Ask an Agent
Have a question? We're here to help.
Ask an agent for free
Question

What do I do if I am hit by another driver and they refuse to provide me their insurance information?

Someone backed into my car in a parking lot while I was sitting in it, and my bumper was scratched and dented. I tried getting the other driver's insurance information, but they felt that, since there wasn't much damage, they didn't need to give it to me. I called the police and had them write a report, but now I'm not sure how to proceed.

Aug 6, 2017 Haw River, NC

Answer
Author profile picture

The Zebra

The nation's leading independent insurance comparison site

The Zebra is an independent insurance advisor and quote comparison site with headquarters in Austin, Texas. Utilizing its real-time quote comparison …

Regardless of the amount of damage caused in an accident, drivers should still exchange insurance information. Normally in the event that the police are called and a report is written the information of both drivers is documented, including insurance information. You can request a copy of the police report which should include the other driver's insurance company name and policy number. An alternative would be to provide the license plate number of the other driver's car to your insurance company and they may be able to assist in contacting the other company about your damage. I would recommend contacting your insurance provider anyway so you can begin the repair process while you're waiting to reach the other driver's company.

Ask an Agent
Have a question? We're here to help.
Ask an agent for free

Insurance is complicated, but it doesn't have to be.

The Zebra searches all of the top insurance companies, in one place, so you can compare the cost and coverage you need to protect your car, home and other property.

Step 1: Tell us a little about yourself

Choose an insurance product and enter your zip code to get started. No phone number required.

Step 2: Sip your coffee while we find the best quotes

Enter the necessary information and then sit back while we find quotes from 100 top insurance carriers.

Icon Fill Form

Step 3: Compare your quotes

Compare quotes side-by-side to find the right match for you, whether it's home, auto, or more.

Icon Agent

Step 4: Let our agents do the hard work for you

Once you pick your policy, our agents are here to get you over the finish line. Then just relax and enjoy your savings.

Compare insurance rates today!

Location pin icon
No junk mail. No spam calls. Free quotes.

Related Questions

Other people are also asking...

Do I have to pay a deductible if I hit someone but my vehicle is not damaged?

In a case where you are considered at-fault in an accident, in Virginia, your deductible should only apply if your vehicle was damaged and you want it repaired by your insurance company. The only other time you should be subject to a deductible in Virginia would be if you are filing an uninsured mo…
Feb 21, 2017 Vienna, VA

Is a police report required when a parked car is hit?

Texas law states you must file a police report if the accident resulted in physical injury (or death) or property damage exceeding least $1,000. If your daughter is filing an uninsured motorist claim (i.e., a hit and run), I recommend filing a police report. You can submit a Driver's Crash Rep…
Jun 17, 2019 Terrell, TX

Does North Carolina accept proof of insurance on my phone if I were to get pulled over?

Good news! North Carolina now allows for digital proof of car insurance so you no longer need to print a hard copy to keep in your vehicle and can instead use your phone. In fact, as of October 2022, 49/50 states and Washington D.C. now permit drivers to use an electronic insurance card during a tr…
Sep 18, 2016 Charlotte, NC

How do I update my car insurance after getting a new license?

Congrats on the move! Because car insurance is priced at the zip code level and regulated at the state, you're going to want to update your coverage to reflect that. Bear in mind, your premium will change as a result of your move. According to our data, the average premium in Illinois is $1,28…
Jul 10, 2018 Morrisville, NC