Ask an Agent
Have a question? We're here to help.
Ask an agent for free
Question

If a mechanic started my car on fire and caused damage, should I alert my insurance company?

I had my car at a local mechanic to have a tow package installed. While near the rear passenger inner panel caught fire, damaging the interior, seating, and some electrical/AC components. I don't know the total damage yet, but the estimate is nearing $6,000 on a vehicle lucky to break $8,500 total value (2011 Dodge Grand Caravan). I'm hesitant to receive repairs since it nears the "totaling" value, but I am not sure of my options. I feel like if either party has insurance involved then my car may be totaled. Both options seem to draw headaches.

Aug 13, 2024 Buffalo, NY

Answer
Author profile picture

Ross Martin

Insurance Writer

Ross joined The Zebra as a writer and researcher in 2019. He specialized in writing insurance content to help shoppers make informed decisions.

Ross h…

Credentials
  • 5+ years in the Insurance Industry

I'm sorry to hear about your accident.

There are a couple of things to think about here. First, you'll more than likely have to alert your insurance company. Any time there is damage to your vehicle, they will usually require you to report it. In this case, your insurance company can be helpful considering the mechanic might be responsible. If that is the case, the mechanic's liability coverage would provide you with a settlement.

As for the total loss, this varies by state. For New York, a total loss is determined by a "Total Loss Threshold" of 75%. Meaning that the value of damage needs to be at least 75% or more for the vehicle to be totaled. Using your estimates, it's likely your vehicle will be totaled.

If you're not willing to contact your company, you could take the settlement and try to repair the vehicle. In this case, you would have a salvaged title which could impact your ability to get insurance. Most insurance companies view a salvaged title as a bigger risk factor than a non-salvaged title.

Best of luck. Below are links to some information related to total losses/salvaged vehicles and claims:

Ask an Agent
Have a question? We're here to help.
Ask an agent for free

Insurance is complicated, but it doesn't have to be.

The Zebra searches all of the top insurance companies, in one place, so you can compare the cost and coverage you need to protect your car, home and other property.

Step 1: Tell us a little about yourself

Choose an insurance product and enter your zip code to get started.

Step 2: Sip your coffee while we find the best quotes

Enter the necessary information and then sit back while we find quotes from 100 top insurance carriers.

Step 3: Compare your quotes

Compare quotes side-by-side to find the right match for you, whether it's home, auto, or more.

Step 4: Let our agents do the hard work for you

Once you pick your policy, our agents are here to get you over the finish line. Then just relax and enjoy your savings.

Compare insurance rates today!

Pin
Shield checkmark No junk mail. No spam calls. Free quotes.

Related Questions

Other people are also asking...

If someone keyed my car and I file a claim, will my insurance rates go up?

I'm sorry to hear this happened to your vehicle! I would recommend getting a repair estimate before filing a claim so you've got plenty of information to base your decision on. This damage to your car would be considered an act of vandalism, which falls under comprehensive coverage. Check your decl…
Aug 8, 2025 Plano, TX

What are my options if I am paying over $700 a month in car insurance?

Unfortunately, it would appear that your girlfriend's insurance company sees her as a high-risk driver. This would explain her coverage being dropped and the new policy having expensive rates. There are many factors that come into play when insurance companies determine rates. Your driving record i…
Aug 13, 2024 New York City, NY

Do I need a police report to file an uninsured motorist claim?

For uninsured motorist claims, it's likely that your insurer would want a police report of the incident. What I don't know is if it would be possible to still get a police report and redo the claim. If they make you pay the higher deductible at the end of this, make sure they mark the claim "not-at…
Apr 20, 2023 Memphis, TN

Can I get car insurance if my spouse has a revoked license?

Most companies will not insure a driver with a revoked license, even if there is a driver on the policy whose license is valid. Your spouse must be listed on your policy since you are married, but she does not have to be covered as a driver. You can request to have your wife excluded from coverage …
Jul 28, 2021 Walden, NY