, Pronto highlights flexible term policies as a major selling point. Customers can purchase basic liability insurance in one, three, and six-month policy terms. This sort of flexibility allows for terms much shorter than most standard carriers provide. 

They offer insurance options that are tailored to different levels of customer needs. Pronto auto insurance provides a number of different policy packages, including some catering to customers looking for cheaper insurance rates and others serving customers in search of full coverage. 


The Essential Package

This is Pronto's basic package. It ensures customers will have the minimum amount of insurance necessary to remain road-legal. It includes basic liability coverage at the limits set by the state. 


The Comprehensive Package

This can be added to the Essential Package to provide what’s known as full coverage. The Comprehensive Package includes collision and comprehensive coverage. 


The Alternative Package

This package is meant for customers who need specialized coverage. There are two further distinctions within this package: non-owners and SR-22.

  • Non-owners: This coverage is for drivers who want to be protected while operating a vehicle belonging to someone else. 
  • SR-22: Drivers who need to have their license reinstated — usually due to an infraction such as a DUI — can sometimes be required to carry an SR-22. This basically provides proof that you are carrying the proper insurance. 


Roadside assistance

Pronto Insurance offers roadside assistance that includes towing and other helpful services should you find yourself suffering from a mechanical breakdown. 


Mexico auto insurance

One offering from Pronto Insurance is its coverage for motorists driving in Mexico. This coverage is incredibly flexible, available for terms as short as one day and up to one year. Details on this coverage are vague, however, so some research is advisable. 



Pronto car insurance discounts

Pronto Insurance offers its customers a few different ways to get policy discounts. While Pronto doesn’t offer as many savings options as some companies, as a no-frills insurer, you may still find that the overall rates are still affordable. 

Multi-car discount:Adding multiple vehicles to your policy can lead to lower rates. 

Renewal discount:Sticking with Pronto Insurance can mean long-term savings.



Pronto homeowners insurance review

Pronto homeowners insurance is available in Texas and California. Pronto will only insure homes with a value of up to $250,000. Policyholders can expect a choice of insurance options, along with a number standard coverages. 

  • Liability limits go up to $300,000
  • Up to $5,000 in medical coverage
  • Personal property is insured up to 40% of your home’s value
  • Loss of use coverage for up to 10% of the home’s value


Optional homeowners coverage

Along with the options standard to most homeowners policies, Pronto Insurance provides the following coverages to homeowners for an additional premium:

Hurricane, wind, and hail coverage:Perils resulting from hurricanes are most often covered by standard home policies, with the exception of flooding. A special deductible may apply to such coverage. 

Pet liability:If your pet injures another person, this coverage steps in to cover their injuries. Most standard policies cover pets under the personal liability portion. 


Pronto homeowners insurance restrictions

The list below outlines some of the features that will make your property ineligible for coverage from Pronto. 



Other lines of insurance through Pronto

Pronto has a number of different types of insurance products available. Be aware, however, that not all coverages are available in each state. It's best to check with a local insurance agent to make sure that your coverage choices are available. 



Is Pronto Insurance right for you?

Those with significant assets may find the options available from Pronto Insurance rather limited, especially for homeowners insurance and personal liability coverage. That said, there are many other perks that could make Pronto a good choice for those looking for affordable, wide-ranging coverages. However, the company isn’t known for outstanding customer service, so those looking for more robust coverage and better customer experience might be advised to shop elsewhere. 

A great place to start is by looking at more car insurance reviews and by getting free insurance quotes from The Zebra. That way, you can make sure you get the best auto insurance policy for your needs.

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When researching insurance companies, we first look to the major rating services such as J.D. Power and Associates, AM Best, and regulatory agency the National Association of Insurance Commissioners (NAIC) for ratings and other data. However, not all carriers are big enough to be rated by these organizations. In these cases, we look at other sources for our ratings, including the Better Business Bureau, Consumer Reports, and other reputable ranking organizations to get a sense of their overall performance. That, combined with the company’s available insurance offerings, gives us what we feel is a fair and accurate portrait of what you can expect as a customer of one of these insurers.

Ross Martin
Ross MartinManager, Content Quality

As a licensed insurance agent, Ross researches and writes insurance content intended to help users make informed decisions.

Ross's background is in writing and education. He holds a master's degree from Royal Holloway, University of London.

Ross's work has been cited by The New York Times, Investopedia, The Simple DollarThe BalanceCar and Driver and Fox Business. He has been quoted by CNET, I Drive Safely and Kin Insurance

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