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If a mechanic started my car on fire and caused damage, should I alert my insurance company?

I had my car at a local mechanic to have a tow package installed. While near the rear passenger inner panel caught fire, damaging the interior, seating, and some electrical/AC components. I don't know the total damage yet, but the estimate is nearing $6,000 on a vehicle lucky to break $8,500 total value (2011 Dodge Grand Caravan). I'm hesitant to receive repairs since it nears the "totaling" value, but I am not sure of my options. I feel like if either party has insurance involved then my car may be totaled. Both options seem to draw headaches.

Jun 30, 2019 Buffalo, NY

Author profile picture

Ross Martin

Manager, Content Quality

  • Licensed Insurance Agent — Property and Casualty

Ross joined The Zebra as a writer and researcher in 2019. As a licensed insurance agent, he specializes in writing insurance content to help shoppers…

I'm sorry to hear about your accident.

There are a couple of things to think about here. First, you'll more than likely have to alert your insurance company. Any time there is damage to your vehicle, they will usually require you to report it. In this case, your insurance company can be helpful considering the mechanic might be responsible. If that is the case, the mechanic's liability coverage would provide you a settlement.


As for the total loss, this varies by state. For New York, a total loss is determined by a "Total Loss Threshold" of 75%. Meaning, the value of damage needs to be at least 75% or more in order for the vehicle to be totaled. Using your estimates, it's likely your vehicle will be totaled.


If you're not willing to contact your company, you could take the settlement and try to repair the vehicle. In this case, you would have a salvaged title which could impact your ability to get insurance. Most insurance companies view a salvaged title as a bigger risk factor than a non-salvaged title.


Best of luck. Below are links to some information related to total losses/salvaged vehicles and claims:



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