Ask an Agent
Have a question? We're here to help.
Ask an agent for free
Question

What happens if the repo guy damaged my car?

I was two months late on my car payment due to surgery. The bank sent the repo guy who tried to tow my car but it slipped and was damaged. The bank refused any responsibility. They also refuse to give me the repo company contacts. Now my insurance wants to pay out but someone has to be held responsible for the damage.

Jun 15, 2019 Alameda, CA

Answer
Author profile picture

Ross Martin

Insurance Writer

Credentials
  • 4+ years in the Insurance Industry

Ross joined The Zebra as a writer and researcher in 2019. He specializes in writing insurance content to help shoppers make informed decisions.

Ross h…

I'm sorry for the difficult situation. If the towing company damaged your vehicle, then they would be responsible for paying for the damage. Because your bank is being difficult, I recommend contacting your insurance provider. They might have resources to track down the towing company to get the necessary information. Outside of that, you might want to contact a lawyer. However, I would recommend holding off on this until you speak with your insurance company. If you have any further questions, don't hesitate to ask.
Ask an Agent
Have a question? We're here to help.
Ask an agent for free

Insurance is complicated, but it doesn't have to be.

The Zebra searches all of the top insurance companies, in one place, so you can compare the cost and coverage you need to protect your car, home and other property.

Step 1: Tell us a little about yourself

Choose an insurance product and enter your zip code to get started.

Step 2: Sip your coffee while we find the best quotes

Enter the necessary information and then sit back while we find quotes from 100 top insurance carriers.

Icon Fill Form

Step 3: Compare your quotes

Compare quotes side-by-side to find the right match for you, whether it's home, auto, or more.

Icon Agent

Step 4: Let our agents do the hard work for you

Once you pick your policy, our agents are here to get you over the finish line. Then just relax and enjoy your savings.

Compare insurance rates today!

Location pin icon
No junk mail. No spam calls. Free quotes.

Related Questions

Other people are also asking...

Can I get car insurance without a home address?

Unfortunately it seems like you are in a tough spot until you have moved into your new place. Lots of information is used by insurance companies to determine the rate that they will charge to insure a driver and a major factor in rating that price is your home address. If you are only living in a l…
May 29, 2016 Portland, OR

In the state of MA, can I suspend my car insurance for a few months?

While the state does not actively monitor drivers' compliance with insurance laws, Massachusetts does require that vehicles be insured while driving on the road. Compliance monitoring is done through traffic stops, after accidents, and at the time of registering or renewing the registration on…
Feb 7, 2017 New Bedford, MA

Do I need insurance on my old car if I'm planning to sell it?

There are a couple of things to consider in your situation. Any grace period would depend on the exact details of your current policy. While most policies do include a grace period, it really depends on your current company. If there is a grace period, it would apply to the new car as long as you k…
May 20, 2023 Minneapolis, MN

My address on my license doesn't match my insurance card. Is that ok?

Thank you for reaching out to The Zebra!First of all, your insurance policy and your driver's license (as well as your vehicle registration) should use the same address. Depending on which insurance company you have, that will determine how quickly you should get this taken care of, but genera…
Jan 10, 2018 Utica, NY