Ask An Agent
All Questions
Compare auto insurance rates and save up to $670 per year!
Is American Family's DriveMyWay app worth it?
Yes, American Family’s telematics program, DriveMyWay, is an app that tracks your driving habits and can potentially save you money. It looks at things like how hard you brake, how quickly you accelerate, the time of day you’re usually on the road, and how many miles you drive.If your habits are ge…
How can I add a driver to my American Family policy?
The simplest way is to call your American Family agent or log into the MyAmFam app to make the update. You’ll need your son’s driver’s license information, and your agent can walk you through how adding him could affect your premium. Young drivers, especially college-aged ones, are often considered…
Will The Hartford lower my rate if I'm not driving very much?
The short answer is yes — if you’re driving fewer miles, The Hartford may be able to adjust your rate. This is a really common question, especially for drivers whose routines have changed after retirement. Here are a few things worth asking about:Low-mileage discounts: Many insurers, including The …
Will The Hartford raise rates with the first accident?
That’s a great question, and one we hear a lot. The Hartford does offer accident forgiveness in many states, which means your very first at-fault accident won’t automatically increase your premium. According to The Hartford's website via AARP, accident forgiveness, “excuses your first accident if y…
Does renters insurance cover aquarium water damage?
A standard renters policy does offer some protection here, but the details matter. A key phrase with insurance is "sudden and accidental." If your tank bursts or fails unexpectedly, that type of loss is generally covered. If it's been slowly seeping for weeks and you ignored it, most policies will …
Why is it so hard to get updates on my Shelter claim?
Unfortunately, slow follow-up is pretty common once a claim gets assigned and the adjuster is waiting on reports or repair estimates. Shelter does lean on local service, but claim communication can still get spotty if you don’t stay on top of it. The best move right now is to loop your Shelter agen…
How do I know if a company even covers my state?
That’s a really common question, especially when you’re new to insurance. Shelter is a good company, but they don’t currently write auto policies in Nevada — they focus more on states in the Midwest and South. Not every company is licensed to sell policies in every state. Larger carriers like Progr…
Should I be worried about a winter driving claim with Travelers?
I don’t blame you for being cautious after your last experience! With Travelers, most people find the claims process smoother than average. You can report a claim anytime online or by phone, and they usually get an adjuster assigned quickly. A lot of drivers also like their ConciergeCLAIM repair pr…
Will Travelers pay for OEM parts if my car needs repairs after an accident?
Travelers offers an OEM parts coverage option for newer cars, which guarantees original manufacturer parts are used in repairs. Without it, aftermarket or recycled parts may be substituted. So, it comes down to your specific vehicle and auto policy.OEM parts = made by your vehicle’s manufacturer (b…
Why does Travelers keep telling me about IntelliDrive?
A lot of drivers feel the same way. Travelers IntelliDrive is their version of a usage-based insurance program. (which most companies offer these days). The app tracks things like your speed, braking, acceleration, and the time of day you’re on the road. If the app shows you’re a safe driver, it ca…