Progressive Coverage Options, and Ratings in 2019

The Zebra
May 22, 2019

Progressive Car Insurance Reviews, Coverage Options, and Ratings for 2019


The fifth most popular auto insurance company in the US, Progressive holds more than 4% of America's car insurance market share. With more than $27 billion in direct premiums written, Progressive has more customers than USAA, Farmers, and Nationwide. Let’s explore what makes Progressive so popular, as well as some common coverage options and discounts.

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JD Power Rating — Above Average: JD Power rates Progressive 4 out of 5 in overall customer and claims satisfaction.

Financial strength — Superior:A "Superior" financial strength rating shows Progressive has solid ability to pay out claims.

NAIC Rating — Excellent: The National Association of Insurance Commissioners received relatively few customer complaints regarding Progressive in 2018.

Progressive car insurance coverage options

Progressive provides all state-specific and basic coverage options you might need, including liability, uninsured motorist, collision, and comprehensive coverages. Let’s look at some of Progressive’s custom coverage options and perks.

Compare insurance quotes

Progressive displays rates from other insurance providers to help you find the coverage you need at the price you want. During the quoting process, Progressive shows its rates first, followed by their competitors' prices.

Name your price tool

Progressive's "name your price" tool does exactly what it says. You tell Progressive how much you want to pay, and the company provides all available coverage options within that price range.

Small accident forgiveness

If you're involved in a small collision, your rates won't go up — as long as it's your first claim and damages sum to less than $500.

Large accident forgiveness

If you’ve been accident-free for the past three years and a Progressive customer for at least five years, you may qualify for this program. Progressive's large accident forgiveness perk ensures your rates won't rise if you are involved in a crash.

Roadside assistance

Progressive’s roadside assistance coverage provides lock-out service, fuel delivery, flat-tire changes, and battery recharge, regardless of your location.

Loan/lease payoff

If you’re financing or leasing a vehicle, consider this coverage. Progressive’s loan/lease payoff is similar to gap insurance. This protection helps to cover the difference between the current value of the vehicle and the original loan — up to 25%.

Rental car reimbursement

If your vehicle is unavailable after being involved in a covered accident, i.e., not regular maintenance, Progressive will reimburse your car rental costs. Your policy will specify how much rental car coverage you have. Typical coverage ranges between $30 and $50 per day.

Custom parts and equipment value

If you have any high-value alterations to your vehicle — a stereo, custom wheels, or navigation system — consider this adding this coverage to your policy. This will protect anything not installed by the original manufacturer.

Rideshare coverage

If you're a rideshare driver, Uber's and Lyft’s coverage options do not fully protect your vehicle while you’re waiting for a trip request. Progressive’s rideshare coverage allows all your coverage (liability, comprehensive, collision) to kick in when you're awaiting a ride request. Once you have a ride request, your Lyft or Uber coverage will kick in. This coverage is usually inexpensive.

Deductible savings bank

This coverage option is similar to a vanishing deductible. For every six months you drive accident-free, your collision and comprehensive deductible will drop by $50. These $50 savings will continue until your deductible hits $0.

Progressive discounts and reward programs

Because of state regulations, you might not be able to qualify for all of Progressive’s programs and discounts. Below are some of the ways you can lower your monthly rate via Progressive's auto insurance discounts.

Multi-policy discount 

Average discount: 5%. Progressive offers many different types of insurance aside from auto. Bundling home and auto, renters and auto, or condo and auto insurance policies can lead to savings of up to 5% on your auto insurance policy.

Snapshot telematics program

Average discount: $130. Progressive’s usage-based insurance program, Snapshot, offers big savings for good drivers. Usage-based insurance (UBI) uses your driving habits to rate your premium. The more safely you drive, the less you will pay for car insurance. Good driving habits include slow accelerations, light braking, and avoiding late-night driving.

Safe driver

Average discount: 31%. Safe drivers save an average of 31% on your car insurance policy. To qualify for Progressive's safe driver discount, you need to be accident- and violation-free for at least three years.


Average discount: 10%. Progressive rewards multi-vehicle customers with a 10% discount. In order to qualify, vehicles must be parked at the listed address on the policy the majority of the time.

Homeowner discount 

Average discount: 10%. Data show homeowners are less likely to file car insurance claims, making them less-expensive clients. You are not required to insure your home with Progressive in order to qualify for this discount — you just need to own a home.

Sign online 

Average discount: 8%. If you sign your paperwork online, Progressive provides an 8% discount.

Online quote

Average discount: 7%. Progressive encourages its customers to use their online quote system. This discount is available even if you start your quote online and finish with a human service provider.


Discount: variable. By signing up for paperless discounts — receiving all policy information via email — you can receive a small discount. This price cut is independent of Progressive’s sign online perk.

Continuous coverage 

Discount: variable. Insurers see drivers with insurance history as safe drivers. As such, Progressive will reward you for your years of insurance coverage with its own discount.

Good student 

Discount: variable.If you or your student has a GPA of 3.0 or better, you may be eligible for a good student discount. Progressive views students with higher GPAs as less likely to take risks behind the wheel. This discount also applies to students who are 22 years old or younger and live more than 100 miles away from their parents' home.

Pay in full

Discount: variable. You can earn a discount by paying your premium in full up front.

Automatic payments 

Discount varies. If you pay automatically via your bank account, you can earn a discount on your Progressive policy.

Additional lines of insurance

Progressive offers a myriad of insurance options. Below are Progressive's bundling options.

  • Homeowners insurance
  • Renters insurance
  • Boat insurance
  • RV insurance
  • Motorcycle insurance
  • Life insurance
  • Pet insurance


Is Progressive right for you?

Progressive ranks high in terms of customer satisfaction and claims servicing, according to JD Power Ratings. It received fewer consumer complaints than average. But what about the cost? Because car insurance is so specific, it’s tough to provide an accurate quote without personal information.

All insurance quotes are reflections of your location, your age, driving history, and sometimes even your credit score. Your best bet for finding cheap car insurance is to shop around with as many companies as possible — not only Progressive. Enter your zip code below to see average rates from different companies across the US.


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