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Mark Friedlander

Director, Corporate Communications, Insurance Information Institute

Mark Friedlander has over 30 years of experience in the insurance industry. He is the Director, Corporate Communications, at the Insurance Information Institute (Triple-I), a New York-based nonprofit research and education organization focused on providing consumers with a better understanding of insurance. Mark serves as a national spokesperson for the Triple-I, handling a wide array of insurance industry media issues. His responsibilities also include spearheading the association’s hurricane season communications strategy and its member company support and media outreach in Florida, where he is based.

Mark’s extensive background includes senior marketing and communications roles at Prudential Financial, HSBC Holdings plc, Arthur Andersen LLP and Main Street America Insurance. He has held leadership positions within several insurance trade organizations, including Board Chair and President at the Insurance Marketing & Communications Association (IMCA), Communications Committee Chair at the Insurance Institute for Business & Home Safety (IBHS), and key roles on the advisory boards of the Independent Insurance Agents & Brokers of America's Trusted Choice® and Agency Best Practices® programs.

Mark earned his bachelor’s degree in journalism/public relations at The Ohio State University.


  • Auto insurance
  • Home insurance
  • Renters insurance
  • Life insurance
  • Insurance bundling
  • Commercial lines


  • BA, Journalism/Public Relations — Ohio State University