All Questions

If you’re happy and your rates feel fair, there’s rarely a strong reason to move just for the sake of change. Amica consistently earns some of the highest marks in the industry for customer satisfaction and claims service. While you haven’t had to test that yet, it’s a good sign that things have go…

Root’s pricing can definitely feel confusing. The driving test gets you accepted as a customer, but it doesn’t lock in your rate long-term. Root adjusts renewal prices based on things that go beyond your personal driving, like:Claim trends in your ZIP codeRepair costs going up for your type of carW…

Farmers (and honestly, most major insurers) have been raising rates across the board. Even with a perfect driving record, your price can go up because of rising repair costs, more expensive parts, higher medical payouts, and a big jump in claim frequency over the past couple of years.In your case, …

Feedback on Westfield’s claims process is mixed, and it really seems to depend on the situation. Some customers report smooth, straightforward experiences with helpful adjusters and timely payments. Others, though, describe slower timelines or frustration over communication once a claim is in motio…

Root does use your phone’s GPS and motion sensors, but it isn’t tracking you 24/7 the way people think. The app only records driving data when it detects a trip. If you’re walking your dog or riding a bus, it shouldn’t count that as driving (though it occasionally mislabels trips, which you can cor…

Kemper is available in Arizona and in many other states, but you’re right — they don’t market themselves the same way as GEICO or State Farm. That’s because they’re more of a regional, nonstandard insurer. Instead of chasing every customer, they tend to focus on people who might have trouble gettin…

This is exactly the kind of situation where Kemper tends to step in. They’re known for writing nonstandard auto insurance, which basically means they’ll cover drivers who’ve had tickets, accidents, DUIs, or gaps in coverage (often considered "high-risk" cases where some of the bigger carriers might…

You're not alone, and it isn't only Farmers customers seeing this. Adding a teen driver is one of the biggest premium jumps most families see, regardless of the insurance company. Farmers does have a few ways to help bring the cost down:Good student discount: If your daughter keeps her grades up, y…

Acuity actually handles major hailstorms better than some companies because they quickly bring in catastrophe response adjusters and team up with local repair shops to fast-track estimates. You’ll still wait longer than usual after a major storm (realistically, 7–14 days for inspections in busy are…

With Acuity, bundling does usually save money—most people see around 8–15% off when they combine home and auto. But the bigger benefit isn’t just the discount. It’s the way Acuity coordinates claims if something happens to both your home and car at once—like a hailstorm, garage fire, or tornado. In…