American National Insurance Review (2025)

  • Overall rating: good (3.8/5 stars)
  • Average cost: $695 for a 6-month policy
  • Digital experience score: Solid (4.5/5 stars)

Read more below to get a quote directly from American National.

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Renata Balasco

Senior Content Strategist

Renata joined The Zebra in 2020 as a Customer Experience Agent. Since 2021, she has worked as licensed insurance professional and content strategist.…

Credentials
  • Licensed Insurance Agent — Property and Casualty
  • 5 years of experience in the insurance industry
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Tara Stumpf

Manager

Tara joined The Zebra in 2025, bringing 18 years of marketing and public relations experience with fintech and insurance brands. She specializes in c…

Credentials
  • 18+ years of experience in the fintech & insurance industries
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Beth Swanson

Insurance Analyst

Beth joined The Zebra in 2022 as an Associate Content Strategist. A licensed insurance agent, she specializes in creating clear, accessible content t…

Credentials
  • Licensed Insurance Agent — Property and Casualty
  • Associate in Insurance
  • Professional Risk Consultant

American National Insurance: A good choice for drivers

American National earns a good rating from experts at The Zebra thanks to its competitive premiums, solid coverage options, and reliable claims handling.

Customers generally agree—most report positive experiences, and low complaint levels combined with strong financial ratings indicate the company’s ability to pay claims reliably.

 

What customers like:
  • Longevity: Established history suggests reliable long-term coverage.

  • Self-service: Complete tasks independently without waiting for an agent.

  • Online management: Handle routine tasks and updates online on your schedule.

What customers don't like:
  • Limited support: Limited options can prevent you from getting help when needed.

  • Service concerns: Frequent complaints suggest problems with claims and customer service.

  • Lacks integration: No integration means managing insurance separately from other accounts.

How The Zebra evaluates insurance companies

Rating Explanation Star rating equivalent
Subpar Lowest ranking, suggesting instability or high risk 0-1.9
Fair Somewhat stable but not consistently reliable 2-2.9
Good Generally dependable with moderate stability 3-3.9
Solid Strong, reliable and dependable with minor risks 4-4.4
Exceptional Highest rating, indicating outstanding stability and reliability 4.5-5

Methodology — how The Zebra reviews insurance companies

The team of insurance experts at The Zebra evaluates companies by focusing on customer experience first, with an emphasis on service quality, reliability, and ease of interaction. Unlike previous models, pricing is not scored but is instead presented separately as context for comparison.

Each category has been scored using a combination of our internal customer satisfaction survey results and published scores from reputable organizations such as AM Best and J.D. Power.

  • Service Accessibility & Support Quality (25%): This category measures how easy it is to get help when needed, evaluating factors such as support channel availability (phone, chat, in-person, app), response times, agent knowledge, service hours, and language accessibility.
  • Claims Experience (25%): This category assesses how smoothly the claims process works, considering ease of filing (online, app, or phone), transparency and communication, processing times, and fairness in dispute resolution.
  • Digital Experience & Policy Management (25%): This category evaluates the convenience of managing your policy: this includes mobile app usability, website experience, account management, digital document access, self-service options, and platform integrations
  • Trust & Reliability (25%): This category looks at a company’s overall reliability, measuring financial strength, market stability, regulatory history, communication transparency, and consistency in policy terms.

Price context: Pricing varies significantly based on individual circumstances and risk factors. Customers can evaluate cost-effectiveness based on their specific situation and the service quality scores provided.

How much is American National car insurance? 

Currently, the national average for a 6-month car insurance policy is $1,084, whereas American National is about .[1]

Average 6-month car insurance premiums
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Company Liability only Full coverage
American National $195 $695

Source: The Zebra

The Zebra’s Dynamic Insurance Rating Tool data methodology

The Zebra’s Dynamic Insurance Rating Tool for home and auto insurance rates utilizes the latest ZIP code-level rate filings from across the U.S., sourced from Quadrant Information Services and S&P Global. These filings, typically updated annually or biennially by insurers, are verified through Quadrant’s QA process and then integrated into The Zebra’s estimator.

The displayed rates are based on a dynamic home and auto profile designed to reflect the content of the page. This profile is tailored to match specific factors such as age, location, and coverage level, which are adjusted based on the page content to show how these variables can impact premiums.

For a comprehensive understanding, see our detailed methodology.

See how American National stacks up against competitors →

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Discounts offered at American National: A small selection

American National has a minimal amount of discounts available.  Along with the common options you'll find elsewhere— such as multi-policy discounts— American National also offers claim-free rewards, where if you carry both home and auto insurance with American National and remain claim-free, you receive an incentive.

Compare with other companies

See how American National stacks up against similar companies

american national logo

Cost: $695 average cost for a six-month policy

Customer satisfaction: Moderate

Our take:

  • Solid claims handling
  • Average customer satisfaction
  • Robust and wide ranges of coverage options
progressive logo

Cost: $1,086 for a six-month auto policy

Customer satisfaction: High

Our take:

  • Better customer support than American National
  • Better claims experience scores than American National
  • Better digital experience than American National
usaa logo

Cost: $835 average cost for a six-month policy

Customer satisfaction: High

Our take:

  • Similar prices to American National
  • Better transparency scores than American National
  • Cheaper insurance than American National

American National's customer service & claims experience: consistent and reliable

American National Insurance provides a reliable experience for a wide range of drivers, with strong performance in claims handling and customer satisfaction. Low complaint rates and solid financial ratings highlight the company’s dependability in paying claims. With generally competitive premiums, American National is a good option for drivers seeking value without compromising service quality.[2]

Thinking about American National?

See what other drivers are saying

How's the claims handling at American National?

Unfortunately, that kind of feedback shows up more than once with American National reviews—but it's not a cut-and-dry situation. In most cases, complaints come from hail or property claims, where the company uses independent adjusters instead of in-house staff. That’s pretty common with mid-sized…
Oct 22, 2025 Tulsa, OK

Service vs. savings

American National generally scores well for affordable rates and simple coverage options, especially for safe drivers. Where people get mixed feelings is customer service consistency—some policyholders say their local agent is great, while others report slow callbacks or delays once a claim moves t…
Sep 2, 2025 Jonesboro, AR

How much will your rates climb after filing a claim with American National?

No one wants to file a claim, but sometimes it's impossible to avoid. See the table below for some examples of what you could be facing after filing a claim.

Average rates with common claims
Filter by:

Updating data...

Accident/Violation Avg. 6 Mo. Premium
None $742
One comp claim $760
Two comp claims $763
At-fault accident - $1000-$2000 $858
At-fault accident - greater than $2000 $1,000

Source: The Zebra

Claims process: Reliable service with competitive premiums

American National Insurance delivers a dependable experience for many types of drivers, with solid performance in claims handling and customer satisfaction. Their low complaint levels and strong financial ratings indicate reliability in paying claims. Premiums are typically competitive, making them a good choice for drivers who want value without sacrificing service. 


Coverage options: Flexible and customizable

Along with standard coverage like comprehensivecollisionliabilitymedical payments and uninsured/underinsured motorist, American National allows its customers to tailor their policies to meet their needs. Below are some optional extras that can be added to a American National insurance policy.

✔️ Roadside assistance

✔️ Gap insurance

✔️ Added coverage endorsement

best policy

Carrier pulse: Recent news from American National

  • American National Insurance was named one of America's most Trustworthy Companies by Newsweek in 2025.[3]

Final thoughts: Is American National Right for You?

American National provides flexible coverage options that can be tailored to meet a variety of individual needs, along with smooth and efficient claims processing that ensures policyholders receive timely assistance. The company is known for reliable claims handling and demonstrates solid financial stability, giving customers confidence that claims will be paid even during major events. 

Frequently Asked Questions about American National

Yes, American National is generally considered reliable, offering a wide range of coverage options and solid financial strength, though some customers report mixed experiences with claims and service.

American National Insurance Company has not been taken over; it remains an independent, publicly traded company.

Get quotes from American National and other top companies

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Sources:
  1. Data Methodology. The Zebra’s Dynamic Insurance Rating Tool

  2. Anonymized User Survey. The Zebra

  3. Most Trustworthy Companies in America 2025. Newsweek

About The Zebra

The Zebra is not an insurance company. We publish data-backed, expert-reviewed resources to help consumers make more informed insurance decisions.

  • The Zebra’s insurance content is written and reviewed for accuracy by licensed insurance agents.
  • The Zebra’s insurance editorial content is not subject to review or alteration by insurance companies or partners.
  • The Zebra’s editorial team operates independently of the company’s partnerships and commercialization interests, publishing unbiased information for consumer benefit.
  • The auto insurance rates published on The Zebra’s pages are based on a comprehensive analysis of car insurance pricing data, evaluating more than 83 million insurance rates from across the United States.