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Is Direct Auto insurance the right carrier for you? Learn more about coverage options, discounts, and other insurance offerings to find out.
For drivers in the southeast United States looking for basic auto insurance, Direct Auto may be a great choice. While it offers several types of auto insurance policies such as commercial, personal, motorcycle and roadside assistance, it lacks many other insurance products, so bundling options are limited.Read on to find out more about Direct Auto insurance, including coverage options, discounts, and other benefits.
Direct Auto is considered a non-standard insurance carrier, specializing in providing coverage for high-risk driversor those who may struggle to find car insurance.Non-standard carriers aren’t known for providing a wide array of perks. However, they often serve as a solid option for those looking to meet state-mandated liability coverage minimums.
Direct Auto earns mixed reviews from third-party organizations. In assessments of Direct Auto's customer satisfaction and financial standing, this carrier is in great shape financially but unfortunately logs more complaints than average from customers.
|Direct Auto||AL, AR, FL, GA, LA, MS, NC, OH, SC, TN, TX, VA, WA|
Direct Auto insurance provides the standard coverages that you would find from most car insurance companies like liability, comprehensive and collision, uninsured motorist, and more. In addition to these basic coverages, drivers may enjoy the following extended coverage options if they so choose:
This coverage helps take care of costs associated with renting a car when your vehicle is being fixed after a covered loss. This coverage is optional, but in order to qualify for this addition, you must have comprehensive and collision coverage.
If your car breaks down or is undrivable after an accident, this coverage helps you get reimbursed for any towing expenses. You need comprehensive and collision coverage to add this, but if you’re interested in roadside assistance and do not have full coverage, Direct Auto offers a program with 24-hour towing services.
For drivers who die in a covered loss, accidental death coverage pays $5,000 to beneficiaries. This is an optional coverage that can be added to your auto policy.
For many customers, Direct Auto insurance allows you some flexibility in how you make your payments. This includes setting the date of your payments, choosing to pay in full or with an installment plan, putting money down upfront to lower your monthly payment, and flexible payment options that include online payments, pay-by-text message, and even cash payments to a local agent or partner location.
There are a number of discounts of which eligible drivers can take advantage. They are divided into different categories that are specific to the driver, vehicle, or policy type.
In order to qualify for the multi-policy discount, you must bundle your auto policy with one or more of Direct Auto’s other insurance products. While they don’t currently offer homeowners insurance, you may select from a list of additional lines of insurance if you have assets that could benefit from protection.
There are a few different ways Direct Auto allows you to cancel your coverage. You can go into a local agency and sign a cancellation request or handwrite a statement. A handwritten statement must include your full name, signature, policy number, address, date of birth, and the date the policy should be canceled. You can also fax a statement with this information included to 877-622-7338.
With Direct Auto, you may cancel your policy online by sending a message to customer service through the website. Your message should include your full name, policy number, address, date of birth, explanation for your request, and the date the policy should be terminated.
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