Ask An Agent
All Questions
Compare auto insurance rates and save up to $670 per year!
Why does my premium change when I change my address?
Your premium can change when you update your addressInsurance is zip code specific, so moving from one zip code to another can cause your premium to change. Especially if you move into a more crowded urban area (like a downtown area) because there are new factors of risk your insurance company has …
What are the requirements for USAA?
Thanks for reaching out to The Zebra!This is a fairly common question, as USAA is well-known for its customer service and often lower-than-average insurance rates. The downside is that USAA requires its members to be active, retired, or honorably separated officers of the U.S. military. Suppose you…
Does GEICO roadside assistance help with keys locked in a car?
Yes — if you’ve added Emergency Roadside Service (ERS) to your GEICO auto policy, lockout assistance is included. That means if you accidentally lock your keys inside your vehicle, GEICO can dispatch someone to help you get back in. However, it’s important to understand how the benefit works so you…
Accident as an excluded driver on my parents' policy?
Although you technically do not have insurance, the other driver is still at-fault for the damages and thus has a legal obligation to pay for the damages caused. You might be ticketed for driving without insurance but that shouldn't impact your parent's ability to have the other driver pay for the …
My address on my license doesn't match my insurance card. Is that ok?
Thank you for reaching out to The Zebra!First of all, your insurance policy and your driver's license (as well as your vehicle registration) should use the same address. Depending on which insurance company you have, that will determine how quickly you should get this taken care of, but generally i…
Can I sue someone for the damage their driveway caused?
Although their driveway was what caused the damage, it is the driver's responsibility to navigate slowly over bumps to avoid damage. So, in this case, the owner of the driveway wouldn't be considered at fault or responsible for the damages. What I do recommend, however, is getting an estimate for t…
Got into an accident and didn't get their insurance info
I recommend your father contacting his insurance company and informing them of the situation. Providing them with all available information including the other driver's state registration information. In order to register your vehicle, you first need insurance. So it's a good bet they have insuranc…
Can I add coverage after I've had an accident?
Unfortunately you cannot add collision coverage after an accident and then use that coverage for the accident; your coverage only becomes applicable for accidents that occur after you add the coverage - not before. The date of the accident is what they look at, not when you file the claim. At this …
I was rear-ended but the driver drove off before we exchanged information
The safest course of action would be to contact your insurance company with all the information possible. Including the police report and the at-fault driver's license plate information. Your insurance company's claims department will be able to sort out the other driver's information without you n…
An automated security gate hit my door, should I file a claim or get them to pay for the damages?
It's unlikely the company will pay for damages to your vehicle because, as you stated, you misjudged where the gate would open to. In terms of filing a claim with your insurance company, I recommend getting an estimate first to see how much the damage will cost. Especially because this type of clai…