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Allstate or Travelers: Which company is best for you?

As two of the country's most popular insurance companies, Allstate and Travelers both offer appealing insurance options for a variety of drivers and homeowners. Read on to see which company comes out on top.

Allstate car insurance

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4.0 Rating from The Zebra

Thanks to its extensive coverage options and wide geographic availability, Allstate is one of the most popular insurance carriers in the country. For drivers with complex needs, Allstate is a great option, though rates are a bit more expensive than those of some other large companies. 

Pros Cons
  • Favorable third-party reviews
  • Wide-ranging coverage options
  • Few customer complaints, considering its size
  • More expensive than average rates                                      
Learn more

Travelers car insurance

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4.0 Rating from The Zebra

Among the oldest insurers in the United States, Travelers remains a popular insurance carrier that provides a number of bundling options. Available coverage types are similar to those offered by most other major insurance companies, and they offer a wide variety of discount options. However, Travelers receives scores less well than competitors regarding overall customer satisfaction.

Pros Cons
  • Affordable rates for most drivers
  • Wide-ranging coverage options
  • Lower customer satisfaction scores overall                    
Learn more

Which company comes out on top?

Tie


The two companies cater to insurance customers with different preferences. Allstate's policies may cost more, but the company's customer satisfaction ratings exceed those of Travelers. Meanwhile, Travelers' ratings and reviews leave room for improvement but its rates are second-to-none for many drivers. If you're deciding between these two carriers, compare quotes and weigh your individual situation before making a decision. 


Allstate vs. Travelers: car insurance rate comparison

Choosing an auto insurance company on price alone can be difficult: rates vary based on your location, vehicle, and driving record, and insurers often offer varying perks. Allstate and Travelers are two the nation's most popular insurers. Each sells high-quality insurance policies across most of the country.

To simplify the shopping process, we've gathered average rates from Travelers and Allstate. These rates take into account various factors, including credit history, driving record, and age. Examine these figures and find the right policy for you.

To learn more about these companies, check out our detailed reviews of Allstate and Travelers.

Cheapest average rates
Cheapest average rates

The insurer with the cheaper car insurance rates is Travelers, at $115 per month, far less expensive than Allstate's $170 per month


Allstate vs. Travelers: pricing by credit score

If you have a less-than-stellar credit history, Allstate presents a relatively affordable option. Allstate offers some of the most affordable rates for drivers with credit scores lower than 580. However, at every other credit level, Travelers is the cheaper option. See below detailed insurance rates by credit tier for the two companies.

 

RATES BY CREDIT LEVEL: TRAVELERS VS. ALLSTATE
Credit level Allstate avg. annual premium Travelers avg. annual premium
Very Poor (300-579) $3,117 $3,224
Fair (580-669) $2,162 $1,773
Good (670-739) $2,021 $1,375
Very Good (740-799) $1,820 $1,182
Exceptional (800-850) $1,743 $1,069

Auto insurance data methodology

The auto insurance rates published in this guide are based on the results of The Zebra's State of Insurance car insurance pricing analysis. This analysis of more than 83 million insurance rates spans every U.S. ZIP code, using a sample user profile: a 30-year-old single male driver with a Honda Accord, good credit and full coverage at these levels:

  • $50,000 per person/$100,000 per incident for bodily injury liability
  • $50,000 per incident for property damage liability
  • $500 deductibles for collision and comprehensive coverage

To generate pricing for particular rating factors, we adjusted the driving profile based on common pricing factors used by major car insurance companies. These factors include credit score, coverage level, driving record and others.

In some instances, average rates from Liberty Mutual were derived from internally sourced sales data.

Allstate vs. Travelers: rates for high-risk drivers

If you have a violation such as a DUI, reckless driving conviction, at-fault crash or speeding ticket on your résumé, your rates could be more affordable with Travelers than with Allstate. Each car insurance company evaluates rates differently after a driving violation, so don't hesitate to shop around to figure out which insurer suits you.

 

RATES BY CITATION: TRAVELERS VS. ALLSTATE
Citation Allstate avg. annual premium Travelers avg. annual premium
At-fault accident (damage < $1,000) $3,006 N/A
At-fault accident (damage > $1,000) $1,580 N/A
DUI/DWI $3,637 $2,004
Reckless driving $3,388 N/A
Speeding ticket $2,256 $1,752

Allstate vs. Travelers: rates by age

Auto insurance companies use a driver's age to gauge risk, setting their rates accordingly. Insurance is usually expensive for teen drivers and relatively affordable for middle-aged drivers. Because every car insurance company establishes its prices in a different manner, it's usually worthwhile to compare quotes.

Cost-conscious young drivers should consider Travelers over Allstate. The former is one of the most affordable choices for teen drivers, while the latter charges young drivers more than $500 per month, on average. 

 

RATES BY AGE: TRAVELERS VS. ALLSTATE
Age tier Allstate avg. annual premium Travelers avg. annual premium
Teens $6,442 $3,622
20s $2,636 $1,645
30s $2,636 $1,348
40s $1,912 $1,237
50s $1,893 $1,167
60s $1,768 $1,165

Costs aside, Allstate and Travelers each have pros and cons: ranging from their customer satisfaction ratings to their discount programs and various policy extras. To ensure you're making an informed insurance decision, get quotes and compare rates before buying a policy.

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Ratings comparison: Allstate vs. Travelers

Allstate and Travelers have plenty of ratings and reviews to evaluate. We've gathered some of these ratings to provide perspective on each company's customer satisfaction standards, complaint ratios and financial stability standing.

Allstate vs. Travelers
Ratings comparison Allstate Travelers
Financial strength (A.M. Best) Excellent Superior
JD Power (claims satisfaction) Average Average
JD Power (customer satisfaction) Average Below Average
NAIC rating Excellent Good
The Zebra's editorial review score 4/5 4/5
The Zebra's Customer Satisfaction Survey 4.5/5 4.3/5

Which company scores best?

Allstate


Allstate boasts better ratings than Travelers for its superior customer satisfaction, claims satisfaction and number of consumer complaints. The Zebra's editorial reviews — taking into account all of these factors — placed Allstate in front of Travelers.


The Zebra's Customer Satisfaction Survey

The Zebra conducted an in-house survey of insurance consumers to discover how they viewed their insurance companies across a number of topics. See below how each of these companies performed.

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Allstate

Allstate came in eighth place overall for car insurance with a score of 4.3. Highlights of the survey included:

  • Scored sixth place for trustworthiness
  • Preferred by older drivers
  • Struggled with claims satisfaction
survey logo
Travelers

Travelers auto insurance came in sixth place overall (out of 15 carriers) with a score of 4.3. The company scored well in most categories. See highlights below.

  • Scored well in Online Satisfaction (4.4)
  • In the top five for Claims and Customer Service Satisfaction

The Zebra Customer Satisfaction Survey methodology

Findings are based on an online quantitative survey of 4,134 current U.S. auto and home insurance customers, with Census-balanced sampling by age, gender and region. Categories with n=<20 responses are considered insufficient sample size and are not reported. This survey was developed by The Zebra and executed by independent research firm Maru/Blue in 2021.


Allstate vs. Travelers: discount comparison

See below a head-to-head comparison of the companies' discount options for car insurance.

Allstate vs. Travelers discount comparison
Discount comparison Allstate Travelers
Good student
Multiple policies
Multiple vehicles
Anti-theft device(s)
Anti-lock brake system
Air bags
Good driver
Defensive driver
Student away at school
Driver training
Green vehicles
Affinity membership alum
Advanced purchase
Pay in full
Home owner
eSign or ePay
Telematics
New Vehicle
Annual Mileage
Military

Telematics options: Allstate vs. Travelers

Both insurers offer telematics-powered policies. The companies' offerings are similar, but Allstate Drivewise stands out for offering 3% cashback at signup. See more information about each company's mobile app below. 

Also worth mentioning is Allstate's pay-per-mile program, Milewise.

Allstate logo
Allstate Drivewise

Allstate Drivewise relies on a mobile app to track customers' driving. In addition to receiving 3% cashback for signing up, drivers can potentially earn discounts and rate reductions by driving safely. Interestingly, Allstate's app is available to both policyholders and "non-customers" alike to view driving data and receive feedback.

Allstate milewise
Allstate Milewise

Allstate's pay-per-mile insurance program, Milewise, could benefit low-mileage drivers. Mileage is tracked using a plug-in device. Allstate plans to expand Milewise to additional locations.

travelers logo
Travelers IntelliDrive®

Travelers IntelliDrive offers drivers the chance to save up to 20%. Participating policyholders must download a mobile app that tracks your driving habits for 90 days, after which time you might see savings. Bear in mind that this program is not available in all states.

Zebra Tip: Opt for Allstate if you're looking for telematics


Allstate's combination of pay-per-mile and telematics-powered insurance policies is unmatched by Travelers' offerings. If you're a low-mileage driver, look into Allstate's options.


Roadside assistance: Allstate vs. Travelers

Find below summaries of the roadside assistance programs available via Allstate and Travelers.

Allstate

Allstate offers three levels of roadside service alongside or seperate from an Allstate insurance policy. Annual roadside membership plans and pay-per-use plans are available. If you have Allstate insurance, you can add roadside coverage to your policy. The pay-per-use coverage allows you to pay only for service when you need it (typically with a charge of $119 per tow and $84 for other services like tire changes, jump starts, fuel delivery and locksmith services).

 

Travelers

Travelers offers two tiers of Roadside assistance, both available 24-hours a day. Have a look at how each package compares below:

Plan features Basic plan Premier Roadside Assistance
Towing

Yes (up to 15 miles)                            

Yes (up to 100 miles)
Jump starts

Yes

Yes
Fuel Delivery

Yes

Yes
Flat tire change

Yes

Yes
Lockout services

Yes

Yes
Winching services

Yes

Yes
Trip interruption coverage*

No

Yes
Personal property coverage**

No

Yes

 

*Covers up to $200 per day, up to a maximum of $600

** Provides $500 of coverage for personal property damaged or stolen

tow truck

Allstate vs. Travelers: home insurance

In addition to their car insurance products, both companies have unique homeowners insurance offerings at differing price points. Consult our comparison below to find out which company suits your home insurance situation.

Allstate homeowners insurance review

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4.0 Rating from The Zebra

In The Zebra's customer satisfaction survey of 15 popular homeowners insurance companies, Allstate finished in ninth place. Allstate's home insurance is expensive than other similar home insurance companies. The higher-than-average price of an Allstate policy could be worth it if good customer service and efficient claims processing are important to you.

While Allstate doesn't have the longest list of home insurance discounts, the company offers a number of add-on coverages.

 

  • The Zebra Customer Satisfaction Survey — 4.3/5: Allstate earned satisfactory marks in The Zebra's consumer survey.
  • Claims satisfaction (J.D. Power) — Average: Allstate was rated as average in claims satisfaction by J.D. Power.
  • Customer satisfaction (J.D. Power) — Above average: Allstate was among the top performers in J.D. Power's most recent study of customer satisfaction. 
  • Financial strength — Excellent: Allstate's finances earn an A+ from A.M. Best.
  • NAIC Rating — Good: Allstate's home insurance received fewer customer complaints than the national median.
Learn more

Travelers homeowners review

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3.5 Rating from The Zebra

Travelers has a large footprint in the home insurance space. The company has a variety of coverage options, discounts and reasonable rates overall. However, the company's homeowners offering didn't do quite as well in The Zebra Customers Satisfaction Survey. Find out more about the company and its ratings below.

  • The Zebra Customer Satisfaction Survey — 4.3/5: Travelers received a 4.3 out of 5 in The Zebra's survey of customer satisfaction, 14th out of 15 companies.
  • Claims satisfaction (J.D. Power Rating) — Average: In J.D. Power's most recent property claims satisfaction report, Travelers came in just below the industry average.
  • Customer satisfaction (J.D. Power Rating) — Below average: Travelers fell below the industry average in J.D. Power's customer satisfaction study.
  • Financial strength — Excellent: According to AM Best, Travelers has strong financials and will be able to handle your claims.
  • NAIC Rating — Good: Fewer complaints were logged by the NAIC in regards to Travelers' homeowners insurance, falling just below the national complaint index.
Learn more

Which company comes out on top?

Allstate


While this is a close race, Allstate wins this category due to its superior JD Power rating and higher Zebra editorial review score. However, each company's home insurance product comes with pros and cons. As an insurance customer, be sure to compare quotes, discounts and coverage options to come to an understanding of which company meets your home coverage needs.


Allstate vs. Travelers: home insurance rate comparison

Allstate's average annual homeowners insurance rates are $1,594. Travelers' average is slightly less at $1,500. The carriers' products and pricing strategies differ depending on your situation, so it's important to consider your quotes may not match these exactly when looking for coverage. 

Much like auto insurance rates, homeowners insurance prices can vary based on certain factors. Companies use your insurance history — along with your location — when establishing your rate.

Cheapest average rates
Cheapest average rates

The cheaper of the two insurance companies is Travelers, at $125 per month. Allstate's homeowners insurance costs an average of $132 per month.

Homeowners insurance data methodology

The homeowners insurance rates published in this guide are based on The Zebra's analysis of the cost of home insurance in every U.S. ZIP code. These rates are based on a sample user profile: a 45-year-old married homeowner living in a 2,500-square-foot single-story home built in 2011 with these coverage levels:

  • $200,000 for the dwelling
  • $20,000 for other structures
  • $100,000 for personal property
  • $100,000 for personal liability
  • $1,000 deductible

To generate pricing for particular rating factors, we adjusted the homeowner profile based on common pricing factors used by major home insurance companies. These factors include location, coverage limits, claims record and others.


Allstate vs. Travelers: homeowners discount comparison

Allstate and Travelers both offer home insurance discounts for customers meeting certain criteria. Compare these discounts head-to-head below.

ALLSTATE VS. TRAVELERS: HOMEOWNERS DISCOUNT COMPARISON
Discount comparison Allstate Travelers
Claims free
Recent home buyer
Multi-policy
Early signing
Newer/more durable roof
Protective devices (smoke/burglar alarms, etc...)
Paid in full
Auto pay
New home construction
Green home

Zebra tip: Consider Allstate if you're interested in homeowners insurance discounts


Allstate's collection of home insurance discounts is among the most comprehensive of any company. This doesn't necessarily mean the company will be the cheapest option for everyone.


Other insurance products and bundling options

Allstate and Travelers offer a variety of insurance products, along with the option to bundle policies for extra savings. Compare product offerings from the two carriers below.

Travelers vs. Allstate: other insurance products
Other products Allstate Travelers
Boat insurance
Condo insurance
Life insurance
Homeowners insurance
Travel trailer insurance
Renters insurance
RV insurance
Motorcycle insurance
Mobile home insurance
Umbrella
ATV insurance
Pet insurance
Commercial insurance

Find the best insurance policy for your needs.

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RECENT QUESTIONS

Do I have to list my spouse as a driver?

You do have to list your spouse on the policy but many companies will allow you to exclude your spouse as a driver. Keep in mind that unless your spouse has a poor driving history, bad credit, or an expensive car, it's usually a sensible decision to add them since most insurance companies offer a discount on a joint policy.
May 5, 2019 Scottsboro, AL

Car insurance for elderly car owner who doesn't drive

There's a couple of ways to go about handling this. First, you need to be careful about your mother's registration.
Jun 20, 2018 Lake Worth, FL

What should I do if I cancelled my insurance policy but the company drafted money out of my account afterward?

While I can't say with a certainty, it sounds like you were set up for EFT (auto-draft) payments with Allstate so you didn't have to worry about calling in or mailing a payment. Unfortunately with EFT options, it may not be possible to stop a scheduled payment draft depending on when the payment is set to be withdrawn.
Mar 14, 2017 Detroit, MI

Can a claim be denied if I have scheduled personal property coverage for a home where I'm no longer living?

The issue might be that the policy covering your wife's ring was intended to provide coverage for your primary residence. Most standard homeowners policies require that you actually live full-time in the house for which the policy applies.
Jul 28, 2017 Bedford, TX

Ross Martin photo
Ross MartinManager, Content Quality

As a licensed insurance agent, Ross researches and writes insurance content intended to help users make informed decisions.

Ross's background is in writing and education. He holds a master's degree from Royal Holloway, University of London.

Ross's work has been cited by The New York Times, Investopedia, The Simple DollarThe BalanceCar and Driver and Fox Business. He has been quoted by CNET, I Drive Safely and Kin Insurance

About The Zebra

The Zebra is not an insurance company. We publish data-backed, expert-reviewed resources to help consumers make more informed insurance decisions.

  • The Zebra’s insurance content is written and reviewed for accuracy by licensed insurance agents.

  • The Zebra’s insurance content is not subject to review or alteration by insurance companies or partners.

  • The Zebra’s editorial team operates independently of the company’s partnerships and commercialization interests, publishing unbiased information for consumer benefit.

  • The auto insurance rates published on The Zebra’s pages are based on a comprehensive analysis of car insurance pricing data, evaluating more than 83 million insurance rates from across the United States.