Ask an Agent
Have a question? We're here to help.
Ask an agent for free
Question

What do I do if I am hit by another driver and they refuse to provide me their insurance information?

Someone backed into my car in a parking lot while I was sitting in it, and my bumper was scratched and dented. I tried getting the other driver's insurance information, but they felt that, since there wasn't much damage, they didn't need to give it to me. I called the police and had them write a report, but now I'm not sure how to proceed.

Aug 6, 2017 Haw River, NC

Answer
Author profile picture

The Zebra

The nation's leading independent insurance comparison site

The Zebra is an independent insurance advisor and quote comparison site with headquarters in Austin, Texas. Utilizing its real-time quote comparison …

Regardless of the amount of damage caused in an accident, drivers should still exchange insurance information. Normally if the police are called and a report is written the information of both drivers is documented, including insurance information. You can request a copy of the police report which should include the other driver's insurance company name and policy number.

An alternative would be to provide the license plate number of the other driver's car to your insurance company and they may be able to assist in contacting the other company about your damage. I would recommend contacting your insurance provider anyway so you can begin the repair process while you're waiting to reach the other driver's company.

Ask an Agent
Have a question? We're here to help.
Ask an agent for free

Insurance is complicated, but it doesn't have to be.

The Zebra searches all of the top insurance companies, in one place, so you can compare the cost and coverage you need to protect your car, home and other property.

Step 1: Tell us a little about yourself

Choose an insurance product and enter your zip code to get started.

Step 2: Sip your coffee while we find the best quotes

Enter the necessary information and then sit back while we find quotes from 100 top insurance carriers.

Icon Fill Form

Step 3: Compare your quotes

Compare quotes side-by-side to find the right match for you, whether it's home, auto, or more.

Icon Agent

Step 4: Let our agents do the hard work for you

Once you pick your policy, our agents are here to get you over the finish line. Then just relax and enjoy your savings.

Compare insurance rates today!

Location pin icon
No junk mail. No spam calls. Free quotes.

Related Questions

Other people are also asking...

If I accidentally drove my car through a neighbor's fence, will my insurance company pay for the damage?

The liability portion of your policy is intended to pay for damage that you cause to another vehicle or property. This should include fixed objects like street signs, fire hydrants, and in your case, a fence. The process to file a claim is pretty simple. Just contact your insurance company and let …
Jun 12, 2017 St George, UT

Why am I at fault if I swerved to miss a car that ran me off the road?

In most single-vehicle accidents, the driver involved is normally considered at-fault because there simply isn't another person on which to place blame. The situation might have very well gone in your favor if the other driver had made contact with your vehicle, but it would be next to impossi…
Jul 25, 2016 Norman, OK

I was in an at-fault accident and don't have collision insurance

Unfortunately, you don't have a lot of options here unless you had specifically asked for collision and comprehensive coverage and your insurance representative never applied it or charged you for it. Collision and comprehensive is the coverage that offers physical protection for your vehicle …
Feb 14, 2018 Bakersfield, CA

Is a hydroplaning accident my daughter's fault?

Unfortunately, auto insurance companies list almost all single-vehicle accidents as at-fault on your claims report, meaning that this situation would likely be considered an at-fault collision accident. This is because there is no other party at-fault and this can be seen as a failure to maintain c…
May 15, 2019 Cranberry Township, PA