Ask an Agent
Have a question? We're here to help.
Ask an agent for free
Question

I used The Zebra - but was I given no insurance quotes, why?

I used The Zebra to search to see if I could get a better rate on my car insurance. However, after entering all my info, it didn't give me any quotes at all. What gives?

Aug 2, 2024 Miami, Florida

Answer
Author profile picture

Ava Lynch

Insurance Analyst

Ava joined The Zebra as a writer and licensed insurance agent in 2016. She now works as a senior insurance contributor, providing insights and data a…

Credentials
  • 7+ years of Experience in the Insurance Industry

I'm sorry you had a frustrating experience. Our goal at The Zebra is to simplify insurance and provide everyone a range of affordable quotes. Unfortunately, sometimes we're unable to for a variety of reasons:

1) Where you live can have a big impact on the types of quotes you are offered. Certain states and geographies are harder to insure than others because of extreme weather concerns and government regulations.

2) It also could be something in your driver profile that is setting off alarms for insurers such as a particularly risky vehicle (some insurers have dropped Kia's due to theft issues for example), past violations or claims or your credit score among other factors.

3) It's possibly a combination of the above. We might not have a carrier in your state that fits the criteria you need and is willing to offer you insurance.

If you don't see any quotes after using The Zebra, don't give up. Try calling our agents so they can help explain what the reason might be and see if they can troubleshoot to find you a good rate. Good luck!

Ask an Agent
Have a question? We're here to help.
Ask an agent for free

Insurance is complicated, but it doesn't have to be.

The Zebra searches all of the top insurance companies, in one place, so you can compare the cost and coverage you need to protect your car, home and other property.

Step 1: Tell us a little about yourself

Choose an insurance product and enter your zip code to get started.

Step 2: Sip your coffee while we find the best quotes

Enter the necessary information and then sit back while we find quotes from 100 top insurance carriers.

Icon Fill Form

Step 3: Compare your quotes

Compare quotes side-by-side to find the right match for you, whether it's home, auto, or more.

Icon Agent

Step 4: Let our agents do the hard work for you

Once you pick your policy, our agents are here to get you over the finish line. Then just relax and enjoy your savings.

Compare insurance rates today!

Location pin icon
No junk mail. No spam calls. Free quotes.

Did we answer your question?

Browse related topics below or submit your own! We'll respond by the next business day.

How do I add another vehicle to my policy?

Congratulations on your new car! The first thing to do when you want to add a new vehicle to your policy is to locate the original policy document. This should have the contact info you need to make changes.You can also log-in to view your policies on The Zebra. Go to The Zebra homepage and click t…
Aug 9, 2024 Buffalo, New York

Does The Zebra use a hard or soft credit pull to compare insurance quotes?

Thank you for this question.The Zebra does not do a soft or hard pull of your credit. We use the range of information that you provide in order to give you an estimate. Once you shop with an insurance company (The Zebra does not provide insurance, only comparison quotes), they will pull your credit…
Jun 3, 2019 Gary, IN

Can I exclude my spouse from my insurance policy if I use The Zebra's app?

This varies depending on your state and on your insurance company. If you're currently married and living in the same household, many insurance companies will require you to be covered by the same policy. However, if you're married and currently living in separate households, you will lik…
Aug 30, 2024 Dallas, Texas

How do I cancel the insurance policy I bought through The Zebra?

You can usually cancel your policy at any time and for any reason, by calling your insurance company or agent. You can refer to your original policy document which should have the contact info you need. You can also find this information on your initial email from your insurance company, ID cards o…
Aug 30, 2024 Kansas City, Kansas