AAA vs. Safeco: Which company is best for you?
Both AAA and Safeco enjoy widespread brand recognition, but which one is best for you? We've compared both companies to give you an idea of what you can expect as a customer. Read on to find out more.
AAA car insurance
Perhaps best known for its roadside assistance programs, AAA also offers car insurance to its members. In most cases, coverage is not provided by AAA themselves, but through partner companies. AAA simply acts as an intermediary, meaning that coverage options and experiences can be vastly different based on location.
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Safeco car insurance
Safeco Insurance is a popular choice for many car insurance shoppers. As a subsidiary of Liberty Mutual, Safeco customers can enjoy a wide array of policy options and coverage levels. There are also many additional lines of insurance that may be bundled with auto policies, potentially allowing customers to streamline their insurance needs and even save money. Find out more about Safeco Insurance below.
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Which company comes out on top?
Safeco
Where these two companies are abundant in multiple discount opportunities and bundling options, they lack in customer satisfaction scores. Safeco is able to offer more coverage options and has recieved a higher overall editorial score, making it our preferred choice.
AAA vs. Safeco: car insurance rate comparison
Choosing a car insurance company can be tough: companies' rates differ by driving history, age and location. AAA and Safeco are two popular insurers, providing competitively priced policies in most states.
In an effort to simplify the comparison process, we've collected average rates from Safeco and AAA. These rates cover a variety of pricing components, including credit rating, driving history, and age. Take a look at these rates to help you in your search for an affordable policy. Keep in mind, however, that your rates are likely to be different than our samples.
Want to learn more? Read our full reviews of AAA and Safeco.
AAA has Safeco beat for cheapest auto insurance rates, with their average monhtly rate as $144 to AAA's $163. However, this can vary from person to person, so it's always a good idea to get quotes from many different insurers to see which policy is most affordable.
AAA vs. Safeco: pricing by credit score
If you have very poor credit, Safeco could be the way to go. On average, Safeco offers more affordable rates than AAA for drivers with credit scores of less than 580. Drivers with outstanding credit — a score of 800 or better — should consider Safeco as well, which typically beats AAA by $1,159 per year. View common insurance rates by credit level for Safeco and AAA below.
RATES BY CREDIT LEVEL: SAFECO VS. AAA
| Credit score | AAA avg. annual premium | Safeco avg. annual premium |
| Very Poor (300-579) | $6,659 | $5,308 |
| Fair (580-669) | $4,023 | $2,716 |
| Good (670-739) | $3,723 | $1,967 |
| Very Good (740-799) | $3,004 | $1,871 |
| Exceptional (800-850) | $2,814 | $1,655 |
The Zebra’s auto insurance data methodology
The Zebra’s Dynamic Insurance Rating Tool for home and auto insurance rates utilizes the latest ZIP code-level rate filings from across the U.S., sourced from Quadrant Information Services and S&P Global. These filings, typically updated annually or biennially by insurers, are verified through Quadrant’s QA process and then integrated into The Zebra’s estimator.
The displayed rates are based on a dynamic home and auto profile designed to reflect the content of the page. This profile is tailored to match specific factors such as age, location, and coverage level, which are adjusted based on the page content to show how these variables can impact premiums.
For a comprehensive understanding, see our detailed methodology.
AAA vs. Safeco: rates for high-risk drivers
If you're dealing with an at-fault collision, speeding ticket, reckless driving citation, or DWI on your driving résumé, Safeco could be a better choice than AAA. Each insurer has different post-violation pricing structures, so it's worth comparing quotes to understand which insurer suits you.
RATES BY CITATION: SAFECO VS. AAA
| Violation | AAA avg. annual premium | Safeco avg. annual premium |
| At-fault accident (damage < $1,000) | $4,078 | $2,546 |
| At-fault accident (damage > $1,000) | $4,002 | $1,969 |
| DUI/DWI | $5,530 | $2,796 |
| Reckless driving | $5,530 | $2,853 |
| Speeding ticket | $4,078 | $2,512 |
AAA vs. Safeco: rates by age
Insurance companies use a driver's age as an estimator of risk, pricing premiums accordingly. An auto insurance policy is usually priciest for teen drivers — due to their increased odds of being involved in an accident — and more affordable for older drivers. Because every car insurance company prices age brackets differently, it's worth doing some comparison shopping.
As a general rule, teen drivers should choose Safeco: Safeco offers average yearly savings of $2,491, compared to AAA.
RATES BY AGE: SAFECO VS. AAA
| Age tier | AAA avg. annual premium | Safeco avg. annual premium |
| Teens | $10,256 | $7,765 |
| 20s | $4,644 | $2,566 |
| 30s | $3,248 | $2,566 |
| 40s | $3,195 | $2,128 |
| 50s | $3,083 | $1,114 |
| 60s | $2,887 | $1,028 |
Costs aside, AAA and Safeco both have pros and cons, including discount programs, customer satisfaction ratings, policy add-ons and financial stability. Be sure to get quotes and compare rates before making a decision.
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Ratings comparison: AAA vs. Safeco
When looking for a new auto policy, prices aren't the only thing to compare. Good scores from customers and third-party rating agencies can help you find an insurance company that provides good rates and great customer service. To help, we've found a variety of ratings for both AAA and Safeco to help you determine each company's customer satisfaction level, number of complaints and fiscal security outlook.
| Ratings comparison | AAA | Safeco |
|---|---|---|
| Financial strength (A.M. Best) | Superior | Excellent |
| JD Power (claims satisfaction) | Below average | Average |
| JD Power (customer satisfaction) | Average | Average |
| NAIC rating | Poor | Poor |
| The Zebra's editorial review score | 3/5 | 3.5/5 |
| The Zebra's Customer Satisfaction Survey | 4.6/5 | N/A |
Which company scores best?
Safeco
While this is a close call, Safeco etches out a victory here for their better scores from JD Power and solid financial strength. While both compnies seem to recieve higher than the average number of complaints according to the NAIC, AAA's below average claims satisfaction score brought it to second place.
The Zebra's Customer Satisfaction Survey
The Zebra conducted a survey to get a sense of which major car insurance providers are viewed by their customers. Safeco did not meet the criteria to be included in this survey, but you can see how customers viewed their experiences with AAA below.
Among the carriers on our survey, AAA ranked 13th (out of 15) with a score of 4.2. In general, the company placed near the bottom in almost every category.
- Younger respondents had a more favorable view than older drivers
- Best scores came in the trust category
The Zebra Customer Satisfaction Survey methodology
Methodology:
These results are based on a survey of 2,722 U.S. insurance policyholders assessing satisfaction with their car and homeowners insurance providers. The survey was conducted using Survey Monkey and designed by our in-house team. It aimed to collect detailed insights from a census-balanced sample reflecting age, gender, and region.
Questionnaire
The questionnaire included demographic questions about age and gender identification and detailed inquiries into insurance experiences. Key topics:
- Duration with insurance provider and coverage specifics, including teen drivers.
- Claim filing experiences and satisfaction with claims handling.
- Customer service interactions, trust in providers, and likelihood of recommending their insurance.
- Use and satisfaction with digital tools and usage-based insurance programs.
Respondents rated their satisfaction on a Likert scale from 1 to 10 and provided qualitative feedback.
Data Analysis
Data were analyzed focusing on descriptive and inferential statistics to identify satisfaction trends and demographic impacts. Data cleaning and weighting were applied to ensure accuracy, alongside strict confidentiality protocols to protect data security.
AAA vs. Safeco: discount comparison
Car insurance discounts can help you save big on your insurance premiums. Take a look at how discounts from AAA and Safeco stack up below.
Due to AAA's partnerships with other car insurance companies to provide policies, some of these discount options may not be available in some locations. If unsure, ask a representative about which discounts for which you may qualify.
Telematics options: AAA vs. Safeco
AAA and Safeco both offer telematics car insurance programs that can be beneficial to certain types of drivers. Have a look at the comparison below to see if one stands out as a better option for your insurance needs.
Depending on the state in which they reside, some customers may be able to sign up for OnBoard, AAA's telematics option. The company boasts savings of 15% at sign-up, with total savings of up to 30% possible for eligible drivers. However, there is no separate app at the time of writing, meaning that all participants must download the AAA mobile app.
Safeco RightTrack® allows customers to choose either a plug-in device or an app to monitor your driving for 90 days. The company claims that safe drivers may be eligible for savings between 5 and 30%, though no savings are guaranteed.
Zebra tip: Explore both companies for telematics offerings
If you are a safe driver, the telematics options from both companies could be a great way to find savings.
Roadside assistance: AAA vs. Safeco
No one wants to be caught on the side of the road after a breakdown. Check out the different roadside assistance packages offered by both AAA and Safeco below.
AAA
Perhaps no other company is more closely associated with roadside assistance than AAA. For that reason, it's no surprise that the company has an expansive selection of options available to both members and policyholders. Below is a list of options available:
- Jumpstarts
- Towing
- Fuel delivery
- Vehicle lockout
- flat tire service
- Stuck vehicle services
AAA offers different levels of membership that apply to roadside assistance. Those in higher tiers are often reimbursed for larger amounts or eligible for towing for longer distances. The highest tier even offers trip interruption coverage.
Safeco
Safeco offers and optional roadside assistance package that is on par with most other major carriers. Roadside assistance can be requested through the company's mobile app or by calling 1-877-762-3101. Drivers who choose to add roadside assistance from Safeco can expect the following services:
- Towing
- Battery jump start
- Fuel and fluids
- Flat-tire change
- Lock-out services
AAA vs. Safeco: home insurance
While both companies are major providers of auto insurance, they differ for home insurance. AAA partners with many other insurers to provide homeowners coverage, allowing policyholders a wide breadth of coverage options. Safeco, however, offers only a basic homeowners package. Read more about each company's home insurance offerings in our comparison below.
AAA homeowners insurance review
As with AAA's car insurance offering, the company partners with a number of affiliated insurers to provide homeowners coverage. These companies include CSAA and Auto Club Indemnity Company. Ratings of AAA's home insurance offering are a composite of these companies in an effort to give a broad idea of what customers can expect.
- The Zebra Customer Satisfaction Survey — 4.2/5: AAA ranked 14th in the overall homeowners carrier category of The Zebra Customer Satisfaction Survey.
- Customer Service (J.D. Power) — Below Average: The average J.D. Power ranking of CSAA and Auto Club of Southern California Insurance group comes in just shy of the average for customer satisfaction.
- Financial Strength (AM Best) — Excellent: With a financial rating of “excellent,” you can rest assured AAA will be able to handle your claims.
- Claims Satisfaction (NAIC) — Good: The average number of complaints across different branches of AAA homeowners insurance companies is fewer than average.
Safeco homeowners review
In general, Safeco provides good homeowners insurance coverage at relatively affordable rates. The company offers all of the basic coverage types one would expect, plus additional options for valuable items and equipment breakdowns. The company tends to be among the cheapest home insurance providers, which could certainly be appealing for some. However, customer satisfaction scores remain below average, meaning that customers looking for a high level of service may be disappointed.
- The Zebra Customer Satisfaction Survey — N/A: Safeco was not included in The Zebra's homeowners insurance customer survey.
- Customer satisfaction (J.D. Power) — Average: Safeco customers expressed average levels of satisfaction, according to J.D. Power's 2021 study.
- Financial strength — Excellent: Safeco's excellent financial strength — tracked by AM Best — indicates a strong ability to pay out claims.
- NAIC rating — Poor: The National Association of Insurance Commissioners (NAIC) received more complaints than average regarding Safeco in 2020.
Which company comes out on top?
AAA
Both AAA and Safeco can pair customers with good homeowners policies. According to these reputable third-party organizations, these carriers are farily evenly matched when it comes to financial strength, but AAA received fewer customer complaints than Safeco on average. AAA's coverage suite is also more robust than Safeco's, so for these reasons, we feel that AAA wins for homeowners insurance.
AAA vs. Safeco: home insurance rate comparison
The average annual home insurance rates for AAA are $1,212. Coming in a bit higher, Safeco's average annual homeowners insurance rate is $1,236.
Your individual rates are likely to vary from one company to another. This is because companies have different methods for underwriting. Your rates are highly dependent upon both where you live and your individual profile, and each company will place a different weight upon factors such as area crime, proximity to fire-fighting services and the age of your home. For this reason, it's highly recommended that you shop for homeowners quotes from a number of different sources, as this will likely lead you to the best rate.
Based on the data we have available, AAA has the cheapest home insurance rates at around $101 per month.
The Zebra’s homeowners insurance data methodology
The Zebra’s Dynamic Insurance Rating Tool for home and auto insurance rates utilizes the latest ZIP code-level rate filings from across the U.S., sourced from Quadrant Information Services and S&P Global. These filings, typically updated annually or biennially by insurers, are verified through Quadrant’s QA process and then integrated into The Zebra’s estimator.
The displayed rates are based on a dynamic home and auto profile designed to reflect the content of the page. This profile is tailored to match specific factors such as age, location, and coverage level, which are adjusted based on the page content to show how these variables can impact premiums.
For a comprehensive understanding, see our detailed methodology.
AAA vs. Safeco: homeowners discount comparison
Home insurance discounts are a great way to save money on your premiums. Both companies offer such discounts, though they lack in numbers compared to similarly-sized comapnies.
| Discount comparison | AAA | Safeco |
|---|---|---|
| Claims free | ✓ | |
| Recent home buyer | ||
| Multi-policy | ✓ | |
| Early signing | ||
| Newer/more durable roof | ✓ | |
| Protective devices (smoke/burglar alarms, etc...) | ✓ | |
| Paid in full | ✓ | |
| Early signing | ||
| Auto pay | ||
| Newer home | ✓ | ✓ |
Zebra tip: Check out AAA if you are seeking home insurance discounts
Qualifying customers have a number of discounts to choose from, including discounts for being claims-free, having a newer or updated roof and protective devices However, even with extra discounts, other companies may still offer more affordable rates.
Other insurance products and bundling options
AAA and Safeco both have options for bundling multiple policy types. Bundling policies can lead to savings in many cases. See our table below for a side-by-side comparison.
| Other products | AAA | Safeco |
|---|---|---|
| Boat insurance | ✓ | ✓ |
| Condo insurance | ✓ | ✓ |
| Life insurance | ✓ | |
| Homeowners insurance | ✓ | ✓ |
| Travel trailer insurance | ✓ | ✓ |
| Renters insurance | ✓ | ✓ |
| RV insurance | ✓ | ✓ |
| Motorcycle insurance | ✓ | ✓ |
| Mobile home insurance | ||
| Umbrella | ✓ | ✓ |
| Offroad vehicles and ATVs | ✓ | ✓ |
Find the best insurance policy for your needs.
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About The Zebra
The Zebra is not an insurance company. We publish data-backed, expert-reviewed resources to help consumers make more informed insurance decisions.
- The Zebra’s insurance content is written and reviewed for accuracy by licensed insurance agents.
- The Zebra’s insurance editorial content is not subject to review or alteration by insurance companies or partners.
- The Zebra’s editorial team operates independently of the company’s partnerships and commercialization interests, publishing unbiased information for consumer benefit.
- The auto insurance rates published on The Zebra’s pages are based on a comprehensive analysis of car insurance pricing data, evaluating more than 83 million insurance rates from across the United States.