Allstate vs Travelers: Which is Better for You?
Read on to see which company is best for you.
Allstate or Travelers: Which company is best for you?
As two of the country's most popular insurance companies, Allstate and Travelers both offer appealing insurance options for a variety of drivers and homeowners. Read on to see which company comes out on top.
Allstate car insurance
Thanks to its extensive coverage options and wide geographic availability, Allstate is one of the most popular insurance carriers in the country. For drivers with complex needs, Allstate is a great option, though rates are a bit more expensive than those of some other large companies.Â
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Travelers car insurance
Among the oldest insurers in the United States, Travelers remains a popular insurance carrier that provides a number of bundling options. Available coverage types are similar to those offered by most other major insurance companies, and they offer a wide variety of discount options. However, Travelers receives scores less well than competitors regarding overall customer satisfaction.
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Which company comes out on top?
Tie
The two companies cater to insurance customers with different preferences. Allstate's policies may cost more, but the company's customer satisfaction ratings exceed those of Travelers. Meanwhile, Travelers' ratings and reviews leave room for improvement but its rates are second-to-none for many drivers. If you're deciding between these two carriers, compare quotes and weigh your individual situation before making a decision.Â
Allstate vs. Travelers: car insurance rate comparison
Choosing an auto insurance company on price alone can be difficult: rates vary based on your location, vehicle, and driving record, and insurers often offer varying perks. Allstate and Travelers are two the nation's most popular insurers. Each sells high-quality insurance policies across most of the country.
To simplify the shopping process, we've gathered average rates from Travelers and Allstate. These rates take into account various factors, including credit history, driving record, and age. Examine these figures and find the right policy for you.
To learn more about these companies, check out our detailed reviews of Allstate and Travelers.
The insurer with the cheaper car insurance rates is Travelers, at $115 per month, far less expensive than Allstate's $170 per month.Â
Allstate vs. Travelers: pricing by credit score
If you have a less-than-stellar credit history, Allstate presents a relatively affordable option. Allstate offers some of the most affordable rates for drivers with credit scores lower than 580. However, at every other credit level, Travelers is the cheaper option. See below detailed insurance rates by credit tier for the two companies.
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RATES BY CREDIT LEVEL: TRAVELERS VS. ALLSTATE
| Credit level | Allstate avg. annual premium | Travelers avg. annual premium |
| Very Poor (300-579) | $3,117 | $3,224 |
| Fair (580-669) | $2,162 | $1,773 |
| Good (670-739) | $2,021 | $1,375 |
| Very Good (740-799) | $1,820 | $1,182 |
| Exceptional (800-850) | $1,743 | $1,069 |
The Zebra’s auto insurance data methodology
The Zebra’s Dynamic Insurance Rating Tool for home and auto insurance rates utilizes the latest ZIP code-level rate filings from across the U.S., sourced from Quadrant Information Services and S&P Global. These filings, typically updated annually or biennially by insurers, are verified through Quadrant’s QA process and then integrated into The Zebra’s estimator.
The displayed rates are based on a dynamic home and auto profile designed to reflect the content of the page. This profile is tailored to match specific factors such as age, location, and coverage level, which are adjusted based on the page content to show how these variables can impact premiums.
For a comprehensive understanding, see our detailed methodology.
Allstate vs. Travelers: rates for high-risk drivers
If you have a violation such as a DUI, reckless driving conviction, at-fault crash or speeding ticket on your résumé, your rates could be more affordable with Travelers than with Allstate. Each car insurance company evaluates rates differently after a driving violation, so don't hesitate to shop around to figure out which insurer suits you.
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RATES BY CITATION: TRAVELERS VS. ALLSTATE
| Citation | Allstate avg. annual premium | Travelers avg. annual premium |
| At-fault accident (damage < $1,000) | $3,006 | N/A |
| At-fault accident (damage > $1,000) | $1,580 | N/A |
| DUI/DWI | $3,637 | $2,004 |
| Reckless driving | $3,388 | N/A |
| Speeding ticket | $2,256 | $1,752 |
Allstate vs. Travelers: rates by age
Auto insurance companies use a driver's age to gauge risk, setting their rates accordingly. Insurance is usually expensive for teen drivers and relatively affordable for middle-aged drivers. Because every car insurance company establishes its prices in a different manner, it's usually worthwhile to compare quotes.
Cost-conscious young drivers should consider Travelers over Allstate. The former is one of the most affordable choices for teen drivers, while the latter charges young drivers more than $500 per month, on average.Â
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RATES BY AGE: TRAVELERS VS. ALLSTATE
| Age tier | Allstate avg. annual premium | Travelers avg. annual premium |
| Teens | $6,442 | $3,622 |
| 20s | $2,636 | $1,645 |
| 30s | $2,636 | $1,348 |
| 40s | $1,912 | $1,237 |
| 50s | $1,893 | $1,167 |
| 60s | $1,768 | $1,165 |
Costs aside, Allstate and Travelers each have pros and cons: ranging from their customer satisfaction ratings to their discount programs and various policy extras. To ensure you're making an informed insurance decision, get quotes and compare rates before buying a policy.
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Ratings comparison: Allstate vs. Travelers
Allstate and Travelers have plenty of ratings and reviews to evaluate. We've gathered some of these ratings to provide perspective on each company's customer satisfaction standards, complaint ratios and financial stability standing.
| Ratings comparison | Allstate | Travelers |
|---|---|---|
| Financial strength (A.M. Best) | Excellent | Superior |
| JD Power (claims satisfaction) | Average | Average |
| JD Power (customer satisfaction) | Average | Below Average |
| NAIC rating | Excellent | Good |
| The Zebra's editorial review score | 4/5 | 4/5 |
| The Zebra's Customer Satisfaction Survey | 4.5/5 | 4.3/5 |
Which company scores best?
Allstate
Allstate boasts better ratings than Travelers for its superior customer satisfaction, claims satisfaction and number of consumer complaints. The Zebra's editorial reviews — taking into account all of these factors — placed Allstate in front of Travelers.
The Zebra's Customer Satisfaction Survey
The Zebra conducted an in-house survey of insurance consumers to discover how they viewed their insurance companies across a number of topics. See below how each of these companies performed.
Allstate came in eighth place overall for car insurance with a score of 4.3. Highlights of the survey included:
- Scored sixth place for trustworthiness
- Preferred by older drivers
- Struggled with claims satisfaction
Travelers auto insurance came in sixth place overall (out of 15 carriers) with a score of 4.3. The company scored well in most categories. See highlights below.
- Scored well in Online Satisfaction (4.4)
- In the top five for Claims and Customer Service Satisfaction
The Zebra Customer Satisfaction Survey methodology
Methodology:
These results are based on a survey of 2,722 U.S. insurance policyholders assessing satisfaction with their car and homeowners insurance providers. The survey was conducted using Survey Monkey and designed by our in-house team. It aimed to collect detailed insights from a census-balanced sample reflecting age, gender, and region.
Questionnaire
The questionnaire included demographic questions about age and gender identification and detailed inquiries into insurance experiences. Key topics:
- Duration with insurance provider and coverage specifics, including teen drivers.
- Claim filing experiences and satisfaction with claims handling.
- Customer service interactions, trust in providers, and likelihood of recommending their insurance.
- Use and satisfaction with digital tools and usage-based insurance programs.
Respondents rated their satisfaction on a Likert scale from 1 to 10 and provided qualitative feedback.
Data Analysis
Data were analyzed focusing on descriptive and inferential statistics to identify satisfaction trends and demographic impacts. Data cleaning and weighting were applied to ensure accuracy, alongside strict confidentiality protocols to protect data security.
Allstate vs. Travelers: discount comparison
See below a head-to-head comparison of the companies'Â discount options for car insurance.
Telematics options: Allstate vs. Travelers
Both insurers offer telematics-powered policies. The companies' offerings are similar, but Allstate Drivewise stands out for offering 3% cashback at signup. See more information about each company's mobile app below.Â
Also worth mentioning is Allstate's pay-per-mile program, Milewise.
Allstate Drivewise relies on a mobile app to track customers' driving. In addition to receiving 3% cashback for signing up, drivers can potentially earn discounts and rate reductions by driving safely. Interestingly, Allstate's app is available to both policyholders and "non-customers" alike to view driving data and receive feedback.
Allstate's pay-per-mile insurance program, Milewise, could benefit low-mileage drivers. Mileage is tracked using a plug-in device. Allstate plans to expand Milewise to additional locations.
Travelers IntelliDrive offers drivers the chance to save up to 20%. Participating policyholders must download a mobile app that tracks your driving habits for 90 days, after which time you might see savings. Bear in mind that this program is not available in all states.
Zebra Tip: Opt for Allstate if you're looking for telematics
Allstate's combination of pay-per-mile and telematics-powered insurance policies is unmatched by Travelers' offerings. If you're a low-mileage driver, look into Allstate's options.
Roadside assistance: Allstate vs. Travelers
Find below summaries of the roadside assistance programs available via Allstate and Travelers.
Allstate
Allstate offers three levels of roadside service alongside or seperate from an Allstate insurance policy. Annual roadside membership plans and pay-per-use plans are available. If you have Allstate insurance, you can add roadside coverage to your policy. The pay-per-use coverage allows you to pay only for service when you need it (typically with a charge of $119 per tow and $84 for other services like tire changes, jump starts, fuel delivery and locksmith services).
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Travelers
Travelers offers two tiers of Roadside assistance, both available 24-hours a day. Have a look at how each package compares below:
| Plan features | Basic plan | Premier Roadside Assistance |
| Towing |
Yes (up to 15 miles)Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â |
Yes (up to 100 miles) |
| Jump starts |
Yes |
Yes |
| Fuel Delivery |
Yes |
Yes |
| Flat tire change |
Yes |
Yes |
| Lockout services |
Yes |
Yes |
| Winching services |
Yes |
Yes |
| Trip interruption coverage* |
No |
Yes |
| Personal property coverage** |
No |
Yes |
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*Covers up to $200 per day, up to a maximum of $600
** Provides $500 of coverage for personal property damaged or stolen
Allstate vs. Travelers: home insurance
In addition to their car insurance products, both companies have unique homeowners insurance offerings at differing price points. Consult our comparison below to find out which company suits your home insurance situation.
Allstate homeowners insurance review
In The Zebra's customer satisfaction survey of 15 popular homeowners insurance companies, Allstate finished in ninth place. Allstate's home insurance is expensive than other similar home insurance companies. The higher-than-average price of an Allstate policy could be worth it if good customer service and efficient claims processing are important to you.
While Allstate doesn't have the longest list of home insurance discounts, the company offers a number of add-on coverages.
- The Zebra Customer Satisfaction Survey — 4.3/5: Allstate earned satisfactory marks in The Zebra's consumer survey.
- Claims satisfaction (J.D. Power) — Average: Allstate was rated as average in claims satisfaction by J.D. Power.
- Customer satisfaction (J.D. Power) — Above average: Allstate was among the top performers in J.D. Power's most recent study of customer satisfaction.Â
- Financial strength — Excellent: Allstate's finances earn an A+ from A.M. Best.
- NAIC Rating — Good: Allstate's home insurance received fewer customer complaints than the national median.
Travelers homeowners review
Travelers has a large footprint in the home insurance space. The company has a variety of coverage options, discounts and reasonable rates overall. However, the company's homeowners offering didn't do quite as well in The Zebra Customers Satisfaction Survey. Find out more about the company and its ratings below.
- The Zebra Customer Satisfaction Survey — 4.3/5: Travelers received a 4.3 out of 5 in The Zebra's survey of customer satisfaction, 14th out of 15 companies.
- Claims satisfaction (J.D. Power Rating) — Average: In J.D. Power's most recent property claims satisfaction report, Travelers came in just below the industry average.
- Customer satisfaction (J.D. Power Rating) — Below average: Travelers fell below the industry average in J.D. Power's customer satisfaction study.
- Financial strength — Excellent: According to AM Best, Travelers has strong financials and will be able to handle your claims.
- NAIC Rating — Good: Fewer complaints were logged by the NAIC in regards to Travelers' homeowners insurance, falling just below the national complaint index.
Which company comes out on top?
Allstate
While this is a close race, Allstate wins this category due to its superior JD Power rating and higher Zebra editorial review score. However, each company's home insurance product comes with pros and cons. As an insurance customer, be sure to compare quotes, discounts and coverage options to come to an understanding of which company meets your home coverage needs.
Allstate vs. Travelers: home insurance rate comparison
Allstate's average annual homeowners insurance rates are $1,594. Travelers' average is slightly less at $1,500. The carriers' products and pricing strategies differ depending on your situation, so it's important to consider your quotes may not match these exactly when looking for coverage.Â
Much like auto insurance rates, homeowners insurance prices can vary based on certain factors. Companies use your insurance history — along with your location — when establishing your rate.
The cheaper of the two insurance companies is Travelers, at $125 per month. Allstate's homeowners insurance costs an average of $132 per month.
The Zebra’s homeowners insurance data methodology
The Zebra’s Dynamic Insurance Rating Tool for home and auto insurance rates utilizes the latest ZIP code-level rate filings from across the U.S., sourced from Quadrant Information Services and S&P Global. These filings, typically updated annually or biennially by insurers, are verified through Quadrant’s QA process and then integrated into The Zebra’s estimator.
The displayed rates are based on a dynamic home and auto profile designed to reflect the content of the page. This profile is tailored to match specific factors such as age, location, and coverage level, which are adjusted based on the page content to show how these variables can impact premiums.
For a comprehensive understanding, see our detailed methodology.
Allstate vs. Travelers: homeowners discount comparison
Allstate and Travelers both offer home insurance discounts for customers meeting certain criteria. Compare these discounts head-to-head below.
| Discount comparison | Allstate | Travelers |
|---|---|---|
| Claims free | ✓ | ✓ |
| Recent home buyer | ✓ | ✓ |
| Multi-policy | ✓ | ✓ |
| Early signing | ✓ | |
| Newer/more durable roof | ||
| Protective devices (smoke/burglar alarms, etc...) | ✓ | ✓ |
| Paid in full | ✓ | |
| Auto pay | ✓ | ✓ |
| New home construction | ✓ | |
| Green home | ✓ |
Zebra tip: Consider Allstate if you're interested in homeowners insurance discounts
Allstate's collection of home insurance discounts is among the most comprehensive of any company. This doesn't necessarily mean the company will be the cheapest option for everyone.
Other insurance products and bundling options
Allstate and Travelers offer a variety of insurance products, along with the option to bundle policies for extra savings. Compare product offerings from the two carriers below.
| Other products | Allstate | Travelers |
|---|---|---|
| Boat insurance | ✓ | ✓ |
| Condo insurance | ✓ | ✓ |
| Life insurance | ✓ | |
| Homeowners insurance | ✓ | ✓ |
| Travel trailer insurance | ✓ | |
| Renters insurance | ✓ | ✓ |
| RV insurance | ✓ | |
| Motorcycle insurance | ✓ | ✓ |
| Mobile home insurance | ✓ | |
| Umbrella | ✓ | ✓ |
| ATV insurance | ✓ | ✓ |
| Pet insurance | ✓ | ✓ |
| Commercial insurance | ✓ | ✓ |
Find the best insurance policy for your needs.
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About The Zebra
The Zebra is not an insurance company. We publish data-backed, expert-reviewed resources to help consumers make more informed insurance decisions.
- The Zebra’s insurance content is written and reviewed for accuracy by licensed insurance agents.
- The Zebra’s insurance editorial content is not subject to review or alteration by insurance companies or partners.
- The Zebra’s editorial team operates independently of the company’s partnerships and commercialization interests, publishing unbiased information for consumer benefit.
- The auto insurance rates published on The Zebra’s pages are based on a comprehensive analysis of car insurance pricing data, evaluating more than 83 million insurance rates from across the United States.