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Progressive vs AAA: Which company is best for you?

Progressive and AAA are two very different insurance providers. Progressive is widely-known for its car and small business insurance offerings, and has been become an ever-growing presence among the largest insurance companies. AAA, on the other hand, is more popular for its membership perks and roadside assistance programs, though its insurance offerings are significant and popular among its members.

While each company offers a wide selection of policy types and coverages, you may find that one is a better fit for you than the other. For this reason, we've put together a comparison so that you can take a closer look at each.

Progressive car insurance

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4 Rating from The Zebra Question mark icon

Now among the most popular insurance companies in the United States, Progressive offers a wide selection of coverage options. Eligible customers can also take advantage of its vast selection of discounts as well, making the company's already-affordable rates even more attractive. Take a deeper look at Progressive's car insurance ratings below.

Pros Cons
  • Lots of discount options
  • Affordable rates
  • Offers a good online experience (apps and website)
  • Below-average scores for claims satisfaction
  • Below-average scores for overall customer satisfaction                                 
Learn more

AAA car insurance

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3 Rating from The Zebra Question mark icon

While it may be better known for its roadside assistance programs, AAA's car insurance offerings are wide-ranging. AAA uses partner and subsidiary companies to fulfill most policies, which means that your experience with a AAA insurance policy is likely to vary depending on your location. Eligibility is limited to AAA members.

Pros Cons
  • Many bundling options
  • Additional membership benefits
  • Numerous discount opportunities
  • Lack of robust coverage options
  • Customer satisfaction scores are low
  • Service can vary depending on location
Learn more

Which company comes out on top?

Progressive


Progressive comes out on top due to the company’s higher customer satisfaction ratings and more robust coverage offerings. However, AAA could still be a worthy option to explore if you are a AAA member.


Progressive vs. AAA: car insurance rate comparison

While getting the best coverage is the primary goal, getting that coverage at a reasonable price is also important. Your car insurance rates are determined by many different elements, including your driving history, age, and credit score — in most states at least.

To aid in your search for an affordable auto policy, we've compiled rates from Progress and AAA based on a variety of factors. Our advice is to get quotes from each company to see which better fits your budget. In the meantime, take a look at the rates below to help guide you toward an affordable carrier.

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Cheapest average rates

Progressive's average monthly rate of $104 is significantly lower than AAA's average of $151 per month. 


Progressive vs. AAA: pricing by credit score

If you have extremely bad credit, Progressive is a better option than AAA. Typically, Progressive's policies are nearly $3,000 per year cheaper for drivers with credit scores of less than 580. Those with extraordinary credit — a score of 800 or better — are still likely to find cheaper rates with Progressive over AAA. Check out average insurance rates by credit level for AAA and Progressive below.

 

CREDIT SCORE INSURANCE RATE COMPARISON: AAA VS. PROGRESSIVE
Credit level Progressive avg. annual premium AAA avg. annual premium
Very Poor (300-579) $3,602 $6,569
Fair (580-669) $2,127 $4,023
Good (670-739) $1,708 $3,723
Very Good (740-799) $1,453 $3,004
Exceptional (800-850) $1,320 $2,814

Auto insurance data methodology

The auto insurance rates published in this guide are based on the results of The Zebra's State of Insurance car insurance pricing analysis. This analysis of more than 83 million insurance rates spans every U.S. ZIP code, using a sample user profile: a 30-year-old single male driver with a Honda Accord, good credit and full coverage at these levels:

  • $50,000 per person/$100,000 per incident for bodily injury liability
  • $50,000 per incident for property damage liability
  • $500 deductibles for collision and comprehensive coverage

To generate pricing for particular rating factors, we adjusted the driving profile based on common pricing factors used by major car insurance companies. These factors include credit score, coverage level, driving record and others.

In some instances, average rates from Liberty Mutual were derived from internally sourced sales data.

Progressive vs. AAA: rates for high-risk drivers

If you have a spotty driving history, Progressive is likely to provide much more affordable options than AAA. Those with a DUI on their record stand to pay nearly twice as much for a policy with AAA than with Progressive. In general, every auto insurance company handles driving offenses differently, so it's worth comparing quotes from many insurers to figure out which best suits you.

 

RATES BY VIOLATION: AAA VS. PROGRESSIVE
Citation Progressive avg. annual premium AAA avg. annual premium
At-fault accident (damage < $1,000) $2,720 $4,078
At-fault accident (damage > $1,000) $2,245 $4,002
DUI/DWI $2,201 $5,530
Reckless driving $2,457 $5,530
Speeding ticket $2,091 $4,078

Progressive vs. AAA: rates by age bracket

Age is a hugely important rating factor for most car insurance companies. In almost every scenario, car insurance policies are usually more expensive for younger drivers. Rates tend to become more affordable for older drivers. Because every insurance company rates age tiers differently, it's wise to compare rates and find the most suitable policy.

Both Progressive and AAA have incredibly high average rates for teen drivers. However, Progressive still comes out as the cheaper option for drivers of most ages.

 

COMPARING AUTO INSURANCE RATES BY AGE: AAA VS. PROGRESSIVE
Age Progressive avg. annual premium AAA avg. annual premium
Teens $8,248 $10,256
20s $2,287 $4,644
30s $1,646 $4,644
40s $1,644 $3,195
50s $1,542 $3,083
60s $1,403 $2,887

 

Progressive and AAA each come with pros and cons. Learn more about each insurers' discount programs, add-ons and customer satisfaction ratings below.

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Ratings comparison: Progressive vs. AAA

A great premium with a poorly-rated insurer can still be a bad insurance policy. You will want to make sure that the company you choose is responsive and willing to handle claims in a fair and efficient manner.

To help you get a better sense of how Progressive and AAA are viewed by customers and third-party rating agencies, we've compiled ratings from a variety of sources to help you make your comparison.

Progressive vs. AAA
Ratings comparison Progressive AAA
Financial strength (A.M. Best) Superior Superior
JD Power (claims satisfaction) Below Average Below average
JD Power (customer satisfaction) Below Average Average
NAIC rating Good Poor
The Zebra's editorial review score 4/5 3/5
The Zebra's Customer Satisfaction Survey 4.3/5 4.2

Which company scores best?

Progressive


While the two companies are reasonably close in some ratings, Progressive scores better in key areas including overall customer service.


The Zebra's Customer Satisfaction Survey

To get a better sense of how customers viewed the level of service they received from their insurance companies, The Zebra conducted a survey covering a wide range of topics. Below you can see how both customers viewed their experiences with both Progressive and AAA.

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Progressive

Progressive car insurance placed among the top five companies overall with a score of 4.3, signifying that customers are generally pleased with the level of service they receive from the company. The company place in the top three for online satisfaction, indicating that Progressive's website and app selection are considered quite valuable by its customers.

  • Top five overall for auto insurance
  • Number three for online satisfaction
  • Among the top five companies for bundling home and auto
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AAA

Of the carriers on our survey, AAA ranked 13th (out of 15) with a score of 4.2. In general, the company placed near the bottom in almost every category.

  • Younger respondents had a more favorable view than older drivers
  • Best scores came in the trust category

The Zebra Customer Satisfaction Survey methodology

Findings are based on an online quantitative survey of 4,134 current U.S. auto and home insurance customers, with Census-balanced sampling by age, gender and region. Categories with n=<20 responses are considered insufficient sample size and are not reported. This survey was developed by The Zebra and executed by independent research firm Maru/Blue in 2021.


Progressive vs. AAA: discount comparison

Affordability is a concern for anyone shopping for a new policy. In that regard, auto insurance discounts can be a great help. Take a look at the discount options offered by both Progressive and AAA below.

Progressive vs. AAA: discount comparison
Discount comparison Progressive AAA
Good student
Multiple policies
Multiple vehicles
Anti-theft device(s)
Anti-lock brake system
Air bags
Good driver
Defensive driver
Student away at school
Driver training
Green vehicles
Affinity membership alum
Advanced purchase
Pay in full
Home owner
eSign or ePay
Telematics
New Vehicle
Annual Mileage
Military
Continuous coverage

Keep in mind that — due to the nature of its partner carriers — some of the AAA discounts listed above may not be available depending on where you live. Also of note, just because a company offers more discounts does not mean that they will have cheaper rates.


Telematics options: Progressive vs. AAA

Telematics car insurance programs allow insurers to track your driving habits through an app or plug-in device in order to better assess your risk level. For safe drivers, this can translate to savings on your premiums. Both Progressive and AAA offer a telematics option. Take a look at how each company's telematics offerings stack up below.

Progressive telematics logo
Progressive Snapshot

Snapshot is Progressive's telematics option. The app tracks drivers' behavior while behind the wheel (including hard braking, speeding, and more) to give a more accurate level of risk. Good drivers stand to save an average of $145 on their premium according to the company.

AAA logo
AAA OnBoard

Depending on the state in which they reside, some customers may be able to sign up for OnBoard, AAA's telematics option. The company boasts savings of 15% at sign-up, with total savings of up to 30% possible for eligible drivers. However, there is no separate app at the time of writing, meaning that all participants must download the AAA mobile app.

Zebra tip: Explore Progressive if you are interested in telematics


Both Progressive Snapshot gets good ratings overall and can offer safe drivers a way to save money.


Roadside assistance: Progressive vs. AAA

If you find yourself on the side of the road after a breakdown, you'll definitely come to appreciate a great roadside assistance program. Have a look at the different options provided by both Progressive and AAA below.

Progressive

Progressive partners with a company called Agero to provide roadside assistance. These services can be used for your car, boat, motorcycle or RV. When added to your policy, Progressive's roadside assistance program offers the following:

  • Fuel delivery
  • Flat-tire changes
  • Battery jump-start
  • Battery recharge for EVs
  • Lock-out services
  • On-scene labor
  • Winching services

 

AAA

Moreso than any other insurer, AAA remains closely associated with roadside assistance programs. Because of this, it comes as no surprise that the company has an expansive selection of options available to both members and policyholders. Below is a list of options available:

  • Jumpstarts
  • Towing
  • Fuel delivery
  • Vehicle lockout
  • flat tire service
  • Stuck vehicle services

AAA offers different levels of membership that apply to roadside assistance. Those in higher tiers are often reimbursed for larger amounts or eligible for towing for longer distances. The highest tier even offers trip interruption coverage.

tow truck

Progressive vs. AAA: home insurance

Both Progressive and AAA offer homeowners coverage options, though neither are as renowned for their homeowners insurance as they are for their car insurance offerings. These home policies can either be paired with your auto insurance or purchased on their own. Compare ratings for each company below.

Progressive homeowners insurance review

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3.5 Rating from The Zebra Question mark icon

Progressive offers homeowners insurance in all 50 states plus Washington D.C. While it provides basic coverage options, homeowners looking for more robust policies might find Progressive's options lacking. 

  • The Zebra Customer Satisfaction Survey – 4.1/5: While a rating above 4 stars is sufficient, Progressive home ranked last overall among the 15 carriers surveyed.
  • J.D. Power Rating – Below average: J.D. Power rates Progressive auto insurance as below-average in overall customer satisfaction. 
  • Financial Strength – Superior: A "Superior" financial strength rating from AM Best shows Progressive has a solid ability to pay out claims.
  • NAIC Rating– Poor: The National Association of Insurance Commissioners (NAIC) received significantly more customer complaints than average regarding Progressive homeowners insurance in 2020.
Learn more

AAA homeowners review

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4 Rating from The Zebra Question mark icon

Similar to the company's car insurance offering, AAA partners with a number of affiliated insurers to provide homeowners coverage. These companies include CSAA and Auto Club Indemnity Company. To give an accurate portrayal of what customers can expect from seemingly disparate carriers, we've put together a composite of these companies to help you make your decision.

  • The Zebra Customer Satisfaction Survey — 4.2/5: AAA ranked 14th in the overall homeowners carrier category of The Zebra Customer Satisfaction Survey.
  • Customer Service (J.D. Power) — Below Average: The average J.D. Power ranking of CSAA and Auto Club of Southern California Insurance group comes in just shy of the average for customer satisfaction. 
  • Financial Strength (AM Best) — Excellent: With a financial rating of “excellent,” you can rest assured AAA will be able to handle your claims.
  • Claims Satisfaction (NAIC) — Fewer complaints than average: The average number of complaints across different branches of AAA homeowners insurance companies is fewer than average.
Learn more

Which company comes out on top?

Tie


While neither company is renowned for its homeowners coverage, that does not mean that you won't find a policy that is a good fit for you. Get homeowners quotes from both companies to see if they are right for you.


Progressive vs. AAA: home insurance rate comparison

Homeowners insurance rates can vary widely depending on the location, person or company. Progressive's average Monthly home insurance rate is $113 per month. AAA comes in a bit cheaper at around $108 per month.

Remember that while cost is an important factor when shopping for homeowners insurance, it's most important to have good coverage from an insurer that you can trust. 

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Cheapest average rates

AAA provides cheaper rates than Progressive on average, coming it $108 per month to Progressive's $113.

Homeowners insurance data methodology

The homeowners insurance rates published in this guide are based on The Zebra's analysis of the cost of home insurance in every U.S. ZIP code. These rates are based on a sample user profile: a 45-year-old married homeowner living in a 2,500-square-foot single-story home built in 2011 with these coverage levels:

  • $200,000 for the dwelling
  • $20,000 for other structures
  • $100,000 for personal property
  • $100,000 for personal liability
  • $1,000 deductible

To generate pricing for particular rating factors, we adjusted the homeowner profile based on common pricing factors used by major home insurance companies. These factors include location, coverage limits, claims record and others.


Progressive vs. AAA: homeowners discount comparison

For those looking to save money on their homeowners coverage, home insurance discounts can be a great option. Both Progressive and AAA offer homeowners discounts to eligible policyholders. See how these discounts compare below.

PROGRESSIVE VS. AAA: HOMEOWNERS DISCOUNT COMPARISON
Discount comparison Progressive AAA
Claims free
Recent home buyer
Multi-policy
Newer/more durable roof
Protective devices (smoke/burglar alarms, etc...)
Paid in full
Auto pay
New home consturction
Home renovation
Senior citizen

Other insurance products and bundling options

Both Progressive and AAA provide a number of additional insurance lines. Most of these coverage types can be bundled together for additional ease and savings. Have a look at the extra insurance lines that each company provides to see which could possibly fulfill all of your insurance needs.

Progressive vs. AAA: Other insurance products
Other products Progressive AAA
Boat insurance
Condo insurance
Life insurance
Homeowners insurance
Renters insurance
RV insurance
Motorcycle insurance
Mobile home insurance
Umbrella
ATV insurance
Pet insurance
Commercial insurance
Classic car

In general, both companies provide a wide selection of additional coverages. However, AAA farms most of these coverage types out to partner carriers. Progressive, on the other hand, services most of these coverage types in-house. Progressive is also a major carrier for many types of commercial insurance, including for both automobiles and small businesses. For those who use their vehicles for commercial purposes (delivery or rideshare drivers), this could make them a much better option. They also offer a number of additional coverages such as identity theft protection and insurance for small events.

Find the best insurance policy for your needs.

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RECENT QUESTIONS

I got into an accident by I'm not on the insurance

It would depend whether or not you live with your mom. Insurance companies like for anyone who lives with the insured either be added or excluded from the insurance policy.
Jan 29, 2018 Newnan, Georgia

Should I add my girlfriend to my car insurance policy?

If the only reason you would be adding your girlfriend to your policy is to save money, I wouldn&#x27;t recommend it. At the end of the day, your insurance company would be insuring an additional person and vehicle so regardless of the multi-person or multi-vehicle discount you would receive, it probably wouldn&#x27;t offset the additional insurable interests.
Apr 30, 2018 Brooklyn, New York

I'm selling my car and canceling insurance. When I buy another car a few months from now, will I get higher rates for a lapse in coverage?

You are right — having a lapse in coverage will cause your rates to be higher in the future. I recommend getting a non-owners policy, which it sounds like Progressive is already offering to you.
May 22, 2019 Los Angeles, CA

Grace period for adding new vehicle with Progressive

For most major car insurance companies, you are correct. The state does not give any grace period to have the vehicle covered, but insurance companies will transfer coverage for a time frame - usually between 2-4 weeks.
Jun 13, 2018 Portland, OR

About The Zebra

The Zebra is not an insurance company. We publish data-backed, expert-reviewed resources to help consumers make more informed insurance decisions.

  • The Zebra’s insurance content is written and reviewed for accuracy by licensed insurance agents.
  • The Zebra’s insurance content is not subject to review or alteration by insurance companies or partners.
  • The Zebra’s editorial team operates independently of the company’s partnerships and commercialization interests, publishing unbiased information for consumer benefit.
  • The auto insurance rates published on The Zebra’s pages are based on a comprehensive analysis of car insurance pricing data, evaluating more than 83 million insurance rates from across the United States.