Ask an Agent
Have a question? We're here to help.
Ask an agent for free
Question

If a mechanic started my car on fire and caused damage, should I alert my insurance company?

I had my car at a local mechanic to have a tow package installed. While near the rear passenger inner panel caught fire, damaging the interior, seating, and some electrical/AC components. I don't know the total damage yet, but the estimate is nearing $6,000 on a vehicle lucky to break $8,500 total value (2011 Dodge Grand Caravan). I'm hesitant to receive repairs since it nears the "totaling" value, but I am not sure of my options. I feel like if either party has insurance involved then my car may be totaled. Both options seem to draw headaches.

Jun 30, 2019 Buffalo, NY

Answer
Author profile picture

Ross Martin

Insurance Writer

Ross joined The Zebra as a writer and researcher in 2019. He specializes in writing insurance content to help shoppers make informed decisions.

Ross h…

Credentials
  • 5+ years in the Insurance Industry

I'm sorry to hear about your accident.

There are a couple of things to think about here. First, you'll more than likely have to alert your insurance company. Any time there is damage to your vehicle, they will usually require you to report it. In this case, your insurance company can be helpful considering the mechanic might be responsible. If that is the case, the mechanic's liability coverage would provide you with a settlement.

As for the total loss, this varies by state. For New York, a total loss is determined by a "Total Loss Threshold" of 75%. Meaning that the value of damage needs to be at least 75% or more for the vehicle to be totaled. Using your estimates, it's likely your vehicle will be totaled.

If you're not willing to contact your company, you could take the settlement and try to repair the vehicle. In this case, you would have a salvaged title which could impact your ability to get insurance. Most insurance companies view a salvaged title as a bigger risk factor than a non-salvaged title.

Best of luck. Below are links to some information related to total losses/salvaged vehicles and claims:

Ask an Agent
Have a question? We're here to help.
Ask an agent for free

Insurance is complicated, but it doesn't have to be.

The Zebra searches all of the top insurance companies, in one place, so you can compare the cost and coverage you need to protect your car, home and other property.

Step 1: Tell us a little about yourself

Choose an insurance product and enter your zip code to get started.

Step 2: Sip your coffee while we find the best quotes

Enter the necessary information and then sit back while we find quotes from 100 top insurance carriers.

Icon Fill Form

Step 3: Compare your quotes

Compare quotes side-by-side to find the right match for you, whether it's home, auto, or more.

Icon Agent

Step 4: Let our agents do the hard work for you

Once you pick your policy, our agents are here to get you over the finish line. Then just relax and enjoy your savings.

Compare insurance rates today!

Location pin icon
No junk mail. No spam calls. Free quotes.

Related Questions

Other people are also asking...

What do I do if my car is hit by an object that came off of someone else's vehicle?

Filing a police report and contacting your insurance provider would be my recommendation. Doing this allows the police to search for the driver pulling the trailer while your insurance company starts the repair process on your vehicle. The driver of the truck should be responsible, but it may be di…
Sep 24, 2016 Manteno, IL

An automated security gate hit my door, should I file a claim or get them to pay for the damages?

It's unlikely the company will pay for damages to your vehicle because, as you stated, you misjudged where the gate would open to. In terms of filing a claim with your insurance company, I recommend getting an estimate first to see how much the damage will cost. Especially because this type of…
Dec 10, 2017 Portland, Oregon

What part of my policy covers my car if I hit a pothole?

The resulting damage from hitting a pothole is actually considered an "At Fault" accident and would be covered under the collision portion of your policy. The reason this is the case is because insurance companies expect drivers to operate their vehicles safely and watch for hazards in th…
Feb 29, 2016 Santa Fe, NM

Does State Farm cover rodent damage to my car's electrical wiring through comprehensive coverage?

While I can't speak specifically for State Farm, most insurance companies will cover damage caused by a rodent under comprehensive coverage. This type of coverage insures against damage not caused by a car-on-car collision, and damage caused by an animal is a primary example.For specifics abou…
Jun 11, 2019 Brewster, NY