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Question

At-fault driver gave me the wrong information

Someone who hit my car gave me the wrong police report. How can I get a hold of them? What comes next?

Jul 28, 2021 Dallas, Texas

Answer
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Director of Insurance Content

Ava joined The Zebra in 2016 as a licensed insurance agent and writer. She now serves as director of insurance content, leading coverage strategy and…

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  • 9+ years of Experience in the Insurance Industry
I would contact the police with what info you have. If you have the plate they should be able to locate the owner and either pull his insurance info or track them down to get it again. Also you could check with the insurance company if just the policy number is wrong the company you are filing a claim with should be able to look them up by name and address. If you are unable to find him in any way try your own insurance company. If you have uninsured coverage they could possibly help remedy the situation. Hope this helps and you can find the information you need.
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