Ask an Agent
Have a question? We're here to help.
Ask an agent for free
Question

If a mechanic started my car on fire and caused damage, should I alert my insurance company?

I had my car at a local mechanic to have a tow package installed. While near the rear passenger inner panel caught fire, damaging the interior, seating, and some electrical/AC components. I don't know the total damage yet, but the estimate is nearing $6,000 on a vehicle lucky to break $8,500 total value (2011 Dodge Grand Caravan). I'm hesitant to receive repairs since it nears the "totaling" value, but I am not sure of my options. I feel like if either party has insurance involved then my car may be totaled. Both options seem to draw headaches.

Jun 30, 2019 Buffalo, NY

Answer
Author profile picture

Ross Martin

Manager, Content Quality

Credentials
  • Licensed Insurance Agent — Property and Casualty

Ross joined The Zebra as a writer and researcher in 2019. As a licensed insurance agent, he specializes in writing insurance content to help shoppers…

I'm sorry to hear about your accident.

There are a couple of things to think about here. First, you'll more than likely have to alert your insurance company. Any time there is damage to your vehicle, they will usually require you to report it. In this case, your insurance company can be helpful considering the mechanic might be responsible. If that is the case, the mechanic's liability coverage would provide you a settlement.

 

As for the total loss, this varies by state. For New York, a total loss is determined by a "Total Loss Threshold" of 75%. Meaning, the value of damage needs to be at least 75% or more in order for the vehicle to be totaled. Using your estimates, it's likely your vehicle will be totaled.

 

If you're not willing to contact your company, you could take the settlement and try to repair the vehicle. In this case, you would have a salvaged title which could impact your ability to get insurance. Most insurance companies view a salvaged title as a bigger risk factor than a non-salvaged title.

 

Best of luck. Below are links to some information related to total losses/salvaged vehicles and claims:

 

 

Ask an Agent
Have a question? We're here to help.
Ask an agent for free

Insurance is complicated, but it doesn't have to be.

The Zebra searches all of the top insurance companies, in one place, so you can compare the cost and coverage you need to protect your car, home and other property.

Step 1: Tell us a little about yourself

Choose an insurance product and enter your zip code to get started. No phone number required.

Step 2: Sip your coffee while we find the best quotes

Enter the necessary information and then sit back while we find quotes from 100 top insurance carriers.

Icon Fill Form

Step 3: Compare your quotes

Compare quotes side-by-side to find the right match for you, whether it's home, auto, or more.

Icon Agent

Step 4: Let our agents do the hard work for you

Once you pick your policy, our agents are here to get you over the finish line. Then just relax and enjoy your savings.

Compare insurance rates today!

Location pin icon
No junk mail. No spam calls. Free quotes.

Related Questions

Other people are also asking...

If I backed into my neighbor's expensive vehicle, should I file a claim or pay for the damage out of pocket?

I would recommend waiting to hear back from your neighbor about the estimates. That's really going to be what helps you make your decision. If the repair costs are reasonable, you might consider paying for the damage out of your own pocket. Our 2016 State of Insurance Report shows that, in Flo…
Nov 19, 2016 Palm Beach Gardens, FL

What do I do if a tree falls on my car?

If you have comprehensive coverage then there should be no issue filing a comprehensive claim with Travelers and getting your vehicle repaired. Your insurance company would also handle any issues with your apartment complex being liable for the damage. When you reach out to Travelers you should spe…
Dec 5, 2016 Fremont, CA

Removing a claim from my insurance record

I would recommend getting what's called a CLUE Report. This is a comprehensive loss report. It would show your entire loss history with your name. Show this to your insurance company to prove you did not have an accident. This should remove the claim you are being rated for. Best of luck.
Apr 7, 2018 Salem, Oregon

I cut down a big tree and it fell on my truck. Will insurance cover that?

Your insurance should cover the damages minus your deductible. In this case, you would file a comprehensive claim for the damage. A comprehensive claim does not raise your rate as much as a collision would — about 4.35% for your first comp claim. As a warning, they may investigate and take extra ti…
Nov 26, 2019 Missoula, MT