Ask an Agent
Have a question? We're here to help.
Ask an agent for free
Question

My car was stolen and taken to Mexico. Can I just get a payout instead of getting the car back?

I don't have my vehicle at the moment. When I called, they told me it was in the prosses of being brought to California. However, I would rather get the money instead of having the car back. This was my only vehicle. I have four kids and live in an area where it gets as hot as 100 to 115, so I need a car as soon as possible. Plus, I don't know what the car was used for, which makes me uncomfortable. Can I just get a payout so I could buy another car?

Aug 8, 2025 Brawley, CA

Answer
Author profile picture
Ross Martin
Insurance Writer

Ross joined The Zebra as a writer and researcher in 2019. He specialized in writing insurance content to help shoppers make informed decisions.

Ross h…

Credentials
  • 5+ years in the Insurance Industry

Hello, Sorry to hear about your situation. Unfortunately, I don't know if I can give much advice, as this is a claims-related question. Claims have their own rules that must be followed. If you had comprehensive coverage on the vehicle, theft would be covered. An adjuster would have to interpret the damages to see what would be paid to you. I wish I could be more help. Good luck and please ask if any other questions arise.

Ask an Agent
Have a question? We're here to help.
Ask an agent for free

Insurance is complicated, but it doesn't have to be.

The Zebra searches all of the top insurance companies, in one place, so you can compare the cost and coverage you need to protect your car, home and other property.

Step 1: Tell us a little about yourself

Choose an insurance product and enter your zip code to get started.

Step 2: Sip your coffee while we find the best quotes

Enter the necessary information and then sit back while we find quotes from 100 top insurance carriers.

Step 3: Compare your quotes

Compare quotes side-by-side to find the right match for you, whether it's home, auto, or more.

Step 4: Let our agents do the hard work for you

Once you pick your policy, our agents are here to get you over the finish line. Then just relax and enjoy your savings.

Compare insurance rates today!

Pin
Shield checkmark No junk mail. No spam calls. Free quotes.

Related Questions

Other people are also asking...

Why Uber and Lyft ask for vehicle inspection even we have a DMV inspection?

You are correct when it comes to the state vehicle inspection. You do have to have your car inspected to drive legally. However, Uber and Lyft have their own guidelines so it may not be required by law but it is required by their company policy. Good luck and if you have any other questions, don't …
Feb 24, 2023 Mountain View, CA

Will my Farmers roadside assistance provide towing up to 250 miles?

Roadside assistance coverage can vary, even within the same company, so it depends on your exact Farmers policy. In general, most auto roadside assistance programs either:Cover towing up to a certain dollar limit,Limit towing to a set mileage (often around 15 miles), orOnly pay for towing to the ne…
Mar 19, 2026 Oakdale, CA

Can I use my Mercury roadside assistance in my friend's car?

No — Mercury’s roadside assistance only applies to the vehicle listed on your policy. If you’re locked out of a friend’s car, their insurance or roadside provider would need to step in. If you want more flexible coverage that follows you no matter whose vehicle you’re in, you might consider program…
Mar 19, 2026 Stockton, CA

Can I file a claim for a stolen car if my son gave his friend permission to drive my vehicle?

You will need to report the vehicle stolen before you are able to file a claim with your insurance provider. From there, your insurance company should handle the remainder of the claim if you have comprehensive coverage. If the vehicle is recovered then your insurance company would repair any damag…
Aug 8, 2025 Plano, TX