Ask an Agent
Have a question? We're here to help.
Ask an agent for free
Question

What's the difference between an insurance carrier and an insurance agency?

I have a local agent and he talks about the "carriers" that he works with. What is the difference?

Aug 13, 2024 Boise, ID

Answer
Author profile picture
The Zebra
The nation's leading independent insurance comparison site

The Zebra is an independent insurance advisor and quote comparison site with headquarters in Austin, Texas. Utilizing its real-time quote comparison …

Great question! The word "carrier" in terms of insurance is just a synonym for company. An insurance carrier is the insurance company that covers your vehicle and is listed on your policy (e.g. Allstate, State Farm, etc.). An insurance "agency" is a business that sells insurance coverage through one, or multiple, companies.

When shopping for car insurance, you can buy a policy directly with the carrier or through a local agency, but the company is who actually provides coverage when an accident occurs, not the agent.

In you're situation it sounds like your agent works with multiple carriers (or companies) to provide you with the coverage you have. Keep in mind that if you ever want to compare rates from multiple carriers easily online, you can always use The Zebra.

Ask an Agent
Have a question? We're here to help.
Ask an agent for free

Insurance is complicated, but it doesn't have to be.

The Zebra searches all of the top insurance companies, in one place, so you can compare the cost and coverage you need to protect your car, home and other property.

Step 1: Tell us a little about yourself

Choose an insurance product and enter your zip code to get started.

Step 2: Sip your coffee while we find the best quotes

Enter the necessary information and then sit back while we find quotes from 100 top insurance carriers.

Step 3: Compare your quotes

Compare quotes side-by-side to find the right match for you, whether it's home, auto, or more.

Step 4: Let our agents do the hard work for you

Once you pick your policy, our agents are here to get you over the finish line. Then just relax and enjoy your savings.

Compare insurance rates today!

Pin
Shield checkmark No junk mail. No spam calls. Free quotes.

Related Questions

Other people are also asking...

Can I manage everything online with Shelter?

Shelter does have an app and an online account system, but they’re not as modern or flexible as some of the big national carriers. You can do the basics — things like paying your bill, pulling up ID cards, or filing a claim online. But when it comes to adjusting your coverage, adding a driver, or c…
Oct 9, 2025 Omaha, NE

Is it normal for Allstate service to vary by agent?

It’s normal for Allstate's service to vary by agent, like just about any company or service. Allstate works through a large network of local agents, and many of them run their own offices. That means your experience can depend heavily on the specific agent and team you’re working with.Some homeowne…
Mar 18, 2026 Huntsville, AL

Can I bundle Progressive car insurance with pet insurance?

Great question! Progressive does not currently offer a bundling discount for having both auto and pet insurance. While you can purchase pet insurance through Progressive’s website, the policy is actually administered by Pets Best, a separate company. Since these two types of policies are underwritt…
Oct 2, 2025 Boise, ID

What is Erie's Rate Lock and will it save me money?

Rate lock doesn’t mean your bill is frozen forever. Erie’s Rate Lock is designed to keep your premium steady at renewal, even if you file a claim or if overall rates in Baltimore rise. That’s a big difference from most insurers, where you can see increases every year no matter how clean your record…
Oct 9, 2025 Baltimore, MD