Should You Tip Your Uber Driver?


Uber is a walletless experience—except when a tip gets involved. So should you or shouldn't you?

By now, you’re accustomed to getting around via ridesharing services like Uber and Lyft. The convenience of using a smartphone to “hail” a ride and pay for that ride is still a new concept, but it’s already one that is hard to imagine living without. So, do you Uber often—and if you do, do you tip your driver? This is probably something that you have questioned before, because living in the United States means living in a tipping-friendly culture. We tip our waitresses, our taxi drivers, our valets, our baristas, and even our good friends over at Chipotle. So, why do some people not tip their Uber drivers? And if we don’t tip them, should we? We’ve done some digging and found the answer to all your tipping quandaries.

The Confusion

When it comes to tipping and ridesharing, almost everyone is confused. Many people do not understand how the payment process works for ridesharing companies, especially Uber. The entire payment process takes place within the app, so most people assume a tip is already included in their fare price. Others don’t even know that they can tip, but no matter what, tips are welcome—and honestly, this can make or break a driver’s income for the week.

When you Google, “Should I tip my uber driver?”, a lot of inquiries come up. Uberpeople.net exposes some real rider’s thoughts and concerns. One customer was very surprised and confused by Uber’s policy: “I just signed up for Uber and I want to do right by the driver. A service charge is included, and the web site says ‘no need to tip.’ Is tipping really not expected?” Another customer thought his tip was calculated into his bill: “I thought my tip was automatically added to my bill and given to you guys. Is this not true?” These real life exchanges between Uber drivers and Uber riders just underscore the argument that everyone is confused on whether tipping is included, required, or even appropriate when paying for your ride.

Uber’s official party line on tipping used to be that it was not necessary.

Uber’s Updated Tipping Policy (as of June 2017)

On June 20, Uber announced that it will roll out the functionality for riders to tip drivers within its app, a functionality drivers have long argued and complained about (as is evident in this very post).

According to CNN, Uber will first roll out in-app tipping in Seattle, Minneapolis, and Houston, and expects to expand to all U.S. cities by the end of next month.

Uber revealed this update as part of its “180 Days of Change” campaign, a new initiative announced by Uber leadership including cofounder and chairman Garrett Camp. Uber CEO Travis Kalanick took an indefinite leave of absence earlier this month following a slew of negative press surrounding the company as well as a tragic family death.

Uber’s official party line on tipping used to be that it was not necessary, a policy reinforced by the fact that tipping was not possible through the app (which is still true). Tips, claimed Uber, were included in the fare, an appealing policy for those looking for a simple transaction unencumbered by elusive tipping conventions, as well as those who rarely carry cash. In fact, drivers were instructed to turn down tips the first time a customer offered, and drivers were only supposed to accept a tip if the customer then insisted. Harry Campbell, The Rideshare Guy and frequent contributor for Quoted about the Uber driver experience, told us Uber’s policy meant drivers received tips from about one out of every 100 customers. Though Uber claimed that tips weren’t necessary because their drivers earned about $6 more per hour than traditional taxi drivers, Uber drivers argued that, unlike taxi drivers, they were responsible for gas, car maintenance, and received no employer-sponsored benefits, meaning their actual salary often ended up being much less per hour than taxi drivers.

On April 21, 2016, the courts agreed with Uber drivers, awarding a settlement of $100 million dollars to drivers and calling for an official policy change at Uber. In addition to other incremental benefits to drivers, which Newsweek details, Uber will now notify riders that tips are not included in their fare, and drivers are free to hang signs in their cars stating as much. Further, drivers can no longer be deactivated at will or for not accepting a minimum percentage of rides, writes Newsweek.

Uber now allows riders to include tips in fares to help driver earnings.

What Does Uber’s New Tipping Policy Mean for Drivers?

While Campbell told us the policy change is already resulting in a few more tips for drivers, his enthusiasm is measured. “There isn’t a whole lot of instant gratification for drivers,” Campbell says of the settlement, and it’ll take time for the policy changes to trickle down to drivers. Campbell says he now has a sign in his car indicating that tips aren’t included, but he stresses drivers soliciting tips should offer above-average service and shouldn’t expect every rider to tip.

Uber, as a result of the settlement, gets to keep classifying drivers as independent contractors, rather than employees, which means drivers still aren’t eligible for employee protections like over time, health care, or sick leave, reports Newsweek. If Uber adds an option for tipping to the app, says Campbell, he’ll be more inclined to consider the settlement a real win for drivers. Until then, he’s waiting to see what impact the settlement really has on drivers’ bottom line.

Tipping with Uber is still a choice, however the days of not tipping while keeping a clean conscious (and experiencing no negative consequences) are over. Customers who still choose not to tip might see their rider ratings plummet (just look at the comments on this post!), meaning eventually drivers might stop picking up known non-tippers. Since drivers can no longer be deactivated for being choosey about who they pick up, tipping conventions within Uber may change quickly.

Customers who still choose not to tip might see their rider ratings plummet.

UberTAXI

Your payment when using UberTAXI—which is when you use the Uber app to call a normal cab for you—includes a 20 percent gratuity. You pay within the app and the gratuity goes to the cab driver. This is different from UberT, which is where they call a normal cab for you and then you just pay your cab driver directly, as usual. When using UberT you do not use the app to pay; this is all done physically.

Lyft

Lyft’s story with tipping is a much shorter one. Lyft allows their customers to add a tip within the app at the end of their payment process. So, at the end of your ride you will see a button that says “add tip”—and if you were satisfied with your ride—all you have to do is click it and you are good to go. Also if you go to Lyft’s website they have a lot to say about tipping and it thoroughly explains how you can go about it:

“After an especially delightful ride, you might feel inspired to tip your driver. It’s certainly not required, but tipping goes a long way to encourage community drivers who go the extra mile. Drivers keep 100 percent of their tips. If you want to show your appreciation for a great driver, just select the amount you’d like to tip from the options below your driver’s picture on the Payment screen. If you add enough, you’ll even get to enjoy the exclusive fireworks show! Please note that all tips will be charged to the credit card on file, and not pulled from any existing ride credits.”

Lyft even takes it to the next level by allowing you to tip your driver after you have already paid for your ride, so you are never in those “oh-no-I-forgot” type situations. All you have to do is go look at your email receipt, scroll to the bottom, and click ‘add tip’—it’s as easy as that!

What Can Rideshare Drivers Do to Encourage Tipping?

Ask for tips

Some rideshare drivers have taken to adding signs in their cars to clarify to passengers that tipping is not included in their fares and that they can indeed offer a tip.

Should you tip your uber driver
A Fasten driver in Austin, Texas hangs a “Tips Appreciated” sign from his rearview mirror.

In Austin, Texas, a driver for rideshare company Fasten named Syed explained that the payment a driver receives is only a fraction of the fare the passenger is charged. He stressed that Uber, Fasten, and other rideshare companies take a sizable portion of the fare, so if passengers add a couple dollars as a tip, it helps the drivers out in a big way.

Legislation

In April 2017, the New York Times reported that officials in New York City are moving to require that Uber (and, ultimately, other ridesharing companies) provide a option to tip within the app itself. More than 11,000 people signed a petition from the Independent Drivers Guild, which represents Uber drivers in New York.

“The lack of a tipping option in Uber’s app has been a sore point for drivers. If new rules are approved in New York, it would be a major change in how Uber runs its business in its largest United States market. Other cities could demand to have the same choice.”

New York City Uber drivers should expect to see the proposal formally introduced by July.

Final Note

Living in the United States, tipping is just something that we do. So would you tip your Uber driver, too? Are you of the opinion that a couple of bucks here and there won’t hurt you and could really help these drivers, or is the whole appeal of the experience the wallet-less, cash-less bit? The next time you Uber or Lyft—will you tip?

  • Ron

    Great article. I’m fascinated with this new ridesharing phenomenon and I’ve spoken with many drivers about their situation. Some, especially the newer drivers can be reluctant to say anything bad about Uber (they’re scared of getting shopped) but others will really open up if you ask them. Bottom line is, it seems pretty dire. After having taken it up the backside with three successive 20% pay cuts over an 8 month period, most of the more experienced drivers have dropped out. Those few drivers who have stayed in the system are now earning half what they earned last summer. (Wait just a minute – who ever heard of a multi billion dollar corporation that is experiencing exponential growth actually cutting its workers pay at all, let alone by 20%! And then another 20%?, and another?!) So Uber continues to bait new drivers into the system with false claims about driver “earnings”, by which they really mean what can be collected on the app during peak surges. Drivers actually earn only a fraction of that, and they also have expenses, no duh. One driver offered a scary “anatomy of a $4 Uber fare”. Here it is. From the $4 collected Uber will deposit $2.40 into the driver’s bank account. Ok, $2.40 for 15-20 minutes of work is a rate of about $8 an hour. But here’s the kicker: if the driver owns a newer sedan, that 6 mile trip (mileage to the rider + trip mileage) can cost him/her over $3 in expenses. They actually wind up paying to work! Uber tells the drivers that the longer trips make up for the losses, but who should ever work for free, let alone pay to work? Now we have many riders are giving up their cars because it’s cheaper to use UberX, and Uber has even marketed that concept in certain markets. What does that say for the driver who’s barely making minimum wage with no benefits and beating their vehicle into the ground? But the question is, should we tip our driver. I do. I’m not going to let Uber appeal to my innate cheapness. It makes me feel good and I love the expression of gratitude from the drivers, who almost never get a tip. BTW Uber was sued for saying “The tip is included!”, so they changed the wording to, “Tipping is unnecessary!”. That’s great, Uber.

    • Martin

      These oppressed drivers should stop driving for uber if it is hurting them so much.

      • Divergent Gent

        You should grow a pair of Balls and try it for one night and see how long you last.

        • Martin

          Why would would I drive for them if it isn’t profitable for the driver? Should I drive just to complain?

      • Satariel

        I agree – if these idiots don’t like the pay, then stop driving. They are there by choice.

        • ‍ ‍

        • Gustavo Guzman

          I agree. Not all drivers are Idiots. We are here by choice and we do love the company, yet we do appreciate tips and fair wages. What’s fair is fair. Great day madam.

        • Rob

          I hate to break this to you, but sometimes people have to do jobs they don’t like because they need the money and have limited other options. Not much “choice” involved.

        • RedPillRenegade

          Satariel, there are many crappy jobs out there people have to do because the alternative is going on welfare, turning to crime or being homeless. Unless the unemployment rate reaches zero, somebody has to find whatever work they can get to survive. You think all those illegal immigrants picking strawberries out in the fields or mowing lawns when it’s 100 degrees out are doing that because they want to?

        • James Pickard

          It’s a two-way street, Satariel…if cheapskate passengers like yourself don’t like to tip then take a cab, because if you step out of my car without tipping you’ll get 1-3 stars and that will let the next driver know what a cheapskate loser you are!!!

          • Satariel

            Actually I will tip in a cab and NEVER tip an uber driver. Want more money? Try getting a real job. Dope.

          • ILOVE138

            Satariel,
            You should probably stick to taking cabs then. Ridesharing is a community, it’s give and take. People like you (who obviously have no respect for the person whose vehicle you’re in nor the fact that you’re getting a cheap,safe ride in a nice car) don’t belong in the rideshare community.
            Honestly it’ll probably work itself out anyway bc I can’t imagine you have a good rating w/that sort of attitude. Drivers are less likely to pick up passengers w/a rating below 4 so when it gets impossible for you to get a ride, you won’t have to wonder why. Dope.

          • Michael Scott

            Do you have a “real job”? Why can’t you afford your own car? Why use Uber if you have a “real job”?

          • Ryan Antunes

            We should have never let your parents sneak into our great nation Satariel…

          • Fast Driver

            LOL!

          • KrisN

            Everyone’s, except for Native Americans and the early Africans, has had ancestors that have “snuck” into this nation. Some more violently than this other. Don’t use an article about uber as an excuse to insult someone’s ethnicity and/or race. But, then again, if that’s what’s in your heart, you don’t need an uber article as an excuse, do you? Try sticking to the point and using valid points (not her race or ethnicity) to argue your position. It’s more rational.

          • Bernard Thomas

            How about try getting you’re own car…that is, if you can afford one.

          • Satariel

            How about try getting a real job.

          • Mary Fuqua-Castillo

            troll much?

          • Dex

            I agree with you in spirit, but that’s really unfair, James. I don’t have that much experience riding with Uber, so I’m new to this. During my first trip, I had assumed I could leave a tip after the trip was complete using the app, but that wasn’t the case. Then I went to the website and read that tipping was not needed. Uber is so clear on that point, that it doesn’t even suggest that it’s a gray area. Your real beef should be with Uber for setting that expectation, instead of giving 1-3 stars to hapless clients who were told otherwise. I do generally give a tip now, but unfortunately for drivers, that’s over-and-above Uber’s requirements. I have no issue with changing the rules and making sure you get fair compensation, but first make sure the rules are clear.

          • Rodion Raskolnikov

            Geez, I hope none of my drivers gave me a bad review for not tipping. The first time I used Uber, I just assumed that I would be able to tip through the app after the ride, but the option wasn’t available (which is pretty stupid because it would probably increase the driver’s take home pay, which would in turn help keep drivers around). The second time I rode Uber, I asked the driver about how much they would make for driving me from point A to B and then I asked him about tips. Unfortunately, since I never carry cash, I had to apologize to him. Now if I want to use Uber, I feel like I need cash on hand, and it’s pretty inconvenient. That’s why I switched to Lyft.

          • Sophie

            She thinks her “good looks” are the tips for the drivers, judging from her picture and pose. Ugly inside and that makes her ugly outside.

          • John

            That is very clearly against Uber rules. Hope you’re fired by now.

      • Ubergirl

        You don’t have to tip. Good service should be rewarded. Good employees receive bonuses and incentives. This is my weekend gig. I am an independent contractor and run this business out of my pocket. I love the extra scratch between paydays. Tip or not, still a great gig.

        • Denise Tate

          I don’t drive but I keep missing my doctor’s appointments because I can’t depend on my family,so how do i get a uber car,and how do you pay for uber?

          • VS521

            It’s an app. You can sign up online or through the app. You need to link a credit card. When you need an uber, you order one with the app. Depending on where you live, ubers are usually 5-30 min away. They send you the driver’s picture and license plate with rating info. You get charged directly an amount (cheaper than a taxi) to your credit card which is why the question of tip is debated in this article.

      • GeneralGrim Reaper

        You probably haven’t driven for lyft or uber so you’ll never understand how appreciative you get when you see a tip. Whether it’s $1 or $6, a tip can bring a lot of happiness. I’m sure you understand tipping is a generous courtesy for someone working hard to bring satisfaction towards customers.

      • RedPillRenegade

        Many do. Why do you think the driver churn rate is sky high? People get lured in by Uber’s lofty promises, find they aren’t making what they thought they would be and quit. Next time you take an Uber, make it a habit of asking the driver how long he’s been doing this. I guarantee most of them will say they are new.

        • Martin

          Well if they are free to quit it doesn’t sound so bad.

          • RedPillRenegade

            Huh? That made no sense. If you weren’t free to quit a job, that would mean you’ve been enslaved.

          • Blank x25

            Some people can’t quit because they have families and bills. They *can* quit their job, but look at they need the money for.

            So yes, plenty of people aren’t free to quite a job, and that doesn’t make them slaves. Unless you’re just trying to be technical to make a point.

          • Believf

            “Well if they are free to quit it doesn’t sound so bad.” Wow, what a horrible way to justify corporate abuses. If the only part of a job that “doesn’t sound so bad” is the fact that you are free to quit, then it’s probably an awful place to be employed. Well, life is never hurtful or unfair because you can always kill yourself, right? Basically, your logic is that an employer can treat their employees any way they want & pay them barely min wage, as long as your not employed against your will?! Nice, you must be either a business owner or have never experienced some of life’s more unsavory “employment opportunities.” Unfortunately, it’s this type of thinking that lead to workers having to unionize for protection. If some of these large corporations would just treat & pay employees respectably, unions wouldn’t have a reason to exist in the first place. Workers are regularly and in some instances systematically taken advantage of in the U.S. & around the world; this is real & people suffer. Perhaps you should try living outside of your bubble for a short time & meet some of the people who live in the real world. You might be surprised what many people have to deal with in order to eat, feed & clothe their children, & put a roof over their heads. It’s not as simple as just walking out of the door.

          • Martin

            The employer can’t treat them any way they want, because if they treat them poorly they will quit

          • Chris Trauth

            The main point here was that they mislead people as far as what kind of $ should be expected. Nobody is making anywhere near what the company claims when trying to recruit drivers. This type of false claim is very very wrong.

          • bikefriendlycities

            Well, if the corporate abuses are so bad, stop supporting the corporation by validating their business models through the use of their products. Tipping not only does nothing to fix corporate abuses, it’s worse. Tipping ENCOURAGES corporate abuses. If Uber gets to keep taking a sweet 40% out of every ride (avg.) and riders decide to make up the difference because we feel bad, we’re supporting Uber’s business model. Maybe the better solution is that enough drivers take themselves out of the market that Uber’s business is affected and they notice. People had jobs before there was Uber and Lyft, and I suspect they’ll survive without them.

      • Wout

        Yes they should – they just don’t know it and are probably in need of the cash more than the value of their car, but in the end the result is real and completely unfair.

      • Chris Trauth

        Everyone should quit driving with Uber. Rather they should just organize a strike. The real problem here though is that they are dropping the fares too low. They also increased the % they take of the fare. It sounds nice that they are offering lower and lower fares to riders, but that is essentially the drivers income. And once they have taken out the cab companies who can’t compete with the low fares, they will bring the fares back up. This however is not the worst part of what they have done. They have created an environment where the consumer will take a ride for less than half the cost of what a cab ride would be and then not feel compelled to tip even though the same person would have almost definitely tipped a cab driver. These are things that the rideshare companies really should fix.

    • Ron, we UBER drivers love riders like you! Thank you so much for your generosity and for “getting it!”

    • Wout

      Yes, see my post above. That is exactly what is happening and there will eventually be some regulation for this because not all drivers are aware that they are depreciating their car and how fast that actually goes.

    • Sophie

      Thank you!

      If only more Uber pax were like you…

    • Jamesteroh

      I’d drive a lot more for uber if all my passengers thought like you. I don’t understand why people have no issues tipping a cab driver but won’t tip an Uber driver. I agree uber should change their wording to something like “tipping isn’t required but appreciated”

  • TKL

    I’ve heard some drivers rate their passengers on how pleasant they are and whether or not they tip.

    • Dave

      Yes they can… it’s a two way street.
      Some of the customers are duoche bags

  • Martin

    I havard ridden ubers in america and india and kenya. I only tipped in Kenya because I have started to feel bad about not tipping. I think this is a mistake on my part. And I think uber should require that drivers refuse tips. The whole reason I like uber is that I hate tipping. It’s not that I care about the money, it’s the process I hate, it’s awkward. I don’t mind if the fare is more, let’s just keep it a cashless, tipless operation.

    In countries where tipping is not the custom, things work fine. Tipping sucks.

    I want to get in the car, and get out, never bothers with any payment. It’s so much better that way. There are plenty of jobs that don’t involve tips, let’s make uber one of them. If a driver prefers tips, let him drive a yellow cab.

    • Long Le

      yes, ur right. all u have to do is move ur ass into to the car then move it out by urself, dont expect for a nice driver who would like go give u their best serivce. its just like when u go to the restaurant they will only throw the bow of food in front of ur face then u just serve urself. ( that is how people serve u in some country that “tip is not nessesary”) i wonder how can u a cheap and heartless person like u can have gf/bf. haizzzzzz

      • Satariel

        I guess you have never been to japan, where tipping is nonexistent. The service is far better than any restaurant in america where large tips are always expected.

        • RedPillRenegade

          But their wages will be far higher to compensate for it and they have a greater social safety net such as a great national healthcare system. So tipping in that society isn’t necessary because service workers are taken care of in other ways. This isn’t the case in America.

  • Jaime Netzer

    It’s funny, after editing and posting this article, I felt unable to leave my Uber ride over SXSW weekend without giving him a tip. But I had a $10 or a $1…so he got a dollar. I agree that the tipping situation is tricky and certainly doesn’t seem to fit in with the whole ‘seamless’ value of the product.

  • Dave

    ONE FRUSTRATED 5 STAR DRIVER • 2 minutes ago
    passengers should always TIP…However MOST don’t….people always say how they will never use a cab again. That my car is spotless (which it is because i have it detailed every other day!! this cost money…bottle waters cost money…gum..candy…hand sanitizer all costs money that comes out of the driver’s pocket along with wear and tear on the car…TIPPING helps offset these costs…riders who state I will give you 5 stars or I just live 5 minutes from the airport so you can race back there to pick up someone else to make your money.,.ALL KNOW they should tip but they come up with excuses. I even have a sign that welcomes the customer and states tipping is not included in you fare…THEY ALL read it but I still get a hand shake and a smile and I just have to sit there and eat there crap…what is the real deal with you people….I have been in the service industry for years and am used to getting stiffed(slang for not getting a tip)but not this bad…I am only doing this until I find another job..one where my efforts are fully appreciated….FOR THE PEOPLE WHO DON’T TIP FOR FIVE STAR SERVICE YOU SHOULD BE ASHAMED OF YOURSELVES…..
    R/ONE VERY UPSET UBER DRIVER……

    • fozz47

      Uber has it in their driver agreement, tip is included in the price. Get over yourself.

      • B steed

        legally, a company can’t take a fee out of tips and Uber takes their commission out of every dime you make. so the tips are NOT included…nor does the driver agreement say it is!

        • fozz47

          https://help.uber.com/h/1be144ab-609a-43c5-82b5-b9c7de5ec073

          DO I NEED TO TIP MY DRIVER?
          You don’t need cash when you ride with Uber. Once you arrive at your destination, your fare is automatically charged to your credit card on file — there’s no need to tip.
          – So if Uber is telling it’s passengers that a tip is not needed, Don’t expect, or pressure, your passengers to tip.

          • B steed

            I was responding to “the tip is included” comment, which it is not. And that wasn’t such a big deal, before Uber dropped prices 60% over the past year. Now, when you take a ride that costs you $5, the driver is only seeing $3.20 of that. So, no you don’t have to tip. But don’t expect drivers to go the extra mile anymore (like offer candy, water, and open doors for you).

          • Divergent Gent

            Steed, dont waste your time with Fozz, he’s an UBER Management anti-blogger who surfs the net to debunk anything that resembles a negative remark against UBER. A real, “Company Man”….he’s not a 5 star driver, he’s a FAKE.

          • fozz47

            Ha ha, I just saw this 6 months later. To funny, I’m no Uber manager. I hardly drive for them anymore, but once in a while.

            Not Fake, Divergent.

          • Matthew Nystrom

            Ok so the majority of people here are 100% one way or the other and that makes no sense. I tip the driver almost every time, I’m respectful and always polite, I am always the one initiating conversation and I try to always sit up front. I feel it makes it more personal and less like they are my butler lol. As for the whole (water/candy) thing, I’ve never been offered anything and do not expect to either. As for the tip part, there are times when I don’t have cash on me, and if I were able to (drive to an ATM prior to get cash) then I wouldn’t be using Uber in the first place. Honestly most Uber drivers I speak to(only if it comes up in conversation) and I inquire as to if it is profitable, most claim to make pretty decent money driving for Uber. I currently make $12 an hour and most of the time I do tip but there have been times where I don’t have enough money in my account to pay for the Uber ride and still even withdraw money from an ATM. Not everyone that doesn’t tip is being rude, some honestly can’t afford it. As for claiming expenses please be a little reasonable with that. (I 100% understand claiming the extra you pay in insurance on top of your policy for using your vehicle for work) When you try to claim your entire insurance and your car payment as work experience that is just stupid. You would have that car payment and auto insurance payment if you didn’t work for Uber sooo….. That would be like people that work for Walmart trying to claim the clothes they wear as a work expense, you would be wearing clothes regardless so please use a little common sense when it comes to that. Also it has only happened a couple of times but I know the longer the ride is the more they make, I have had a few drivers actually ignore the directions and drive around for what I can only assume is to make the ride more costly for me. past that I have rated every driver 5 stars and I even rated the ones that did that 4 stars because I don’t want to screw them out of there job but wanted to make it aware that is not appropriate by any means.
            All in all, I understand the desire for tips and I do my best to tip, but please remember I try to tip most of the time and I guarantee I make less money then then most of the Uber drivers do before tips. I am not taking any sides here, but yes many people don’t tip because there douche bags but some people are struggling a lot more then you are driving Uber, When my car is broken down and I can’t afford to fix it and I have to take Uber back and forth to work which honestly adds up to over half of what I make in that day, I can’t afford the 1 or 2 dollars to tip. Just please see that their are two sides to every argument and both sides need to stop being soo damn single minded.

        • Wout

          Yep, tips are NOT included.

          They are discouraged by Uber.

          Uber does not care about their drivers, cutting pay by 20% three times in a row.

          Why drive for uber?

          There is no good reason to do so, unless you are in dire need to cash and are willing to trade in your vehicles value in the process.

      • Logical

        Wrong, Uber does not state this in the driver agreement. Please find the facts before posting fiction. Be prepared to tip your uber driver or don’t take the ride.

        • fozz47

          https://help.uber.com/h/1be144ab-609a-43c5-82b5-b9c7de5ec073

          “DO I NEED TO TIP MY DRIVER?

          You don’t need cash when you ride with Uber. Once you arrive at your destination, your fare is automatically charged to your credit card on file — there’s no need to tip.”

          Now that is from Uber’s site. So what you are saying is that if I don’t have a couple of dollars in $1’s to tip, I should first find a cash machine, then go to a store and buy gum to get change for a $20, then call for a ride. Right, very convenient.

          I’ve been driving Uber part time since last April. I’m perfectly happy to accept a tip, but fewer than 10% of the people tip and I would never hold it against anyone or rate them low because they didn’t tip.

          • Logical

            I completely understand what uber says on the website, no tip is necessary. they want to keep a cashless experience for the riders, no argument there. my point is it’s just courtesy, it’s a little bit of gratitude, the drivers using their own cars, own gas, provides bottled water in some if not most cases, insurance, giving the rider a clean, safe transport, pick up within minutes in most cases, AT MORE THAN HALF THE PRICE OF A TAXI whom also gets a tip to boot!. You here about taxi drivers struggling, Uber drivers make less. It’s fact. Just look at the savings already experienced along with the comfort, reliability, and efficiency. A $1 or $2 tip i mean, come on does that few dollars really hurt the rider? I’m sure all reasonable people would agree not. I know For certain, the driver needs those one or two dollars, it makes a difference in more ways than one. If riders choose to not tip its their right, no tip required, no cash needed, I get that 100%. The drivers do go the extra mile when it comes to this service, and they don’t have to, perhaps the riders should as well, when they don’t have to.

          • Wout

            That’s why there is a petition to have a tip button on the app. Uber cut their drivers pay by 20% then another 20% and then another 20%, yet the fools still sign up to become uber drivers. Including me. I figured it out in two days, others are not so lucky.

            Uber drivers are being taken to the cleaners.

          • sf_jeff

            And how much do you make per hour after subtracting 58 cents a mile wear and tear?

      • Wout

        Yep, that’s how the service stays cheap. Awesome for the riders, if you ride Uber and don’t tip you are contributing to the driver’s financial demise and then they quit. If they all quit your ‘cheap ride’ will be no longer.

        A 4.95 fare is $2.40 for the driver and it takes him/her 20 minutes for the whole thing. Then pay for expenses – oil, gas, tires, tuneup so they make nada zilch. You still to cheap to give ’em a buck?

        • fozz47

          Then I guess they’ll have to figure out how to make a living like 4 years ago before Uber or Lyft existed. If there are no other jobs available for them, that is not Uber or Lyft’s doing. I still drive and I still don’t expect a tip (and am happy when one is offered). The driver’s financial state is no business of the passenger. They agree to pay the fare that is charged, nothing more. Get over yourself.

    • Divergent Gent

      U tell them Dave, these so called 5 star drivers who say they wont accept a tip are full of shit. They havent driven since they drove their Moms to Newark.

    • Mike

      Quit handing out freebies to UberX passengers. This doesn’t help your ratings and only feeds the passengers’ sense of entitlement.

    • Wout

      I am done driving but if not I might just have to say before they get into the car this is a tip driven car, it’s a buck to get in and a buck to get out (doors lock automatically and I have the controls) If you don’t like it sorry.

      Of course that’s not how I would treat a fellow human being so I just stopped driving for Uber.

  • fozz47

    I’m a 5 star driver and I say you don’t have to tip. I hate tipping and would never expect one. Getting one is nice, but it’s never expected and I would never lower a rating because I didn’t get one. It’s right in Uber’s agreement that the tip is included.

    • Prentiss Rhodes

      Where on your weekly pay statement do you find your tips that are included? You must get a different statement than me!

      • fozz47

        Not the pay statement, the agreement a user sees when they sign up, it tells them that tips are included in the fare. Thus the users shouldn’t be obligated to tip.

        • RedPillRenegade

          It says no such thing about tips being included in the fare. Post the proof.

    • Divergent Gent

      Bullshit. You dont drive anything bigger than a skateboard.

    • Bob

      This guy is not a driver. He has no clue.
      Yes we do lower your score if you do not tip.

    • Kira Cao

      This is the most reasonable comment I have ever seen. Yes. No tip, there is no blame. Tip, there is to appreciate.

  • Regina Peterson

    It can get really confusing who you should tip once you get past restaurants. I recently found out that you were supposed to tip the barber, and that about blew my mind. I really enjoy tipping people when they do something extraordinary, but I don’t feel like it should be required. http://napleslimousine.net/

  • James

    Wait, drivers rate their passengers? I guess I was just brought up to tip for certain services; rides, restaurants, hotel services, barbers, bartenders, food delivery, etc… I did read the “tip not necessary” or whatever the verbiage says. Uber costs so much less than a taxi and saves me from horrific public transit I have no problem tipping. Uber drivers are so much nicer than most of the taxi drivers I’ve had. I do wish it were an option in the app so I don’t have to remember to dig for cash. Plus an extra 20% on top of a pretty cheap ride won’t break the bank. Is it an age thing? An upbringing thing? I’m not sure why people are so dead against tipping for a service. I’ve never worked in an industry where tips were expected or accepted but it seems like common courtesy. It’s commonly known, at least I thought, that most severs, drivers; car or delivery, and hotel service workers make sub-minimum, minimum wages, or a percentage of their fare, or in the case of stylists or barbers have to pay for their little corner of the salon or shop, they rely on tips. Yes we can argue that they can get a different job but I like not having to drive, having food delivered or eating out, having my luggage carried for me, and my barber, I guess I’m saying I will always tip these guys and for the other aforementioned services because I like the convenience and the services they offer. I’m not trying to shame anyone who doesn’t but they should really think about it. If for nothing else but good karma and human kindness.

    • Mike

      Human kindness… what a concept! Agreed, we need more people like you!

    • RedPillRenegade

      Posts like this are such a breath of fresh air after the normal, “if you find it oppressive then quit, nobody owes you anything” attitude. My sentiment is the same as yours. I tip service workers. Unless they truly do a bad job, it’s just the right thing to do.

    • Logical

      Nice James, 5 stars for you… thanks

    • E.J. Weston

      Could not have stated any better than you just did James

    • James Pickard

      Well said…now if only more passengers cared enough to actually research the Uber “no tip required” “tip included in fare” falsehoods…

    • Jamesteroh

      Well said. I’d drive a lot more for Uber if all my passengers were like you. I’m sure you have a five star rating with Uber

  • Divergent Gent

    Here in Pinellas County, our Clients hardly ever tip. They Tip the Waitresses, the Bartenders, The Valets, The lawn Maintenance guys, The pool-Man, EVERYONE but the UBER Driver. The people who DO tip are usually people who have had enough life experience to know how hard it is to do this job and to maintain a high level of performance in it: A clean (Immaculate) Car, Freshly laundered Clothes or Suits, Shined Shoes, impeccable personal Grooming and a safe well maintained vehicle. The others are just plain ignorant ass-hats. They have read into the UBER dogma what they want to. They have no excuse. No wonder the attrition rate is so high with new drivers….Many have told me that they quit within the first hour! UBER doesn’t even offer real life scenario (Videos) for new drivers to watch: How to handle an obnoxious Drunk, How to handle a Gang of obnoxious Drunks who want to pile into your car with open containers of alcohol, Abusive Dunks who threaten you and pound on your hood for not being able to read their mind, Mild mannered drinks who don’t know where they are and don’t know where they are going but just “want to go home” and don’t know where “Home ” is….Teen-age Drunks who are using their moms app, Drunks who insist they have the right to shout racial and sexual slurs ut the window of your car, and last but not least, the rich pompous aggressive condescending drunk who is only out to demean you and blame you for his cheating wife and drug addicted kids. Did I mention the $118.00 cleaning fee if someone pukes in your car? (118.00 wouldn’t cut it, friends….to get the smell out takes at least twice that and 2 days lost work). How about the drug dealers who want to deal drugs out of your car (????) and have you make multiple stops all over town and not have to pay for the extra stops (UBER says tough shit on this too, citing that if you are dumb enough to let them stop and not end the trip and start a new one for each stop, then you deserve what you get….(Forgetting about the 5 or six one star ratings you are going to get from the drug pusher)…But who would take a trip like that anyway???, (they are doing it right under your noses, Fellow Chumps, trust this, RIGHT UNDER YOUR NOSES….). In closing, let me say that with proper training you can get past all this and .maybe with a good tax man in tow, you can make a decent living. but the fact remains that UBER may be BIG on customer service, but it is small on employee support. I predict that UBER will make Number 1 on the worst companies to work for list by the end of this year. I rate UBER management ONE STAR *.WORD.

    • Bob

      Listen to the man, he is telling the whole truth.
      If you don’t listen you will get 4 stars. No Uber driver will pick up a 4 star passenger.

      • Ab4thought

        You know actually I never even look at the ratings I accept everything unless it’s longer than 12 minutes away. I once accepted a ride that was 29 minutes away and they only went 1.7 miles!I was so pissed! Why would Uber pull the driver from almost a half hour away just to take a customer right around the corner and then I had to drive a half hour back so I made a whopping $3.20 in an hour! To add insult to injury I let the customer know and you would have thougt she would have tipped me,nope! Of course not! People just don’t give a crap! So now I don’t take rides that are more than 12 minutes away chances are they’ll cancel on you Midway point anyway. Today I have to cancel 4 due to being too far away. Meanwhile my acceptance rate declines this is not fair don’t give me fares that are far away!

        • Gustavo Guzman

          Most low rated passengers were given a low rating due to short rides, but you never know his destination. Learn your market, times and locations.

        • Wout

          Same happened to me. I did a two day stint, figured out the truth about Uber and it’s ugly.

          I am done. The best was the great people I met along the way.

          Out of 45 rides in two days, 20 hours of driving, 485 miles, I got two tips. Both were totally unexpected and lit up my moment. Thanks to those people.

          I rated every customer a five star but my rating started dropping once I allowed multi stops as a courtesy.

          If we knew the destination up front as a driver, the customer for a short run would NEVER get picked up. Those rides actually take money OUT of our pockets, they are not even free.

          It’s a customer eat Uber driver world

        • Jamesteroh

          One thing I wish the uber driver app would do is tell you the designation the rider is going to or at least how many miles the trip will be. If I get a ping from five miles away I’ll be a lot more likely to accept it if I know it’s a long ride or the fare is going back near to my house. It doesn’t make sense to accept a ping 10 miles away for a 1 mile ride or a long ride in the total opposite direction of where I want to end up

    • Ab4thought

      Well put!!

    • Wout

      Yes Uber rates a ONE STAR

    • CaptainHollywood

      dang…
      where do YOU live?

  • Phil Williamson

    Why should you tip someone doing something they do as a part time hobby?

    Uber is turning into nothing more than an unmarked, unregulated, cab industry. The difference is they (Uber drivers) are just working for lower wages and complaining about the lack of tips.

    • Divergent Gent

      Seriously, you ignorant condescending rube?!

      • Satariel

        Can you respond to his comment instead of insulting him? If uber drivers don’t like the pay, they should quit driving. Very simple.

    • PumpToDump

      I think you’re right, if Uber was paying its drivers enough, they would not be complaining for tips. good points,,, As a current driver in Tampa, I’m only making about 10/hr average (now expenses for fuel, cleaning, car services etc… don’t even include)
      Read this story on http://rideordriveuber.com

  • Danoma

    Hmm…I just downloaded uber and was all excited to take my first ride but now I’m worried about feeling awkward and uncomfortable exiting the car. A huge part of uber’s appeal to me is prepaying via the app and not having to worry about cash, calculating tips, eyeing the meter, and so on. I hope tipping doesn’t become an expected thing for uber, or it will eventually just be a glorified taxi app.

    • noname_noslogan

      Try calling for a taxi vs Uber and a 1 or 2 buck tip.
      In the time it takes just for the taxi to show up you could take 5 Uber rides.
      Then there is the cost of a taxi, which is basically you paying for the medallion – which is around $1mil in NYC.

      So, glorified taxi? Not by any objective standard. Can you rate a taxi driver? Even if you did complain about the service, do you think anyone gives a shit at a taxi company?

      Uber should do what Lyft does and include a tipping option. That way there is no wallet grabbing at the end of the ride – which, I agree, is often awkward and disrupts the flow and is a key reason for Uber’s appeal – besides the fact that you can touch a button and get a ride anywhere at most any time.

      Taxi’s are dead or dying and deservedly so. The owners are greedy and pay their employees shit. They try and use government “regulation” to stop rideshare cos instead of innovating, improving their product and making customers happy. Regulations are written by and for big corporations to shut out competition from smaller companies. Taxi cos are doing it with Uber and Lyft etc. Hotel corps are doing it with Air B&B and other room share/house share startups. Banks are doing it with Bitcoin.

      Every disruptive technology that would otherwise thrive and have grown up customers who gladly conduct business with them have big monster mega corps trying to shut them out or down. It’s the rentier class vs everyone else trying to make a buck by actually doing – you know – honest work and providing a service people want. And they use the “it’s for your safety” to justify governments sticking their nose in the trough by making laws that – surprise – generate revenue for government bureaucracy yet provide zero added value and create an advantage for the rentier class.

      • RedPillRenegade

        I mostly agree with you, but I don’t find anything awkward about the tipping experience. I mean the person knows where they are going and how far they are from their destination, they had 10 minutes to sit in the car doing nothing. They can’t in that ten minutes have had the tip ready in their hand and just hand it to the driver as they exit? I think this whole “awkwardness” is much ado about nothing.

        It’s like people at the drive thru at McDonald’s who were sitting there for 5 minutes waiting and then only scramble for their money once they get to the window, wasting people’s time and holding up the line. What were they doing in the 5 minutes between making their order and arriving at the window?

    • Ab4thought

      Spoken just like a cheap person! If you were in our shoes you would want to get tips so do the right thing and carry a few bucks in your pocket whenever you ride with Uber it’s the least you can do for such a cheap but professional ride!

      • Satariel

        Or the driver can find a new job if he doesn’t like the pay.

        • sf_jeff

          Not sure where you are going with that. Are you saying that Uber drivers who don’t like the pay should find a new job? I want to make sure I have your point right.

          • Satariel

            Does that offend your leftist sensibilities?

      • Danoma

        I don’t care about the cost of tipping. The appeal of uber for me is NO CASH being transferred — that it’s all seamlessly done over the app before riding. If a tip is expected, they should add the option to do it on there.

  • The solution is so simple, folks: just build enough pressure from riders AND drivers that UBER adds a user-friendly tip option – like Lyft’s – to their app. No cash needed, just push a button. Easy-peasy.

    Right now the rider is confused: UBER says “No need to tip, unless you really, REALLY want to and the driver refuses your tip at least once.” WHAT?

    And yes, we drivers rate our passengers. Nearly all get 5 stars and we hope that you give us 5 stars (since we can get “fired” for less than a 4.6 rating.
    Did you know that? ).
    So you might want to think twice about letting your super-drunk friend take an UBER ride home with you! If s/he vomits or pees in the car – yes, it happens – YOU, my dear, will get slapped with a $100+ cleaning fee!

    • James Ryan

      How about uber raises the fares a dollar and gives it to the driver. This tip crazy culture we live in is maddening and not having to go through this nonsense is the main reason I use uber.

      • Bob

        You really don’t get it. Uber is not going to do anything for the drivers. They cut fares 30% last year. Do you think Uber cares about drivers? No they do not. No tip, the passenger gets a 4.

        • Satariel

          Then they should find a new job.

          • Kira Cao

            Like your post. I heard Uber gets 20% of the fare, and I think that is reasonable since they need to cover fees of maintaining the system, pay VISA/MC/AMEX etc credit card fees and so on. You are not mean, but some are greedy.

          • Logical

            yes, it was 20% of the fare, now uber takes 25% and even 30% in some markets.(though never raising the rates, in fact lowering them) Lets do the math.. the driver drives 10 miles to pick up some entitled rider as yourself, drives you within walking distance from where you were picked up.
            $5.60 fare – Safe Rider Fee $1.60 – 25% commission= $3.00 and you leave no tip… Now there’s reason for celebration! Please, plan on tipping your Uber driver or don’t get into the car.

          • Kira Cao

            Yes, I will give a tip, and only the tip: forget the tip as an Uber driver, or don’t driver for Uber. ^.^

          • Kira Cao

            Yes. In a free market world I would give a tip, and the only tip: PLEASE forget the tip as an Uber driver, or DON’T drive for Uber. ^.^

          • Kira Cao

            The only tip I will give, is, PLEASE, forget the tip as an Uber driver, or don’t drive for Uber. It is free capitalism market. Everyone is free if they obey the law (rule). A lot of guys find “no tipping” in T&C. If you wanna break the rule, you pay (like go strike).

    • Bob

      Not even close about the score. No tip, all the drivers I know score the passenger a 4. We have a private forum where we now compare notes. If Uber will not act (and they will not) the drivers will lower the score until the passengers catch on to the fact that there really is no free lunch.

      • Satariel

        There is no free lunch. That is why we pay for the ride. If you don’t like it, then stop driving for uber.

  • I dont know about anyone else, but I can say that as an Uber Driver I make about $10.00/hr during late night surging times/weekends, and MUCH less during slow times. This $10.00/hr is after ubers fees, but does not factor in fuel, maintenance, and amenities drivers provided. You can claim miles on your tax return, but the savings is really a joke. After fuel, it’s aprox. $5.50/hr…..thats well UNDER minimum wage! A dollar tip from each rider would make driving Uber worth it, I can’t continue anymore without it. I just had to invest $100.00 in my AC repair, something I would have just done without by keeping the windows down…

    • Satariel

      Then find a new job.

      • NEEDLYFT2016

        Did he say that he wanted a new job or was he really just stating the actual expenses that come out of his pocket and that since the pay per hour is low that a tip would definitely help? How many people tip the Pizza Delivery Driver who stands at your door for a minute or so? Do you tip your Taxi Driver who takes 45-minutes to pick you up and then charges 4x what UBER does? You tip the waitress even though she is just doing her job and doesn’t have to pay for gas, ridershare insurance, repairs, etc.? UberX is the “Low Cost UBER” and has already had its fees lowered for the rider which in turn decreased the money that drivers were earning. Why don’t you say something other than “find a new job”? Is your point that people should just shut up and be happy with what they have or move on to something else? That doesn’t create the dialogue needed for change to occur. It is also these types of conversations that allow regular people to learn the truth and get actual facts and the chance for ignorant people to be schooled. Have to go now and get a $25.00 car wash so no one gives me low ratings cause there are fingerprints on the door and window and then fill up my tank so not only can I get passengers to their destination but also so I can run the A/C at full blast all night for the passengers.

        • Blargg

          I think that Satariel is calling people out on the whiny, entitled attitude they have about Uber and their riders. Basically, things that don’t go their way must be the fault of something negative that Uber or the riders are doing. What if there are no bad people anywhere in the process, that it’s just the current market conditions and either you figure out how to provide some service/value within the constraints, or acknowledge that it’s not happening and look elsewhere? The attitudes shown here only put me further off from ever trying services like this, because I don’t want to deal with people like the drivers here. Everyone’s an enemy in disguise to battle with. It’s really lousy to be around.

        • RedPillRenegade

          Thanks for your comment. I can’t stand these willfully ignorant, callous people like Satariel. You put it beautifully. The thing is, the “gig economy” is exploding in America. Many companies are now refusing to hire people on as employees but keeping them as independent contractors that function like employees. Meaning more and more workers are not getting the benefits that normally come with employment. And this is growing every day. Labor force participation rate is at one of its lowest points in history. The unemployment numbers don’t count this factor or the many who graduated from college but are now underemployed or living at home with parents because of massive student debt burden. It’s tough out there for many people! Good jobs with good benefits aren’t as easy to find as they used to be, even for those with education. These are the discussions we need to have as a society so that we are informed about what is changing in our economy.

      • Jenna Kristianna Haag

        Right just quit, because that’s the solution. If driver’s quit because of poor pay, then Uber would be out of buisness. What is so wrong with equal pay for people who are in my opinion providing great service to us. UBER has saved me many times and I’m glad it was started, but they need to realize they have to pay their drivers fairly.

        • Gustavo Guzman

          Thank you!

        • ricotee

          NO. If drivers quit, uber would raise pay rates to attract drivers. They wouldn’t go out of business — are you serious? This is a capitalist country. As long as people are willing to drive for low rates, they will continue to pay low rates.

          • RedPillRenegade

            You’re partially right. Here is the deal with Uber. Even though they are worth $50 billion, they have yet to turn a profit. They keep rates under market in order to destroy the taxi industry. Since they are sitting on a pile of investor cash, they can afford to operate in the red. The only reason Uber works is because of driver and passenger ignorance. The driver churn rate is extremely high, but since anyone can sign up and become an Uber driver in one day, there’s a huge population to churn through. Drivers only training is a 15 minute video on youtube so there are no training investments involved. Drivers front all the capital expenses(their car). Most these drivers don’t come from the transportation industry so they are ignorant on how to calculate their true cost of driving. Uber does not provide any of this information to them. So many might get look at their check and see that they earned $1000 that week driving but not realize that it’s not profit, it’s revenue and they have to deduct the true cost of using a car as a taxi which the IRS says is 58 cents a mile. If you earn $1000 on Uber, it means you probably drove nearly a thousand miles to get that. Which means you have to deduct $580 from what you thought you made that week. These expenses won’t seem imminent to the driver since their first main expense is gas. But when they go to sell their car at some point and find out it’s worth way less than it should be due to depreciation from all the extra miles and all extra maintenance involved, it’ll then dawn on them that they made minimum wage after factoring in the true costs. There’s a reason a cab cost what it cost. So in short, Uber the market is not fully working here because of driver ignorance. If they truly knew how they were being taken advantage of, many would quit. But many just don’t know yet, because the true costs won’t arrive till a few years down the line. And by that time they may not even be working for Uber anymore.

      • Logical

        Perhaps you should find a new way to save $1. Plan on tipping your uber driver or don’t get in his/her car.

        • Satariel

          Or I will get in his car and pay for my ride, no tip required :)

        • Satariel

          I never have, and never will tip an uber driver. They are not slaves, they are willingly driving for the pre-determined fares. Too low? Don’t drive.

      • Sophie

        Witches like you need to experience hardship for long periods and be forced to consider a driving job like Uber because it’s the only place you can manage to find a way to make legal income …until then, you will remain smug and ignorant witch.

        I hope you never take Uber or lyft, you smug cheapskate.

        • Satariel

          I always use Uber, and never leave a tip, and I never will. Not my problem that you made such poor life choices that the only job you can do is drive people around. Why shod I make up your income? That’s your job, not mine. Don’t like it? Get a new job. Can’t? Learn a useful skill.

          • Sophie

            Honey, not all of life’s results are the products of poor life choices. You will probably never have empathy until you are in the driver’s shoes. This isn’t about you as a rider trying to make up anyone’s income. It’s about having decency and basic consideration which you seem to be sorely lacking.

  • Tom

    If I am not carrying any cash, I either have to ask the driver to stop at an ATM, and then find somewhere to get change, which is horribly inconvenient, or I have to not tip my driver at all, which (to me, anyway) is rude to the point that I am embarrassed to do it. Uber needs to add tipping functionality to its app. I don’t understand Uber’s resistance to this issue.

    • nat

      horribly inconvenient? yes. it must take a whole 30 seconds at an atm.

      • ricotee

        ATMs aren’t at people’s front doors — you have to find, and drive, to the ATM — which may be off-route. Some people bank at credit unions which don’t have many branches. Do they use an out of network ATM and get charged a fee just to tip? Or have you drive 15 minutes to their credit union to get money? Get real. It’s not 30 seconds.

    • Satariel

      Or just don’t tip.

      • Logical

        You may think differently if you held a job in a service industry.

        • Satariel

          I would find a better job.

          • Logical

            Satariel, are you to good to have a service industry job? in any case, the point is, in these types of jobs, you are tipped for your good service, EVEN IF IT’S NOT NECESSARY, because its the right thing to do. obviously you don’t hold a job as such, perhaps no job at all,frankly i don’t care. Was just saying “IF” you did. And unless you have, you have no idea where those who do are coming from.

          • Satariel

            No, not too good, I am not stupid enough to have such a crappy job where I work hard and hope people give me tips like a puppy begging for treats. It is not my fault people chose to work these awful jobs. Why should I have to pay them extra money to support their poor life choice? It is very illogical. If they don’t like it, find a new job. Don’t expect me to give my hard earned money to support them in a situation they chose to be in.

    • Rick Kolody

      Myself and many Uber drivers now use a “Square, Paypal, Shopify, Quicken” iPhone/Android credit card readers so that if you don’t have any cash you can tip with a credit card that goes directly to the driver. Most of us started when rates were much higher. What if you were an auto worker or a higher paid job and they just cut your wages 20% and then another 20% then another 20%. The good drivers are leaving and now Uber is hiring the bottom of the barrel of drivers. They lower their standards so that the not so safe drivers now qualify for Uber. Now, instead of a 2004 or newer car, they lowered the age of the car to 2000 or newer. Really, a 15 yr old car? Uber standards are dropping while Lyft standards are going up. Just say’n.

    • Dan Lee

      If you don’t have the cash to tip but insist the driver to take them to a ATM machine in order to tip a driver? You and the driver are better off just not tipping him since the driver will be wasting even more time with you just because you wasn’t prepared to tip them in the first place. The driver could of had another ride within the 3-5 or even 15 minutes around driving just for a tip unless you plan on tipping big in which isn’t likely since you picked a cheaper share riding option for a reason. I like tips but if it’s going to take extra time out of me where it will cost more money in doing so…you are tipping by not tipping…eating into my time.

  • Mike

    I’m a part time driver for both companies and here’s my experience… I only started 2 weeks ago, but didn’t take my first Uber ride until this past weekend and quickly learned the pros and cons of each company.
    After only 1 weekend with Uber, I decided it will be my last. In the 17 rides I’ve given, I have only been offered a tip 1 time ($5). My earnings will be $140 and for that, I’ve put well over 200 miles on my car. Those miles include return trip miles w/o being able to find a passenger and ride request cancellations, which are things that seem to be overlooked. And as someone else mentioned, the cost of gas, a clean car, and water bottles. The numbers simply don’t make sense for drivers, especially if you’re driving anything other than a Prius. Well, at least not for me and the area I live in.
    With Lyft, I’m approaching 100 rides and I typically get tipped 50% of the time. Most of the time, I’ll have a single passenger ride tipping me $2-5 for a $3 ride fare. I’ve had a couple tip me $20 for a $30 ride.
    I’m a 4.9+ driver for both companies. I always ask if the temperature and music is acceptable, offer water bottles for 5+ mile rides, assist with baggage. Still, the only Uber passenger to tip was for a 3 mile ride.
    Has my experience been similar to other drivers driving for both companies?
    What is everyone’s thoughts on rating non-tipping passengers accordingly (on Uber), to ensure you don’t receive their ride request in the future?

    • Ab4thought

      As I stated before I Drive for Uber and 90% of the customers do not tip! I do however average $1 per mile. Today I got my highest surge ever a 4.9.8 miles and the fare was $86 I started in the middle of the summer which probably was the worst time and I still averaged a dollar per mile as it gets colder I’m hopeful I will make really good money as I get more surge. I’ll keep you guys posted as the months go by can’t knock it till I try for a whole year! But so far it’s very discouraging! Uber doesn’t seem to give a crap about the drivers why else would you tell them tipping isn’t necessary simply the line your pockets! But it’s our choice whether we choose to work here but that doesn’t mean we don’t have the right to voice our opinion!

    • Satariel

      wow $140 to drive 200 miles? That’s great! That certainly covers the cost of gas and wear and tear by far!!

      • Gustavo Guzman

        Work for uber?

      • RedPillRenegade

        According to the IRS the total vehicle cost of driving 200 miles is $116. So he really made $84. If he drove 200 miles, he probably worked about 12 hours(from experience I can say), so do that math, that’s about $7 an hour, and after paying tax at 25%, he’ll have made $5.25/hr. And this is without health care benefits, vacation time, unemployment insurance, workmans comp, sick days or 401k.

        You are so ignorant it’s painful. Please go away.

  • Kira Cao

    Tips is the worst product in the US. Reward the good driver/restaurant by visiting again and recommending to friends, instead of paying extra. For bad drivers or waiters/waitresses, I would pay $0 for the service (let alone tips!) and complain to the supervisor directly. Disgusting tips. As a boss, reward the good workers by promotion and bonus instead of letting them ask customers for tips, and fire the bad workers if they are bad to customers.

    • so what you are saying you should be charged more to off set tipping ? You know waitresses get paid 2.13 an hour ?

      • Kira Cao

        I know they can get other jobs if they are not satisfied with their pay. Or, why not strike? :D

        • DoobzMcgee

          ^– some1 who has never had to wait tables

        • Dan Lee

          I wish everyone would understand that too Kira…that way if everyone felt like you did that they would imply the means. Everyone that doesn’t like the job would just quit to find a better paying job because it’s really that easy. No more workers like waitresses/ waiters or share riders so the ones that are better off financially can do it themselves. Sounds logical?

        • RedPillRenegade

          Yes, because there are all these good paying jobs with great benefits just laying around that people are too stupid to go out and apply for, right? Right? Maybe that explains why labor participation rates are at a historical low.

          • Kira Cao

            Don’t quite understand your point. Anyway, check the T&C to see whether tipping is needed.

    • RedPillRenegade

      There’s no such thing as a free lunch. If you get rid of tips, then the menu prices at the restaurant have to go up. Same with drink prices at the bar. They are going to get the money one way or the other if they are to stay in business. So either way you will pay, and it’ll all average out to the same regardless. At least with tipping, you have the option not to pay if someone was really a jerk to you. I’d hate to be forced to pay an asshole bartender that ignored me the same as I would pay one that was attentive. I like tipping because it rewards people who do a good job, but the pitfall is that unless people maintain the etiquette of tipping, then workers in low wage jobs are vulnerable to getting stiffed.

      • Kira Cao

        Interesting. Why not tip flight attendants, cooks?
        Also, that is my philosophy that it is their bosses’ responsibility to award attentative waiter/waitress. Good service, good food will win customers back and their high recommendation to their friends. In this case, the bosses should just value the good waiters/waitresses by awarding extra money since they could help the reastaurant make profit, and just fire the jerk ones.
        Finally back to the price issue, I prefer to have a fixed price rather than having the money out of my pocket with uncertainty.

  • abhilasha

    use this referral code and get a free ride : ABHILASHAP13UE :)

  • Felix Mikh

    fudge tipping. this tipping society is out of control. all the waitress did is LIFT a couple plates to your table and ask if you need a refill. that is PART of the service. the OWNER, manager, business, needs to take care of the tip onmyminddailycom

    • Gustavo Guzman

      Agree. Raise prices pay fair prices for celebrity status.

    • DoobzMcgee

      Fudge you. Dont use uber if you dont tip

      • What? Uber says not to tip. Why would you tip when the agreement is you don’t tip. The same agreement the driver makes when the driver signs up for Uber. You don’t tip with Uber. If you want to, fine, free country. But the agreement is no tipping.

        • There is no “agreement” that you do not tip. No service job requires you to tip however understand these people are providing a personal service… Do you tip the person who delivers your pizza even though there is a delivery charge already added?

          Uber charges a safe ride fee, that is paid by the driver not Uber. That is not an included tip. The driver is also responsible for cleaning, maintaining and fueling their own vehicle.

          Uber is saying you should not feel obligated and you shouldn’t if you were unhappy with the service/driver. If you were happy with the ride/service, express that with a few bucks. Nuf said.

          One last thing to keep in mind regarding ratings at the end of your ride. Uber considers anything less than 5 stars a failure.

          • Wout

            Exactly, it is a personal service and you put your heart into to it to provide a good experience, it is a ridiculous act of disregard for their drivers by Uber by not putting a tip button on their app.

            Overall, Uber is a very nasty typical corporate outfit.

          • James Pickard

            As an Uber driver I agree with tipping the driver. You are receiving a service that is less than half the cost of a cab ride, and in most cases better than a cab ride…so why not show your gratitude with a decent tip!

      • lad

        I AGREE, UBER IS A SERVICE SO YOU SHOULD TIP YOUR UBER DRIVER..EVEN IF YOU TIP YOUR UBER DRIVER YOU ARE STILL WAY AHEAD OF THE FARE OF WHICH YOU WOULD PAY A TAXI DRIVER..REMEMBER THIS ,YOU WOULDNT GO EAT OUT AT A RESTARAUNT AND NOT TIP SO WHY WOULDNT YOU TIP YOUR UBER DRIVER…and also understand an uber driver has to pay their own gas and maintenance on their vehicle ..AND TAXI CABS DO NOT…PLEASE TIP YOUR DRIVER..THANK YOU

    • 2011CTSV

      With the waitstaff example, waiters typically get paid much less than minimum wage and REQUIRE tips to make up the rest of their salary. This is how cheap restaurant owners get away with paying their waitstaff criminally low wages. The solution is not tipping, the solution is for restaurants to pay their waitstaff a living wage. But until that happens, receiving tips is literally how waitstaff make a living.

      • Wout

        exactly. Minimum fares have to go up.

      • And they won’t be going up until people stop tipping.

  • Sammy

    I have a completely different experience to share. I’ve driven uber for 7 months now, 5 times a week, 6-7hrs a day and most weekends 12 hrs. So I do more than 200 rides a month. In total, I make $28/hr. Uber recently sent me a charge back card that I could purchase fuel with and that way they deduct it instantly from my earnings. I like it cuz it helps me keep an eye on how much I spend on gas.

    One thing I will disagree with a lot of grumpy uber drivers is over analyzing everything like gas, maintainance and cleaning. Let me ask you this, do you use a full tank of gas for every ride? Do you clean or service your car for every ride? So why would you factor all that in for every trip you take? I understand that uber is screwing us all, and I’ll tell you where they do it most, not in the places you all are looking at.

    1. Tips: Uber tells riders not to tip, but a rider with common sense would know that a $4 (-uber safe rider fee) does not include tip. Where was it written in their receipt that they tipped? Even without being told…Uber riders are cheap in general, that’s the point of skipping a taxi?.

    2. Surge. Uber manipulates surge to shift drivers to locations where there are more riders with less drivers but halfway there, the surge disappears. You’re stuck. You didn’t really get that surge you traveled for did you?

    3. Uber uses dummies for customer service. The only real person is the twitter handler. Other than that, Goodluck in getting a direct response that actually answers your questions.

    4. Why do drivers feel they have to offer refreshments in their car just so they can get a 5 star? Is it that bad? I don’t give anything in my car other than rides. I don’t even allow eating in my car and I still maintain a 4.83 rating and still get requests. I actually rate Uber riders that didn’t tip me 4 stars. Yes! I said so because as long as I’m concerned, a perfect rider is a rider who appreciates.. My car is brand new and always squeaky clean with fresh air. That’s enough! When riders go to expensive restaurants, they spend $$$, then they request a $5 uber and give you BS, then expect a 5 star and never tip! I’ve never offered anything and my riders leave happy. It’s a waste of money. It’s a ridesharing not a party.

    So if you feel you’re making less money, it’s because you chose to. You have to watch the traffic to figure out where to drive and when to. I know areas where majority take $4 uber and I avoid there because you burn more gas with short rides. Lastly, go to busy city areas. I drive 50 miles to and fro, just to get to the city. So while you complain, think of things you can do better, like getting a fuel economic car. I only buy $60/week = 800 miles. But of course I use more miles in my car. Save your money from buying water, candies etc. That’s why they don’t top because they feel like you’re Rich enough to offer goodies for a $3.20 ride cut. Goodluck.

    • NEEDLYFT2016

      I agree. I also wanted to add……….The “Low Cost Uber” is the service they are paying for but expect to be treated like they are a celebrity and I am their personal chauffeur. Ha! They are choosing to pay the cheap service which is regular people (mom’s, veterans, students, etc.) picking you up in their personal vehicle and then dropping you off safely. If they did that then give them 5-Stars cause that is all they were supposed to do. Don’t sit in the back of my car and think that you are something something cause that attitude is reserved for people who can afford the Limo’s and Town Cars.

      • Gustavo Guzman

        Driving 30 mins to a 3 block ride. Very profitable. If you cancel too many ride. Deactivation. If you receive too many 4 stars… Deactivation. Do you guys want inexperienced, bad drivers, bad cars? It’s up too yall.

        • Wout

          second that, once Uber runs out of fouls to sign up for this gig their business model is in the ground and the service disappears or is re-invented.

          Currently the driver is getting shafted in order to provide a cheap fast service for riders.

    • ricotee

      Riders don’t know that anything about a safe rider fee or commissions that uber takes. They know their fare is $4 and they know when they signed up for Uber, Uber expressed that you do not need to tip your driver. End of story.

      • RedPillRenegade

        Well, people should stop being automatons and think a bit more. I mean when people buy that $5 shirt from Walmart, considering it had to be constructed, packed, shipped all the way across the pacific ocean, trucked to your store, how the hell is it so cheap? If something is cheap, it means someone along the chain is getting majorly screwed. Dig deeper and you’ll find kids in sweatshops ensuring that our products are “cheap.” It’s always good to be an informed consumer and not just automatically take the cheapest route. It’s okay to use Uber as a passenger, but definitely tip them because 1) Most of them are making minimum wage when you deduct the cost of using a vehicle as a taxi and 2) People think nothing of tipping a taxi driver who actually provides worse service and dirtier cars on average for twice the price, so I can think no reason why you wouldn’t throw an Uber guy a buck or two when he just saved you half the fare you’d have paid with a cab while giving you a better customer experience. Not tipping an Uber driver makes zero sense to me. I tip cabs, Uber and Lyfts, they all provide the same function to me, so either tip them all or tip none of them.

        • KrisN

          I have decided to stop being an automaton. I automatically give uber drivers 5 stars because I know their livelihood is impacted by customer ratings. But, I’ve now heard that uber drivers deduct a star if I don’t tip. Why should I give 5 stars and not get them reciprocated if we both met our basic agreement? So, I won’t be automatically giving 5 stars. Four will be my maximum because, to be honest, there’s nothing any uber driver (after the dozens I’ve taken) has done or could do to warrant a stellar or outstanding ride. And, if they get lost, are late, or drive badly, I won’t be an automaton and give them 5 to protect them. No, I’m going to give them the 2, 3, or 4 they deserve, since I’m expected to be exemplary when they aren’t.

          And finally, I know this doesn’t apply to everyone, but I can easily afford a cab ride and tip. What drew me from taxis to uber was that I could get picked up at my doorstep (although one cab company in DC does this), actually see upfront the cost to get to my destination, and not have to worry about the tip. Like many, I had incorrectly thought the tip was built in. I didn’t care about the make or condition of the car (as long as it wasn’t nasty), whether you talked me, or whether you offered me refreshments. I just wanted to get to my destination safely. Now, with uber drivers expecting tips with no automated system for doing so, meaning I have to constantly go to the ATM or find ways to break change, and this growing resentment if I don’t tip, as a passenger, I don’t see the incentive to choose uber over taxis. I’ve taken dozens of uber trips and I have yet to receive stellar service. That’s the downside of a tipping society. In too many instances, people expect an automatic tip or a minimum percent when they’ve done nothing stellar to warrant it. I tip, where I knew it was expected (again, I didn’t know with uber until yesterday), but I promise you, most of the times, even when I’ve given 20%, most of the service has not been stellar and, to be honest, there’s nothing many of them, especially a driver, could do that would seem extra. And now, knowing there is this growing resentment among several uber drivers towards passengers and this bristling about us strangers in THEIR car…. I wouldn’t normally get into the personal vehicle of a stranger; so, getting into one via uber was already uncomfortable enough to me at times. Now, with the feeling these drivers are resenting me and my space in their vehicle, unless I tip them, is the nail in the coffin for me. You have a right to demand tips and make it known. But, I have right, also. And, I am going back to the taxis and public transit. I live in a nice area, so I don’t worry about the buses or finding a cab. Oh well, it was nice while it lasted uber. Maybe if uber adds an automated tipping option that will keep drivers from bristling with entitlement and resentment about passengers, I will consider them, But, for now, since there’s really nothing to set uber apart from taxis thse days, I’d rather go back into the impersonal taxi system, where there’s not this more intense expectations regarding the basics of their vehicle- no feeling that I should be “grateful” they let me ride in their vehicle.

          • ShadowRising

            Maybe you don’t realize that giving your driver less than 5 stars is vote to fire them. Drivers have to maintain an average of 4.5. If they fall below that they’re on thin ice. At 4.3 they are automatically offboarded. It’s the same with Lyft. So if a driver is in no way offensive, give him 5 stars. Otherwise you are going to get him fired for nothing. Secondly, as a passenger, it doesn’t matter if your rating dips to 4.3, they don’t kick passengers off the platform unless they are violent or something.

            As for tipping, if you tip a cab driver, I see no reason not to tip a Uber or Lyft driver. If carrying cash is a problem, then take Lyft, you can tip through the app. I only ride Lyft and I give $2 each ride. $5 if I’m going to the airport.

          • Julio Vicente Arias

            Well…it seems that it is US (riders) against THEM (Uber Drivers), so let the low start rating war begin! I’m not tipping: that’s it.

          • DoobzMcgee

            You are not a nice person. I hope I never have the misfortune of picking you up.

      • CaptainHollywood

        you don’t need to tip your waitress or a cab driver, either.

    • RedPillRenegade

      A few things. You said you make $28/hr. Are you driving UberX? Are you in NYC or SF? If none of these are true, I highly doubt you are making that when factoring in the true cost of using your vehicle as a taxi, especially with a brand new car(which is foolish because it’s at the peak of its depreciation curve). Are you including deadhead miles? You can’t just look at Uber’s statement of how much you made per hour because they only include the times a passenger is in the car. Anyone that has driven Uber or taxis knows that 50% of your time/miles in the car is without a passenger and this is a cost that has to be factored in as well in this business. Are you deducting the 58 cents a mile that it cost to operate a vehicle? If you drove 100 miles that day, it actually cost you $58 in vehicle operating costs which factors in fuel, tires, depreciation, future maintenance due to increased wear and tear, etc. So that has to be subtracted from the money you thought you made. I’m very skepticle that you are making $28/hr after all true costs are taken into consideration unless maybe you are driving for one of the premium Uber services. If you are on UberX, then you are an extreme outlier and nothing more. Most people driving Uber X when factoring in all cost are making minimum wage. http://uberpeople.net/xfa-blog-entry/how-to-calculate-costs-as-an-uber-driver.23/

      • CaptainHollywood

        interesting that you call them deadhead miles. do you get a lot of those screaming around the city empty looking for surge rates?

    • Jamesteroh

      I’ve never understood riding expecting bottled water. If you ride in a cab you are paying more than an Uber (unless it’s surge pricing) and I have never had a cab driver offer me bottled water, to let me charge my phone, ask my what kind of music I want on, etc. I always rate five stars to a rider that tips. Unless it is a high surge period or the rider is only going a couple blocks from a downtown place to another downtown place, they are getting rated 4 or lower. And I’m so irritated with all the cuts Uber is making that I will only pick up riders with a high rating (usually 4.85 or higher). If a rider doesn’t want to tip that is there right, just like it’s my right to give them a low rating to warn other drivers and to decline their ping for a higher rated rider that is a lot more likely to tip

      • KrisN

        And, I will automatically start doing the same with uber drivers. I used to give 5 stars, as of yesterday, to all uber drivers, even unfriendly ones, if they just performed their jobs- got me to my destination on time. But, no more. It works both ways and it impacts you way more than me, because my livelihood is not dependent on your ratings. Not to mention, I live in an area where taxis abound and I can easily afford the taxi and tips. I will be going back to taxis, thank you. By the way, most of us don’t expect water or phone charge, etc. I prefer to keep the rides impersonal. Maybe uber was a bad idea after all, because I feel many drivers now feel we should be grateful you let us in your vehicle, never mind that we’re paying and honoring the agreement we have with uber. Why punish the passengers? Because we’re the low hanging fruit. I must tell my friends and family about this.

        • jvalentino11

          I guarantee you are still taking Uber. Guarantee.

    • KrisN

      I always rate uber drivers 5 stars. I’ve been on so many rides, but have never had one do something outstanding to warrant five stars. But, because I know their livelihood is impacted by the rating, I automatically give them 5 stars. After all, they completed the basic agreement, gotten me to my destination. But, you’re saying that sentiment isn’t reciprocated to your passengers? We shouldn’t expect or care about our ratings, that if we didn’t do something crazy, that we remained polite, we should still not expect the full 5 since we didn’t tip? Thank you for that perspective, I think that I really need to change my approach and start automatically giving 3 or 4 stars. After all, if we both honored our basic agreement, why should I just keep giving uber drivers 5 stars? Even ones that got lost, were late or bad drivers, I gave five stars, because I wanted them to still retain their position. But, no more.

  • Sammy

    I forgot to add this: Don’t drive out of town to pick up a rider. I don’t drive more than 2 miles to pick up a rider. If it’s busy like high surge then why leave town? Chances are that they’re always in a hurry and will cancel before you get there. Then you turn back with $8… Don’t waste your time trying to be too nice. Riders don’t care, as long as they get cheaper rides. Visit Uber Twitter handle and read complaints. Then you’ll know how dubious Uber and their riders are.

  • hillrider

    No tipping is the BEST aspect of Uber. Makes the experience simple and hassle-free, like a taxi in Milan, Tokyo or any other civilized place. The price includes “tipping”, with no pressure to add anything more. Peace and happiness.

    • Sammy

      Except that there’s no tipping included!

    • Bob

      The truth is we new Uber drivers rate you a 4 if you do not tip. Once your score reaches 4.5 no Uber driver will give you a ride. You think we are making a fortune on a $3.80 ride where Uber takes a buck off the top and 20% of the remainder?

      • Ab4thought

        This is not true I never give someone a 4 for not tipping me and I would say 90% of the customers do not tip and I still give them 5! Only time I give a lower rating is if they’re rude to me but in my opinion the fastest way to get a poor rating from a driver keep them waiting longer than 5 minutes! So one of the feet great features about Uber you can see at the drivers approaching minute by minute so there’s no excuse for you taking longer than 2 minutes to come out we don’t get paid for waiting and God forbid we ask you to let us start the ride most people say no!God forbid we make $0.15 per minute! Tell me no and I’ll cancel on you immediately! Then I wait for the phone call asking me why did I leave and I get to give them a piece of my mind without them being able to give me a poor rating. Bad enough we only make a dollar ten per mile and $0.15 per minute and they think I’m going to wait for them outside all day on the weekend when it’s busy, I don’t think so !!

      • UBET

        This is my new policy, too. The lower ratings will alert other drivers not to bother. If the passenger doesn’t like tipping, no prob! They can call a cab company when Uber drivers take forever to pick them up if they ever do. They keep telling us to find another job if we don’t like it. Well, they can find another company.

  • Bobby Long

    I straight up asked my uber driver and he refused to take the tip, saying it was all included in the fare. I still feel cheap when I don’t though.

    • nat

      that driver is one of two things:

      -scared of a bad rating

      -an idiot

      • Ab4thought

        I’m never scared of a bad rating. I’m very confident that my professionalism will always get me a 4 or better. Only once I had a customer that wasn’t at the right location and made me go in circles 4 times and then he got frustrated on the phone with me so I hung up on him and cancelled because I know that it was going to be awkward in the car and I wasn’t going to kiss his butt and get a bad rating at the end. Catch another ride sucka!

        • Logical

          4 or better? 4 is failure.

  • Levy R.

    This is some really good advice about how to tip your taxi driver. It can be hard to know how it works or whta the best way to do it when you don’t use one too much. That way you know what to do when you do use one.

  • Ab4thought

    Mr Willis you are an educated man!

  • Satariel

    If they don’t like it they should find a new job. No one is forcing them to be uber drivers.

    • Kira Cao

      As I advised previously, yes, why not strike? :D

      • sf_jeff

        Because the New Deal ended.

  • Satariel

    It has to start somewhere.

    • GeneralGrim Reaper

      It has to start with you keeping your comments to yourself

      • Blargg

        Yes, we should stop having a conversation if people share views that some people are uncomfortable with.

  • Satariel

    I can’t stand people who tip. they are ruining it for everyone else.

  • Ubergirl

    Great article. As a driver, I appreciate the tip. uber changed the rates and deductions recently taking higher percentage of earnings. The more tips I get goes back to providing my customers more amenities like water beverages and snacks and covers fuel costs. I guarantee you will see more drivers shorter wait times and great service.

    • RedPillRenegade

      Please stop providing these people with snacks and water. You are a driver. Your job is taking them to point A to point B. I wish people would stop giving passengers free shit as it raises their sense of entitlement and they come to expect this as normal without even leaving any tip for it. Uber drivers don’t make enough to be buying free food and drinks for passengers! Let them buy their own damn water and food.

  • Ubergirl

    Restaurants and hotels taxis will raise prices to cover wages tip or not it goes back to the customer. There. You just got a quick tip in business and economics. Someday we’ll just live on good wishes and air!? RIIIIIIGHT!

  • Ubergirl

    I could spit in the air and get a better reply.

  • You are right a 10 hamburger at a restaurant should be 20 dollars with the amount of money raised going to the waitress , since they only get paid 2 dollars an hour

  • Andre Guerrier

    I just started driving with uber.
    Drivers should NOT be tipped ! Uber’s appeal is not having to tip, and it should stay that way.. The surge pricing makes up for the low fare rates.

    • RedPillRenegade

      I half agree with you. If I catch a 2x or more surge right I don’t feel stiffed if they don’t tip since you made good money on those. But if it’s a minimum fare ride, those are often a loss for a driver. So they should definitely tip on those. But how many of any driver’s rides are going to be surge fares? Maybe 15% at most.

    • Logical

      you may feel differently now a few months has gone by.

  • Uber says not to tip on their site and they offer no option in the app. If tipping should be done/expected, Uber and their drivers need to figure it out and not tell customers not to tip and not have an option in the app. Putting the customers in the position of figuring out isn’t their problem, it’s Uber’s. Drivers that don’t like Uber’s stance and statement on their website could certainly go with Lyft

  • PumpToDump

    I was reading from http://rideordriveuber.com and it stated that all drivers should boycott uber (log off) on a Saturday night, and they’ll understand how much uber drivers really worth…

  • PumpToDump

    As a current Uber driver, I’m not receiving any tips from Tampa FL riders at all…

  • Gustavo Guzman

    Tipping is bad agreed, yet we do like to be appreciated. Do we get paid to open a door, carry luggage, be an experienced driver and going the extra mile. (Water,Mints)?

    We are want to provide a friendly/safe ride at a fair price. The city needs to intervene and set prices for each market and eliminate tipping if so.

  • Gustavo Guzman

    LoL, nicely done.

  • Danny

    It upsets me that I can’t use Uber because I never carry cash. Lyft actually costs more, but since they have tipping in the app, I either use that or just call a traditional cab. As soon as Uber brings in a tipping feature, I’ll gladly start using it again.

  • Sam

    Then take the processing fee out of the tip paid to the driver. They would much rather get 0.97 of each dollar tipped than nothing at all.

  • What’s the confusion? Uber says you don’t need to tip. It doesn’t matter what a driver thinks. You’re paying Uber. Sure, if you were truly happy with your experience, you can tip; it’s a free country. But don’t feel bad for not tipping. Uber says not to, and that’s the deal you make when you sign up, it’s the deal the driver makes when the driver signs up.

    • RedPillRenegade

      Dig a bit deeper. What Uber corporate says is not necessarily what the drivers would say. Have a social conscious and don’t just be a mindless consumer. If a ride is that cheap, then someone in the Uber hierarchy is getting screwed. Hint: it’s the driver. It amazes me that people will get a ride on Uber at half the price of a taxi with better service, yet tip the taxi driver and give the Uber driver nothing. A $10 Uber ride would cost about $20 in a taxi. The Uber driver saved you $10! If you tip the Uber driver $1, that would make your cost still about half as cheap as a cab, and it would make your Uber driver’s day because this will help pay his gas and maintenance in what is basically a minimum wage job.

      • Thinker

        I’m not using Uber to make the Uber drivers day. I’m using Uber, and they say not to tip. It’s what they’ve sold the service on. If an Uber driver wants more money, take that up with Uber. I pay the rate I’m agreeing to. I shouldn’t be forced into tipping for a service that doesn’t require tipping.

        • ShadowRising

          Who is “they”. Travis Kalanick that is a billionaire, or the guy who is actually driving you around and has to front the cost of doing so out of his own pocket? Not that you’ll ever do it, but someone like you need to try it for just one week and I swear you’ll have a totally different perspective.

  • Dan Lee

    I was tipped with three coupons to eat at Pluckers. lol

  • jman916

    The reason why they say not to tip is to 1. Make it easier for customers to take rides and 2. They dont make money off our tips, which is why they wont put the tip feature in the app, they have no interest in investing in their drivers if it will not pay them back in anyway. This says a lot about what kind of company uber is. Oh yah and they are trying to replace us all with driverless vehicles, if they were not facing legal roadblocks they would already be on the road.

  • Mike Niner

    LOL. Now there is an empty threat. What are you going to do ban all people with the name of Satariel? How are you going to know who the actual person is behind the Disqus account?

  • Marshall Muniz

    The average tip for me was $3.50 in a taxi and $5 from McCarron airport. People just toss money at you
    on the weekends. Everyone seems to have this natural affinity for uber drivers so if they were encouraged
    to tip you can bet they would have no issue with it. Especially in Vegas their not here to be cheap asses!
    So as a result of not being encouraged to tip they tip 0 every time. Wish passengers had a clue your not
    supposed to stiff the much coveted UBER driver. I’d bet some would tip $5 if they could on their the app.

  • Mandii

    I just started using uber. I hate the fact they don’t have a tip button. I am thinking of switching and trying out Lyft even though it is supposed to be a little pricier. I don’t have to worry about carrying cash and my conscious is in the clear tipping.

  • Horacio Salinas

    Since tips are rare, specially with this uber policy; I rarely accept requests that are more than 12 min away. I figure with the extra-gas and time I’d spent, the profit would be even lower,(people don’t seem to take this into account when they request a ride) that’s without even consider the risk of a cancellation by the rider when I get to the pick up location or when I’m half way, in witch case I may not even get the cancellation fee. I bet most experienced drivers are doing the same, so if you have a hard time trying to get an uber ride in a low demand area this might explain it. But chances are there’s always an inexperienced driver who accepts every single request he gets. So if you get a driver who is going to spend 15 min or more just to get to you, you may want to consider some kind of compensation. The first time I used uber as a passenger I actually thought about this at the end of the ride but I didn’t have any cash and of course the uber app didn’t have the option to tip.

  • RedPillRenegade

    Uber drivers would have no problem eating the 3% transaction cost on a tip. Your point is nonsense.

  • Xcom78

    If you do not tip then you are a cheap with a major character flaw. I don’t give a dam what some nameless company says. I tip in cash always. The same people who don’t tip uber drivers are the same cheap pigs who refuse to tip waiters or the maid who cleans their hotel rooms. None expects you to make it rain cash but every single person working a servant type job deserves a tip and a handshake including delivery people. Its about being considerate, having class and thanking them for their service not about making up what they should or should not make.

    • Pell

      The whole point of Uber is the “cashless” ride. I always tip Uber drivers about $2-3 IF I have exact cash, which is about 50/50.If I don’t I am not going to get a rental car on vacation because I have no time to go to an ATM to tip you… Uber should have an in app option since their website promotes the service as a cashless alternative. I don’t mind tipping you but I hate this damn entitlement mentality when you willingly signed up for a service that puts on their website tipping is not required in clear letters. So actually now YOU sound inconsiderate. Be a cab driver if you don’t like your current contractor arrangement due to tips. You should read the fine lines on how your job is marketed by Uber.

      A couple days ago on vacation….. I tip my Uber driver and she says “you know you don’t have to tip right”. Confusing as a passenger. Then in general they are always surprised when I tip them as if it’s rare….. That goes to show that Uber riders and even many drivers themselves are under the impression that tips aren’t required. And since it’s not on the app, it’s inconvenient for a large % of passengers to carry cash just to give you 3 bucks on top of the fare. Other drivers seem to get that but you don’t. Again your beef is with Uber.

    • Julio Vicente Arias

      Well said Uber Driver!

  • Thinker

    With all due respect, I’m paying Uber. It just so happens Uber is outsourcing the driving to an independent contractor. That’s not my concern; I’m using Uber to get a ride from A to B. If the driver wants more money, the driver can negotiate a better rate with Uber.

    • Logical

      point well taken.

    • James Pickard

      The way I see it Uber drivers are providing a service to you just like a server, bellhop, or delivery driver. If you choose not to give gratuity for poor service that’s understandable, but if you don’t tip because you’re a cheapskate then you are cheapskate jackass…you can justify not tipping the driver any way you like, but the fact still remains!

  • Satariel

    Do you think I care if a crybaby on the internet thinks I appear inept or entitled simply because I made logical statements?

  • Kira Cao

    Interesting argument. It is free capitalism market. Everyone is free if they obey the law (rule). A lot of guys find “no tipping” in T&C. If you wanna break the rule, you need to do something (like go strike).

  • Traveler

    Just a warning I learned this week. They want tips. I never had, then a driver enlightened me that I have a 4.5 rating which surprised me because I’ve never had any unpleasant experience and always give drivers a 5 even though the car wasn’t spotless or didn’t smell great…figure they’re just trying to make a living. He said I didn’t “look” the part of a low ranked rider. As we talked he told me it’s probably because I don’t tip. But he further said that if you drop down towards 4, that drivers won’t take your request and you wait longer. So for this week I’m tipping, but frankly may as well go back to taxis since pretty much all of them have gone to accepting credit cards, mostly using Square D which instantly sends email receipt then when Uber gets more current and adds tipping option it will definitely swing things more in their direction again.

  • Felipe

    As a user, I won’t tip as Uber recommendation. I don’t want to deal with money and it is an Uber advantage. The driver knows about it. If the drivers are not happy, they should work on something else or maybe using other app.
    The user shoudn’t be concerned about all chain of service. Are the driver concerned about the user expenses or earnings?
    There is a fare rule and that’s it. No one is forced to accept it.

  • Wout

    I figured out my true earnings after paying for gas, oil changes, tires, other maintenance and car value depreciation. What passengers don’t realize is that the driver only gets paid between $2 and $8 an hour for driving after all expenses. This wide spread is due to distance traveled, the short rides kill a driver’s income and the long ones make up for it. The problem is not the tipping, it is the minimum fare, out of a $4.95 minimum fare in Denver the driver gets $2.40. For that the driver has to drive to you and then to your destination. On average in downtown Denver the minimum fare costs the driver 20-25 minutes, meaning they are essentially paid $5 an hour and they still need to pay for gas, oil, tires, etc. So they actually lose money on those rides. A dollar tip is all they really earn and Uber tells you not to tip them.

    Uber passengers get a cheap and fast deal, Uber gets rich, the drivers get taken to the cleaners.

  • Kira Cao

    So you know you will get no income during strike. If it is your preference you need tip from Uber guests, let them know before they start their journey. Again if the “T&C” still has the word about no tipping is needed, and you don’t wanna change the rule, you can just “TAKE IT OR LEAVE IT”.

  • Kira Cao

    Know the reality, know the rules. Ask your boss (Uber) for tips, not the passengers.

  • Thomas Martinez

    This ridiculous. I don’t get tipped for doing my job. I get paid to do my job. If you need tips to make driving for Uber worth it, then something needs to change about how you’re getting paid. I’m not being a cheapskate, charge more for the ride and I’ll pay that! I hate American tipping bullshit. I think the tip should be built into the price.

  • Alex

    I can’t give a cash tip, because that would be tax free. And shouldn’t we ALL be happy to pay our taxes? I don’t see why i have to pay taxes and they don’t.

    • xstratusx

      That’s a weird reason. Haven’t you given cash tips to waiters before?

  • James Carvin

    I’m an Uber driver and I never refuse a tip. That quote is from training advice to drivers from Uber in order to get five stars. It is not policy that a driver must refuse before accepting. It is a suggestion. Sure a rider will more likely give five stars to a driver who only accepts a tip if a rider insists. That’s obvious. That’s all Uber is saying. They want excellent people out on the streets, but if tips are allowed, they are allowed. Therefore refusing them may positively effect ratings but other than that it’s just stupid. Many drivers misunderstand this, convey it to riders as if it is Uber policy, and then the myth perpetuates. Those of us who do it full time and depend on tips for decent pay as Uber continues lowering fare rates at the driver’s expense are quite annoyed by that, especially when so many people believe the tip is somehow included in the fare.

  • Quote 1 – “If they do not like their job they can quit!!!!”

    Quote 2 – *paycheck comes, sees taxes* “I hate people that refuse to work, tired of my taxes going towards welfare collecting bums!!”

    – Same Person

  • xstratusx

    Just took Uber for the first time and was unsure about tipping. The driver said tipping was optional. Even after reading this article, I still wouldn’t feel right NOT tipping them! He was nice and offered me a water. I gave him 20%. It just seems like an industry where you should tip, like waiting or hair.

  • Stacy Adams

    I live in Connecticut and we don’t have uber around here. Mabey we do and I just don’t use it because I have a car. Anyways.. We are going to disney world and was looking into taking a uber to target (about 5 to 10 minutes away depending on traffic) I was searching to see if a driver would wait while we ran in and bought soda/snacks. My best guess is it would take about 20 minutes at the most. I assumed uber was like a cab and the meter ran while you your running your errand but from what I have read this is not an acceptable thing to ask. My question is, what would an appropriate tip to offer if the driver was willing to wait while we did our shopping? I wouldn’t want a driver to miss out on making money on another fare just because he was waiting for me. I would rather tip the first guy extra than order another car. Thanks for any advise!!

  • Katie

    I live in San Francisco and being the enormous-cost-of-living place that it is, a lot of Uber drivers are not making their ends meet. There are actually solutions available out there for easier tipping. This app called RideThru recently introduced a way to tip your driver even if you don’t have any cash (which more often than not, they don’t.) It scans the passenger’s credit card and offers an easy $1, $3 or $5 tipping option that works with the driver’s paypal account, so it’s secure. This is just one of many ways we can accustom passengers to tip, as Uber already takes a really high cut from their earnings.

  • Thomas Raven

    I hate when tips are expected, as they are when even terrible service is provided. The tips are built into the wages of many service providers, so no tips mean crap wages. I’d much rather a service professional be adequately compensated by their employer, with tips added when someone really goes above and beyond.

  • obloodyhell

    I will offer some experience from Pizza delivery… For both, take the price of a gallon of gas. Add about 50 cents for each “inconvenience” — gated community, rain, rush hour, had to call you to come down and wait for you, long distance from pizza place, REALLY obscure address — then subtract the same for the occasional — you waited outside for them, you’re 3 blocks from the pizza place… add that all up, now “round down mercilessly” — for 4.99, that’s 4 bucks. THAT is a good way to come up with a tip for a pizza driver.

    I’d suspect that it’s not dissimilar for an Uber driver. You can likely figure rules from that for Uber, too.

  • ShadowRising

    But not all cities have NYC’s expensive medallions. And the cost of a cab is still substantially higher than taking Uber or Lyft. The reason for this is that many rideshare drivers are ignorant about the true costs of using a vehicle as a taxi. I’m pretty sure most don’t have a clue what their vehicle cost per mile to operate. And how to determine if they are operating at a loss. The thing with driving is that the costs of driving aren’t immediately apparent. When you have to spend $4000 on a rebuilt transmission on a car that’s 4 years old, you’ll have to factor that in to what you made driving for Uber. You’ll also have to factor in the rapid depreciation you’ll experience as you’ll put on easily 100-150 miles a day in addition to your own personal use.

    So taxis cost more because they know the real costs of driving and price accordingly. Ride share drivers by and large don’t. At the present time, neither or Uber or Lyft is making a profit and is thriving off venture capital. So prices will have to rise eventually to something similar to taxi rates for this model to be sustainable.

    • Armando Al

      Ok. Look at other countries and their less regulated taxi markets. In Mexico, taxis are extremely cheap, and cheaper than Uber, and taxis with higher standards (similar to the cabs in the USA) cost more than Uber. However, Uber is dominating the market. Cabs are expensive because of regulation and limiting market entry, not because they factor what it costs to do a ride. I have taken Uber and cabs in a lot of countries and most of them tend to be cheaper than in the USA, and the ones that were more expensive were also limiting the entry of competitors (other taxi drivers) to keep supply low. The same scheme applies everywhere else in the world.

  • Hunter

    I am happy to tip if these guys and gals if they need the help. However I don’t think carrying cash is the way to solve the problem. The whole reason I take uber (and i love uber) is to not have to deal with that every time. Hopefully the app thing gets fixed cause otherwise I could just take a cab.

  • Sophie

    I guess all the college graduates working at McDonald’s for minimum wage just don’t know they have the choice of six figure jobs if only they they were aware?

    Hey, somebody go tell all those college graduates and skilled people they DONT have to work at their low paying jobs!! And that if they’re not working at s job that allows them to pay their bills and lets them sleep without worrying about how to pay the rent , then it’s all their fault !!!

    • KrisN

      You presented that option as if that is the only one. As a college graduate who’s worked in factories, fast food, and grocery stores, I didn’t expect a 6-figure job. The conditions were rough and low-paying but I knew that I needed to work and my CHOICE in that scenario was to work, rather than starve. I knew those jobs were was temporary and just had to rearrange my priorities (especially when it came to spending) based upon what I could afford. I never blamed someone else for where I worked- to be honest, I was glad I found work, even if only a trickle. After my first masters degree, I couldn’t find a job and ended up worked as an aide bathing and cleaning poop off of clients with physical and mental impairments. I never felt that I was too good to be doing that job, or that someone owed me more, because I had a degree. I just did my job to the best of my ability. Doing otherwise can make your resentful, bitter, and cynical. And, in that case, you lose. I was grateful for those jobs, but I knew they were temporary. Again, no expectations of a 6-figure job. I’m not saying it was easy, but, like a lot of things in life, you do what you need to do, you make that choice. And you don’t blame others for it.

      • Mary Fuqua-Castillo

        Okay, MOM. Now that we have had our little heart-to heart… can we be real for 5 seconds? NO ONE is expecting a 6 figure job right out of college. But what we are expecting and SHOULD expect, is to not be taken advantage of by billion dollar corporations who can and should pay more money.

    • Mary Fuqua-Castillo

      YES!!!! Everything you just said. I have a MASTERS DEGREE… (and a buttload of student loan debt) and I drive for UBER. IT’s Like ALL THIS TIME… I could have been MAKING six figures???!!! Where do I sign up? The reality is… the job market sucks… I am working in a UNPAID internship… with the HOPE that I will have a job at the end… so I have to drive for Uber in my spare time to make money. But I guess I am just “some idiot”. Like I WANT to work for nothing? Where are the JOBS?!

  • Sophie

    I hope you never get seriously brain damaged to where you aren’t “good” anymore. Because then , your skills will only be about as good as those with “McSkills.”

    Talk about oozing smugness and condescension .

  • Sophie

    Oftentimes , you will never even get an acknowledgment that they received your application , let alone being called in for an interview you felt you had a good chance of being considered for.

  • CaptainHollywood

    Reading through the comments here, it is clear no one is going to change their mind. I could tell you I make a tidy profit and a pretty good living driving for Uber Black/Select, but of course that wouldn’t change anybody’s mind about how Uber is shafting all its drivers.
    I have experience and I know what I’m doing, though, I didn’t fall for any bait and switch tactics because I’m an adult now and recognize them when I see them.
    The cab driver mentality is that everyone who gets into their cab should be going at least 100 miles and should tip about 85%. That’s why Uber got a foothold on the ground transportation business most anywhere they wanted to. For example, have you ever gone to the store and brought a gallon of milk to the checker, only to have them say “Only one gallon? I’m not selling you a gallon of milk. Go get two more gallons of milk. Then expect to pay for the milk AND don’t forget a ten dollar tip for me. Or get out of my store.” That’s why they are still cabbies, whose only choice against Uber is terrorism, not any attempts to improve their own service, just attempts to scare us off.
    UberX is not a system designed for the driver to make a living, the pay is ridiculously low, which you can see on your Uber app under Fare Estimates. The idea is to make a few bucks more each week outside your regular job, not to make a living. No one can keep a car running full time on what UberX drivers make.
    Also, when I put in a 16 hour day, and try to say I worked 16 hours, I’m lying. A 16 hour day would include about 10 hours overall waiting for my next call. So I’m not driving rivets into a new building for two hours, ten minutes off, rivets for two hours, 30 minute lunch, etc. until I have an 8 hour day. I can take my phone anywhere, so during that 16 hour day I can do anything I want as long as I can get back into the car and get to a call in a short amount of time. I walk the beach, go shopping, pick up my dry cleaning, sit in my apartment waiting for the next call — the possibilities are endless, and directly in opposition to the idea of an “8 hour day.” If my mom lived in this state, I could visit her while waiting for my next call. You can’t do that on your job.
    So most people who insist on participating in this conversation don’t have the first idea about what is really going on, except the guy below who warned prospective Uber drivers against expecting a human response from Uber. Their fear of human contact is epic, and they only allow you to talk to them if you have a safety concern, in which case you get a recording telling you to call 911 first (DDDUHHHH!).

    Tipping is not required or expected by the driver (see: taxi drivers) or provided for by the website, but anyone with half a brain would know that cash tips are always allowed, welcome and appreciated. I’ll not refuse a tip in any case, but I also refuse to buy a new phone charger every couple of weeks. Bring your own charger and we’ll plug it in together.
    UBER UBER ALLES!!!!!

  • Jamesteroh

    With all the cuts Uber has been making with increasing their share of the fare and the lower fares I really pay attention to ratings now. I live near our ballpark and arena that is used for Hockey Games and concerts and if it’s an event that is just letting out I will skip over pings lower than 4.8 since odds are a lot better for getting a tip from a higher rated passenger. If someone tips me I always rate them a five. Our nearest airport is another state 50 minutes away and I can’t pick up a passenger there legally and if I pick up a fare to the airport I can turn it down since it’s outside our service area and unless the passenger has a really high rating I’m declining the trip. If I do take a new rider or someone with a high rating to the airport and they stiff me I give them a 1 star. I rarely give a non-tipping passenger five stars anymore unless I’m driving them from a downtown spot to another or it’s surge pricing

  • Kathleen

    I’m feeling bad because I thought I could tip in the app after the drive so I did not tip the driver. Very frustrating to need cash for a cashless experience. I wanted to tip !

  • KrisN

    Completely agree. Although I tip, now that I know, I agree with that “no choice” position. Sure, some people’s choices in life may be shabbier than others, but there is still choice involved in almost every aspect of life. Some of them are truly undesirable and I have sympathy for them. But, to say “no choice?”

  • Michael B

    I’ve read numerous articles like these. I travel a lot for business and including a tip is obviously much better for these circumstances. The receipt is all inclusive for expense purposes and it eliminates my need to carry singles for the constant to and fro of major cities. On a personal level it’s an awkward situation so I choose to tip. I don’t care about my “Uber rating” and leaving a driver humping the streets all day, in my eyes, makes me uncomfortable. Uber has made the situation ambiguous by citing official policy on this matter but yet leaving wiggle room for riders to make their own call. More often than not I ask the driver in many of the rides I take whether or not people tip. Inevitably the response is “hit or miss but not necessary”. What does this mean?! I choose not to be on the “miss” side of the fence.

  • Nashville Uber Girl

    I drive for Uber because if I drive a lot, I get to pay my bills. Not so easy for a 57 yr old woman to “get a real job”. Out of 168 ratings all are 5 stars except 3. I rate riders 5 stars almost always – I get that riders have bad days too. I keep a very clean car, listen to riders talk of their day, make restaurant and site suggestions to visitors and always try to engage with my riders. If they need to make a quick stop, I accommodate them. Rarely do I get tipped. When I do, it truly makes my day. When I don’t I wonder what else could I have done better. Even just a couple of dollars can make us happy. We all know this is a Uber mistake in their wording. Can we move past that? Please use common sense. Most of us just want to feel a little appreciated. I try to make your day better with a welcoming ride and great experience. $2 and a “thanks” goes a long way. To the drivers – as tempting as it is, don’t rate due to the lack of tip. Most riders have no clue how Uber has manipulated the wording. Not their fault. I appreciate my riders and most are fantastic. But please realize that we really appreciate the gratuity – probably more than your waitress, cab driver, delivery driver, etc.

  • Tiff

    Tipping can make the price go up and if you don’t have money already- it does hurt one’/ pocket book. If uber isn’t a great company, don’t work for them. Stop complaining. Find a new job!

  • Palaniappan Rajaram

    This whole tipping thing that pervades every damn transaction is ridiculous! Negotiate with the company and get paid better. If it is so difficult to manage without the tip, why do the drivers get into this line of work?? Tipping is just a bit better than begging. Does the uber driver help with the bag? If so, fine, tip away. If they are merely driving up, picking up the passenger and dropping them off at the destination, what is the need for a tip which is supposed to be for “above and beyond” service?

  • Leticia Alcala

    Two things wrong here. First, the lawsuit was not settled for $100 million. The judge told Uber to come back with a number closer to $850 million. And second, the rider app does NOT encourage tipping. It says, “tipping not required.”

  • Eve

    I take Uber often and generally tip based on what a taxi would have cost. Uber drivers have nicer cars, are usually more friendly and better drivers than taxis, but the fare is often far less. This morning I took a 3 mile ride for $6 that I know would have been 10-12 by taxi, so I tipped $5. It seems fair to me. I wish Uber would let us tip in App like Lyft. I have faced situations where the surge pricing is ridiculously high ($75 to go 8 miles across town) and in those situations I’m much less likely to tip, and in fact, more likely to find either public transportation or wait a few extra minutes for a taxi.

  • Nikki Niki

    The reason Uber was attractive to me is because you didn’t have to tip the driver. Nor was it expected. We tip way too much in the US. Why can’t the price just be the price?

    Why don’t we hear about Lyft and driver pay. Do they pay more than Uber?

  • Armando Al

    They should just add an automatic charge for service that acts as a tip and show it at the very beginning so riders can make the decision to take uber or not. This would just end all the madness with the stupid tips.